Barangay Yapak, Malay, Aklan Province 5608 Philippines
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#22 of 195 hotels in Boracay
Location
Cleanliness
Service
Value
Travelers' Choice
Shangri-La Boracay offers a new level of luxury to the beautiful island of Boracay. Marrying luxury and comfort with a reverence for nature, the 12-hectare resort encompasses 219 rooms including 36 villas and suites, comprehensive leisure facilities, 350 meters of secluded beach front and a thriving ecosystem of diverse, even rare, flora and fauna. With two private beachfronts and an infinity pool, the resort offers a myriad of recreational activities. Those looking to soothe weary senses can head over to CHI, The Spa at Shangri-La. A variety of dining options of different cuisines is located within the resort. May it be a family holiday or simply a quiet retreat, Shangri-La Boracay is the perfect paradise destination.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Boating
Kids stay free
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Plunge pool
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Diving
Game room
Snorkeling
Tennis court
Aerobics
Billiards
Karaoke
Table tennis
Walking tours
Board games / puzzles
Video game console
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Desk
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Romantic
Languages Spoken
English, Filipino
Location
Full view
68Somewhat walkable
Grade: 68 out of 100
14Restaurantswithin 1 km
3Attractionswithin 1 km
3483Reviews95Q+A100Room tips
Reviews
Traveler rating
- 2,689
- 505
- 172
- 67
- 50
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Most Recent
Joshua Z wrote a review Nov 2022
San Francisco, California, United States35 contributions57 helpful votes
The Shangri-La Boracay is an amazing property. Right on a private beach, it feels really removed from civilization (in the best way possible). The hotel's buildings, grounds, and pool are all huge, well-manicured, and beautiful, and every staffer you meet greets you with a smile. The rooms have great views, are huge, and are wonderful to relax in. You honestly don't need to leave once you are on the property - you can, as there's a shuttle to take you into town, but you don't need to. We dined several times at the main restaurant for their breakfast and dinner buffets. Every meal was phenomenal, with so many choices of things to eat - Filipino, western, Japanese, and more - and a huge array of desserts and baked goods. Service at the restaurant was also incredible - special kudos to Aeron who was very friendly, moved us to an outdoor table with an incredible view, and helpfully knew exactly where we should stand to take the best photos!…
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
This resort lived up to all our expectations of the Shangri-La brand. Nothing but positives. 1. Transfers to & from the airport were seamless. 2. Check-in & check-out were a breeze and processed in our villa. 3. View from our treehouse villa was breathtaking. 4. Our villa host, Jestin, made sure all our needs were addressed very fast. 5. Vintana restaurant served superb breakfast buffet. 6. Dinner at Sirena was very romantic with a variety of cocktails to choose from. More food choices in the menu would be better though but the service and ambiance overshadowed this minor observation. Would definitely go back for another long weekend to dine at Rima which reopened on the day we checked out. Kudos to the officers and staff of Shangri-La Boracay!
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hans Martin Gfrei, General Manager at Shangri-La Boracay
Responded 21 Sep 2022
Dear Opt1mus, Thank you for taking the time to share your wonderful feedback with us. I am thrilled to know that you have enjoyed your entire Shangri-La experience. Rest assured that these heart-warming words will be shared to Jestin and to the team. I look forward to welcoming you back soon! Best regards, Hans Gfrei
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An incredible expereince; all staff really care about the resort guests! Incredible daily breakfast!
This was my third time staying at the Shangri-La Boracay and it did not disappoint. Everything about the experience was fantastic and I could not have asked for anything better. From the moment of arrival at the airport, we were taken care of by all staff. We had actually caught the tail-end of a typhoon and there were severe delays with the flight and access to the boat to take us to the island - all attendants did everything they could to try to make the situation as comfortable as possible. Once we were at the resort, the staff were so friendly and warm and it felt genuine. Walking the grounds, using the amenities, taking the shuttle and dining in the restaurants were all made better by their friendly staff. "Aeron" was a staff member who was extremely kind and thoughtful. On our last day, he changed our seating at the restaurant so we could have a better outdoor view while we dined. I know he was busy trying to maintain the basic dining area and keep everything clean and organized, but it was so nice of him to take the time to out make sure we would have a nice experience. Besides the amazing service, the food (especially the food at Vintana, their breakfast buffet), was awesome. An incredible selection of mostly Filipino food, this was a great way to start the day. All items were fresh and tasty - breads, pastries, cheeses, cooked meats, sushi, authentic jams, fresh juices and smoothies, flavorful ice cream - everything was fantastic. If you're looking for an awesome experience and you want to have incredible food, definitely stay at this amazing resort!…
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Date of stay: November 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hans Martin Gfrei, General Manager at Shangri-La Boracay
Responded 2 weeks ago
Dear JetSetKen, Thank you so much for this wonderful feedback. I am delighted to know that you have enjoyed the Shangri-La service during your stay with us. Also, thank you for commending my colleagues especially Aeron. Rest assured that the team will hear these heartwarming words. Looking forward to welcoming you back soon! Best regards, Hans Gfrei
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
One if my favorite place to go is Boracay. I picked this hotel because of its farther and more quiet than station 1-3. It is my first time using a villa and i was surprised it comes with a butler Justin. He made sure everything is smooth free during our stay and during our wedding vows celebration.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hans Martin Gfrei, General Manager at Shangri-La Boracay
Responded 2 weeks ago
Dear Malty143, Thank you so much for taking the time to share your experience with us. I am glad that the entire resort was to your liking. Also, thank you for commending my colleague, Justin. Looking forward to welcoming you back soon! Best regards, Hans Gfrei
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been trying to reach their restaurant reservations team and haven't had luck. I initially emailed them which they replied, then 4 replies on my end and nobody responded. I tried calling the first time (which is an international call) but due to time difference only the main resort was available. I called again the next day, got transferred from the main resort line to the reservations team only to end up with no answer. Why is it so difficult to book your restaurants? You should have a way for guests to do that online so we don't have to waste both our time and money (for those who don't get free international calls). Very disappointing for a 5-star luxury resort. . . UPDATE: I'm adding one additional star to my initial one star review as I finally got a chance to speak with someone on their reservations team. The person I spoke with was calm despite my apparent irritation. She really empathized and therefore immediately calmed me down. I was able to book my reservation over the phone and they were able to accommodate our specific requests in terms of food. . . OVERALL: I had one simple task, and that is to make a reservation. However, that task took more than a week to complete. Even though the representative was courteous and friendly, the task took so much effort hence the 2 stars. @Shangri-La Boracay, please find a way to simplify this process. . . UPDATE: 11/1/2022 (removing 1 extra tsar) One month later and I just received an email that they can no longer accommodate the original date that I had already booked with them and that they confirmed. This is because a wedding is now happening and they need the location for the wedding. In short, you absolutely have no guarantee that your booking is final as long as they have a more important event they can accommodate. Absolutely unreliable! DO NOT BOOK your special event here. The one I booked was the "Unique Private Dinner" at the beach. @Shangr-La If you cannot guarantee the date then do not offer the service or the experience as it is very unprofessional and unreliable.…
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
Very accommodating and friendly staff from security, front desk, and restaurant personnel. Definitely an unforgettable experience. Highly recommended. Thank you as always Shangri-La, Boracay for the superb services! Our kids enjoyed our 5 days stay with you! We willll definitely go back!
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hans Martin Gfrei, General Manager at Shangri-La Boracay
Responded 2 weeks ago
Dear 248hanzp, Thank you so much for this wonderful feedback. I am glad to know that you had an unforgettable experience with us. Thank you as well for commending my colleagues, it is our pleasure to be of service to all of you. The team will be thrilled to hear these kind words. I hope to have a chance to welcome you all back soon! Best regards, Hans Gfrei
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WHAT a stay! We stayed in a sea view suite for 3 nights and it wasn’t enough! Our butler Josephat made sure that everything was perfect. Every nook and cranny of the hotel is worth exploring. If you are looking for luxury, privacy or less crowd, this is the place for you.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hans Martin Gfrei, General Manager at Shangri-La Boracay
Responded 2 weeks ago
Dear lovetripsdd, Thank you for taking the time to share your experience with us. I am delighted to know that you have enjoyed your stay. Also, thank you for commending my colleague, Josephat. The team will be thrilled to hear of your feedback. Looking forward to welcoming you back soon! Best regards, Hans Gfrei
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent 7 days in Shangri-La Boracay with 2 kids. The hotel’s facilities were amazing and suited for families. Kids can enjoy their time at the adventure zone and the entertainment zone, which provides ping pong, basketball games, snooker, air hockey, and chess games etc. We really enjoyed the poolside restaurant Celio where they served a very delicious four cheese open pizza, as well as the Sirena restaurant which we highly recommend you to go there especially at 5, so you can watch the beautiful sunset with nice gin tonic. In the Vintana restaurant, there are many choices of breakfast. They provide different styles of breakfast like Western food, cheese and Chinese dim sum. Last but not least I would like to thank Hadjie, the room service staff that has been really helpful on the first day we arrived, Aeron from Vintana breakfast which has passion, and always had a smile on his face. He introduced parts of the restaurant to me and showed me the coconut trees. I would also like to thank Jessa from the adventure zone. She took very good care of my children, and they were sad to say goodbye to her. Thank you Shangri-La Boracay, we will definitely miss you!…
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hans Martin Gfrei, General Manager at Shangri-La Boracay
Responded 24 Oct 2022
Dear Cizzy C, Thank you so much for taking the time to share your experience with us. I am glad to know that you and your family have enjoyed your stay. Also, thank you for commending our staff especially Hadjie, Aaron, and Jessa. The team will be thrilled to hear of your wonderful feedback. I hope to have the chance to welcome you all back soon! Best regards, Hans Gfrei
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very beautiful place to speed your vacation and special events. You get an exclusive entry to the resort from mainland Aklan. The service is superb and the breakfast buffet is fantastic. Although so expensive, you get to enjoy the best of the tropics. You have to save to get this kind of one of a kind experience.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Always ask before you order, price can be surprising for a new come
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hans Martin Gfrei, General Manager at Shangri-La Boracay
Responded 24 Oct 2022
Dear 244guillermos, Thank you for this wonderful feedback and for sharing your experience with us. I am delighted to know that you have enjoyed the Shangri-La service. We look forward to welcoming you back soon! Best regards, Hans Gfrei
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The treatment Shangri-la Boracay have showed is top class and excellent. From the food to the services such an outstanding job. Shoutout to the professionalism of Ms. Gigi Trinidad who made all of our Shangri-La moments even better. 😃😊 we shall be back soon. Mr. & Mrs. Wilson
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hans Martin Gfrei, General Manager at Shangri-La Boracay
Responded 24 Oct 2022
Dear Mr. & Mrs. Wilson, Thank you so much for taking the time to share your experience with us. I am delighted to know that you have enjoyed your Shangri-La experience. Also, thank you for commending my colleague, Gigi. Rest assured that this will be shared with her and the team. I hope to have the chance to welcome you back soon. Best regards, Hans Gfrei
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$365 - US$508 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s boracay hotel boracay, shangri-la`s boracay resort and spa, shangri las boracay hotel, shangri las boracay resort
LOCATION
PhilippinesVisayasPanay IslandAklan ProvinceMalayBoracay
NUMBER OF ROOMS
219
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Claim Your ListingSHANGRI-LA BORACAY - UPDATED 2022 Resort Reviews & Price Comparison (Philippines) - Tripadvisor
Frequently Asked Questions about Shangri-La Boracay
Which popular attractions are close to Shangri-La Boracay?
Nearby attractions include Yapak Beach (Puka Shell Beach) (0.6 km), Punta Bunga Beach (0.6 km), and Sea Shell Collection by Argonauta Boracay (0.7 km).
What are some of the property amenities at Shangri-La Boracay?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La Boracay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Boracay?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Shangri-La Boracay?
Conveniently located restaurants include Rima at Shangri-La Boracay, Sirena, and Vintana Asian Cafe at Shangri-La Boracay.
Are there opportunities to exercise at Shangri-La Boracay?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Shangri-La Boracay have an airport shuttle?
Yes, Shangri-La Boracay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Shangri-La Boracay have airport transportation?
Yes, Shangri-La Boracay offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La Boracay?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Boracay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.