You get your money's worth with this dinner buffet. A bit smaller than Seabreeze Cafe (Henann Regency) but much cleaner and a bit more upscale, in my opinion. Shoutout to our favorite server, Sunny! He was very attentive and friendly.
Everyone *must* visit the Sapphire Restaurant at this hotel and hear Nikki & her partner sing! They perform every night and they sing very soulfully. They will always take song requests! Highly recommend the seafood buffet here as well as Nikki and her partner performing your favorite songs! I was blown away by their performances! Everyone *must* visit the Sapphire Restaurant at this hotel and hear Nikki & her partner sing! They perform every night and they sing very soulfully. They will always take song requests! Highly recommend the seafood buffet here as well as Nikki and her partner performing your favorite songs! I was blown away by their performances!
Haidy was awesome and made sure our family was taken care of every morning! The food was great lots of options and we sat putside right by the beach. We were happy to see haidy every morning before we started our day thank you!
Wonderful accommodation with perfect service. We stayed in their premier room. Their linens and towels are always clean and fresh. Love our attending waitress Glezil at their restaurant, she always serves with a smile. Daily breakfast buffet is varied and sumptuous. We especially love the Sky Pool with an island bar. Perfect place to watch the sunset while drinking chilled beer and eat good pizza. 10 out 10 rating! We will always stay at Henann Crystal Sands Resort!
Joebert and Anthony were great up at the rooftop pool!The weng weng was sooooo good!!!!!!!!!! Must go to the roof for a good time and best drinks. Bartenders make the experience! Not to mention, the view is incredible!
Sobrang accomodating niya at mina make sure niya na lahat ng kailangan ako provided na. Seldom ako mag ask ng help sa kaniya dahil pro active siyang lumalapit sa akin. Thank you po sana pagbalik namin makita ka namin uli. Stay safe and God bless!
We had an amazing time at Crystal Sands. Rooms were clean and spacious, pool was very nice and the location is great. Staff is super friendly especially Haidy! :) Also used the gym. Very nice equipment!
Great location, super friendly staff - special props to Ms Haidy - and one of the most beautiful places in the country. Definitely would recommend this place to anybody who enjoys having a lazy stay at the beach
We stayed for four nights at Henann Crystal Sands. Here are the things we loved about our stay: 1. Location. It’s a few steps away from the D’Mall so you are not going to be stuck with hotel food. You will have a lot of options. Jonah’s shake is just a few steps away from the property too. 2. Beach access. The property is right along the white beach stretch. Just get a mat from the pool attendant and enjoy the beach. Pools- there is one on the ground and there’s the sky pool. 3. Breakfast is served as early as 6am so if you are a morning person, you can start your day early. 4. The beds/pillows are not bad. We had a good sleep. The bathroom was ok too. Enough counter space, water pressure is consistent and housekeeping was quick to come when needed. The lighting was also good. 5. Food- nothing special but nothing we can complain about. 6. Happy hour at the restaurant- Php99 for the cocktails but can’t have it by the sky pool which is strange. What we disliked: 1. I have been to A LOT of hotels/resorts- this is the only place that would ask their guests to refill their own water for the room. They placed a few water dispensers along the hallway and provided a pitcher in their rooms so guests could fetch water from those water dispensers. Utterly tacky. Why can’t you provide reusable water bottles like any other decent hotel? A lot of other resorts have been doing this for years so to say that you no longer provide plastic bottled water is a complete BS. You charge at least $150-$180/night for your basic room so your rates are not exactly cheap. 2. I asked for a simple birthday set up for a friend but they don’t have one aside from their Php5,000 birthday package. Other hotels provide a small cake, and simple balloons/happy birthday setup for FREE so the Php5,000 birthday package is a joke. 3. Their standard check-in is at 3pm. I know some properties have the same 3pm check-in time and this is not fun when you had an early arrival. 4. For a property that has 188 rooms, their lobby/reception is VERY small. It has 3 counters both for check-in and check-out. Other properties with this number of rooms would have a lobby 10 times the size that of Henann Crystal Sands. 5. Be careful with their restaurant charges. We only realized they charged both our tables the same drinks after 2 days when we already lost the receipts and it was too bothersome to bring it up to the management. 6. There is absolutely nothing personal about their service. I got 2 rooms and upon check-in, I wrote down the names of who will stay in which rooms and they got it wrong with no apologies for the duration of our stay. No warm smiles to welcome you or greet you at the restaurant or around the property. Nothing close to the service you would get if you stayed at some other properties charging almost the same rate. While I am grateful that Henann Group Of Resorts helped the businesses who could not survive during the 2018 rehabilitation period & during the pandemic by buying them off, it is an eye sore to have 7 of them around the small island of Boracay. There is no creativity in the branding, offers no variety of accommodation options and the brand’s only goal is to cater to bulk sales.…
Ms Haidy, the Sapphire crew is so kind and warmly accomodating that adds joy to our beautiful and memorable experiences in the outstanding hotel in Boracay Paradise. 💕💕💕💕 My 5 children enjoyed their stay as well. The staff are nice and kind.and they do a regular aftwr sales/service follow ups. The place is strategically located in between stations 1 and 2 and is accessible to all types of dining and gastronomic activities. Would definitely come back and recommend the place. Super LLLLLLOOOVVVVEEE it 💜👍