I booked a room in this hotel and I came back home with hundreds of bites of bed bugs... Terrible experience!Then I showed my bites at the reception and they gave me another room. I asked refund but they refused to do it... I m really shocked because they are going to continue to rent this room... The room is 116 if you want to enjoy ur holydays don't take this room because ur holydays will become a nightmare😱
The restaurant service is outstanding! Alex, the service manager served our selected fresh seafood, cooked by their very knowledgeable chef. Our delicious seafood dinner was well enjoyed. Strongly recommend.
I stayed at Sands last year in the presidential room gave the hotel a 4 stars. This year I booked a normal room, imagine my surprise when the neighbors opened my room from what I thought was a closet!!!! Well they quickly locked it... I got it me thinking someone can just sneak in anytime... double beds, constant supply of hot water, very very noisy AC and kinda inefficient! great staff at the front desk, I went swimming and left my phone to the security office nothing bad happened. Buy one get one beer are great but why are the bottles of San Miguel light rusted? Always has rust at the top!!!! Didn’t have food there, the drop off was at 5 am pretty punctual! Sand has one of the best views in boracay!!!
We absolutely loved our stay at the Boracay Sands Hotel. We booked one of the few sea view rooms with balcony and it was so worth it. The staff were always friendly and helpful and a pleasure to deal with. The bed was big and very comfortable and we slept like the dead every night. There is a spa linked to the hotel, which offers amazing massages at very affordable prices. We loved walking out of the hotel and straight into the ocean for a swim in the warm ocean waters.The only negatives would have been that our one balcony door couldn't open and that after room service had been there, the floor was generally still a bit sandy. We would however definitely go back!
Absolutely amazing! We spent 15 days travelling the Philippines, staying at 5 hotels along the way. Boracay was our last stop and basically flipped a coin over staying at either Crystal Henann Sands and Discovery Sands. We landed on Crystal Henann however the day of checkout our flight was cancelled so we moved to Discovery Sands for two days until our revised departure. These two Hotels are not even remotely close in terms of standard so do not be fooled by the similarity of online ratings. Discovery is head and shoulders above and their attention to detail and level of service would challenge the highest possible standard around the world. The staff actually made us feel like we were the only ones staying there and all in such a sincere and caring manner. The ambience and energy of the hotel setting makes you feel like you were actually on a holiday and is only a short stroll away from the somewhat chaotic beach retail strip. If I could score our experience out of 10 it would 11.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing