Erus Suites Hotel Boracay

Erus Suites Hotel Boracay

3 Manoc Manoc Boracay Station 3, Malay, Aklan Province 5608 Philippines
They fixed the aircon with us being inside the room, and even if it's fixed, it was leaking again after a few hours. Most of the reviews from other platforms are the same, so I think the hotel is used to it, and just fixes temporarily but not fixing the whole issue because they don't even care.
Traveler (94)
Raw Sewage leaking from the back of the toilet
Room & Suite (32)
Breakfast, we can't stay inside the dining area due to the cigarette smoke, they even asked us to get the food at the lobby instead of them being understanding that we can't stay there due to the smoke from the dining area.
Dining (7)

View prices for your travel dates

₱2,692
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.5
#137 of 164 hotels in Boracay
2.9 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Erus Hotel and Restaurant Boracay, with its striking unique architecture, world class restaurant and pool, is located 5 minutes from Boracay Beach. Erus Hotel and Restaurant is located on the beautiful Island of Boracay, whose beaches are famous worldwide. Erus Hotel stands unparalleled in beauty and service on the entire island. Erus Suites Erus Hotel and Restaurant, which is now open with 22 rooms, is located right at the heart of station 2. With modern Asian inspiration, captivating architecture and top quality service greeting guests right at the doorstep, it is poised to become one of the crowning jewels of Boracay Island!
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Property amenities
Parking
Free internet
Pool
Free breakfast
Airport transportation
Massage
24-hour security
Baggage storage
Internet
Outdoor pool
Coffee shop
Concierge
Currency exchange
Non-smoking hotel
Shops
Room features
Air conditioning
Desk
Room service
Safe
Bottled water
Flatscreen TV
On-demand movies
Bath / shower
Wake-up service / alarm clock
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Budget
Modern
Languages Spoken
English, Filipino

Location

3 Manoc Manoc Boracay Station 3, Malay, Aklan Province 5608 Philippines
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
Kalibo Airport
57.2 km
See all flights
Malay Airport
156Reviews0Q+A24Room tips
Traveler rating
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Detailed Reviews
weiwee wrote a review May 2012
Melaka, Malaysia35 contributions34 helpful votes
3.0 of 5 bubbles
We purchase the promotion package from “Groupon” & stay here for 3 nights on the 3rd floor. I think its good bargain for the promotion price that we pay for.

The pro: (friendly staff)

-The staff are very friendly, they greet us with cold tower & fresh juice when we arrive after one whole day of flight, transit, bus & boat…the security even help us to call a tricycle & bargain the price for us (since we just in town) to our dinner place.

- They always accommodate to our request and I specify appreciate a staff called “Darrel” at the front desk, He is always friendly & helpful, he even help us to book a private cab with guide to Kalibo airport to catch our early flight.

-towel & toiletries changed daily. Room & bed are clean & confortable. Breakfast is tasty but not the coffee.

The Condition: (Construction & design error)

- the hotel facing the main road = noisy ! The road in front of the hotel always flooded with mud water, if you try to stop a tricycle by standing at the road side, high chances that the dirt water will just flash on your feet.

- No lift, we need to climb the stair to 3rd floor every day when we back with the exhausted body, worst still if drank too much! ;)

- The bathroom is separate by a glass (without curtain or blind), one can see your friend go to the shower or in the loo! ;( The escape door at the bathroom are looked due to the mist of construction (which we understood) but there’s a finger gap between the door & the wall that I can see the outside from bathroom. (I’m not sure people at outside can see me??).

Tips: Basic Toiletries (shampoo & soap) are provided in the hotel but we can get those travel pack of toothpaste(7peso), shampoo, detergent, mossy repellent, sunblock at department store or opposite the hotel near E’mall, it’s very convenient here & don’t need to bring those bottles that weight down the luggage.
Notice the currency exchange rate is better at the E’mall (small shop - window at the right side if facing e’mall).
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Date of stay: May 2012
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Siri_world wrote a review Feb 2012
Oslo, Norway5 contributions8 helpful votes
4.0 of 5 bubbles
This hotel is a comfy one, where you can chill after you've been to the beach all day. They gave us a good service, even though not all spoke very good English. It's about 5 minutes walk to the white beach, just straight down from the hotel.
The pool is quite small, and it's only one table and 2 chairs there, so no sunbeds. We weren't there that much.
One things that's kinda stupid is that there is a glasswindow between the bedroom and the bathroom, so you can see when your roommate takes a shower or goes to the loo.

Stayed here for 14 nights, quite a long time, but the hotel was good.
Just one thing, if you order breakfeast: speak up! The one waitor is really not that good in English, and we got our order mixed up many times.
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Date of stay: January 2012
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rocky wrote a review Dec 2015
Orange County, California3 contributions11 helpful votes
3.0 of 5 bubbles
My two friends and parents all stayed at this property. Although we were a little let down at first upon arriving (advertising photos vs. reality), it was clean, safe, and the staff was excellent!

Room Details:
The rooms inside were clean, modernized, and comfortable. It had a very effective AC, and I didn't see one bug while I was there and thats a big plus considering the price we paid and the location. It was also guest friendly for those that want to know.

Property Details:
Dont expect to spend much time hanging out on the premises. The staff worked tirelessly to keep the area clean, neat, and in working order. The free included breakfast was good but simple. Order from the short list and its enjoyable. Its free after all! With that said, the owner of the place definitely needs to put in work to modernize the place. It has great potential, but without proper funding, its barely staying afloat (aesthetically).

Staff:
The staff in the front desk, security, and maintenance folks are top notch. They put in effort to keep you happy and they are all always friendly. They work night and day and still manage to smile when they greet you. The staff would be my #1 reason for coming back. The price and location would come in second. The property and amenities would be a distant third. You just have to know your priorities before coming here.

Overall:
Come here if you want to save money while in beautiful/fun Boracay. Do not come here if you're trying to impress your new wife or new GF. If you look at your hotel room as just a place to sleep and relax for the evening safely and without stress, then this place is a great pick. Do not come here if you are picky and are accustomed to high end hotel rooms. Consider this place much like an open air Best Western.
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Date of stay: November 2015
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with friends
Room Tip: First floor rooms put you closer to the WiFi hub... aka stronger signals.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kristine Melo wrote a review Oct 2023
Imus, Philippines22 contributions
+1
1.0 of 5 bubbles
This issue made the hotel unsuitable for non-smokers. Upon arrival, the lobby's strong smoke smell was unbearable, and the adjacent dining area was an unexpected smoking zone. During check-in, staff lacked information and failed to address concerns about smoke in the rooms. Despite complaints, the hotel was indifferent to the malfunctioning air conditioning, and attempts to resolve the issue were inconvenient. The hotel's designated smoking area also affected breakfast service, leading to frustration and health concerns. The persistent smoke infiltration and the hotel's inadequate response ultimately forced an early checkout. Non-smokers are strongly advised to consider these issues before booking at this hotel
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Date of stay: October 2023
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: Just don't book this hotel especially when you have asthma and you are a non-smoker.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy H wrote a review Nov 2023
South Abington Township, Pennsylvania1 contribution
2.0 of 5 bubbles
Upon arrival I was immediately deceived by photos from websites etc. Hotel was put on credit card however an extra 2000 php cash was held for security. Staff admitted that the pool was a approximate 6ft deep pool however the average Filipina is approximately 5'3. The pool did not match the photo reported there were puddles this week bigger than the pool. Room was below average at best. I believe the mattresses were made of brick. Staff was nice but the hotel was less than average. My family still has head colds probably from dirty aircon. The price was affordable but the TV that we couldn't work nor the wifi signal reached these are reasons to stay away. Breakfast was free but was not for me. Sofa had stains on it that I've seen less in a college frat house and the walls were dirty. Maybe this is an average hotel in Boracay but I wouldn't give it more than 2 out of 5 stars.
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Date of stay: November 2023
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Read reviews of these places. Boracay is a great place. However a lot of the hotels are just...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Monica M wrote a review Feb 2024
Douglasville, Georgia13 contributions1 helpful vote
1.0 of 5 bubbles
When I first checked into my hotel room, it smelled like raw sewage. We discovered the smell was coming from the bathroom. I was switched to another room only to find the same problem a couple of days later. I finally discovered that there was a leak somewhere where the toilet touches the bathroom floor.  Even though a hotel staff member used some sealant to seal up this area, my room still smelled like feces and now had a chemical smell from the sealant. In addition to this, the internet was absolutely terrible and the beds were as hard as a rock. I had a backache and both of my hips hurt days after I checked out of this hotel. After experiencing the feces smell in the second hotel room, I was told by the staff that there was nothing more they could do as they were at full capacity. I cannot believe I was expected to stay in a room that smelled like feces for the remainder of my booked stay. I ended up checking out early because I could not take the smell of feces nor sleeping on an extra hard mattress that hurt my body for days. I would never recommend this hotel to anybody and I'm so glad I left early. If you love yourself, you will NOT book a stay at this hotel.
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Date of stay: December 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alex Fellizar wrote a review Jan 2024
84 contributions17 helpful votes
2.0 of 5 bubbles
The comfort room stinks! There is water from the bowl leaking. It is disgusting. There is in fact a charcoal under the cabinet which is an indication that the staff know that the bowl is leaking.

The internet connection is extremely slow! Had to use my mobile data for 4 days.

The breakfast although free is not delicious and very plain. Had to eat again outside.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennlyn J wrote a review Oct 2023
2 contributions
2.0 of 5 bubbles
This hotel is not for family, especially with children because guests are allowed to smoke in the restaurant. The hallways smelled like cigarette. A small cockroach was on my bed. The hot shower wasn't working. The male staff just looked at us carrying heavy bags instead of assisting us.
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Date of stay: October 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rowin B wrote a review Jan 2024
1 contribution
5.0 of 5 bubbles
"Indulgence impeccable service, and a captivating ambiance. My stay at this hotel was nothing short of extraordinary. Every detail was attended to with precision, creating an unforgettable experience. Highly recommended for those seeking the epitome of hospitality and comfort!"
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Talia M wrote a review Feb 2017
13 contributions6 helpful votes
1.0 of 5 bubbles
I have been travelling around Asia and stayed in cheaper hotels that are so much better than Erus. Do not stay here. I paid $70AUD/night and I'm not sure what for! On arrival, the receptionist took ages to check us in and the customer service wasn't to the standard you'd expect. I asked if my friend could be in a bedroom near me and without checking the system the receptionist just said "no". The bedroom I was originally put in was at the front of the hotel, resulting in hearing all the riff raff on the street. I was moved further into the central of the hotel which made no difference as every night and morning I was woken several times from various loud noises such as hearing my neighbours speaking though the walls, banging on the doors, guests and staff speaking loudly outside and construction. The mini fridge in my bedroom didn't work so I had room temperature water for my whole stay. There were mosquitoes in my bedroom. The floors were dirty. After my shower, I left the dirty towel on the side, expecting a new one the next day, but instead they folded it up and hung it back up in the bathroom for me to use again. The pool is extremely shabby with no sun loungers provided and barely any space to sunbathe. You aren't allowed to take the towels out the bedroom, you have to get beach towels from reception, so on our first day, my friends and I went to get 3 towels but they only had 2. Wifi only works in the lobby which is extremely inconvenient and even then it is a very poor connection which rarely works. The TV has the worst channels ever and to make it worse, the majority of the TV channels haven't been paid for which dramatically decreases your channel options. They provide you with a kettle but no condiments. The breakfast service is horrendous; you wait ages to be served and then you receive the tiniest portion of cold eggs on chewy toast with rock hard butter and crappy juice. One morning we waited 20 minutes to be served before giving up and not having breakfast. During my last night I was woken up at 4.45am by one of the neighbours continuously banging on his door without security stopping it. Don't believe the photos on the website. Overall, you do not get your value for money and will not enjoy your stay.
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Date of stay: February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andy H wrote a tip Nov 2023
South Abington Township, Pennsylvania1 contribution
2.0 of 5 bubbles
"Read reviews of these places. Boracay is a great place. However a lot of the hotels are just thrown in the middle of everywhere."
Read full review
Kristine Melo wrote a tip Oct 2023
Imus, Philippines22 contributions
1.0 of 5 bubbles
"Just don't book this hotel especially when you have asthma and you are a non-smoker."
Read full review
FromAmserdam wrote a tip Apr 2017
Seoul, South Korea2 contributions2 helpful votes
4.0 of 5 bubbles
"try to get as far from the road as possible"
Read full review
wherenextfromhere wrote a tip Mar 2016
Hamburg, Germany43 contributions14 helpful votes
2.0 of 5 bubbles
"Not to the street!"
Read full review
leahs999 wrote a tip Feb 2016
Sydney, Australia1 contribution
3.0 of 5 bubbles
"Ask for a room at the back. The street is noisy"
Read full review
Not the right property for you?
There are more places to choose from in the Boracay area.
PRICE RANGE
₱1,570 - ₱2,268 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
erus hotel and restaurant boracay
LOCATION
PhilippinesVisayasPanay IslandAklan ProvinceMalayBoracay
NUMBER OF ROOMS
22
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ERUS SUITES HOTEL BORACAY - UPDATED 2024 Reviews & Price Comparison (Philippines) - Tripadvisor

Frequently Asked Questions about Erus Suites Hotel Boracay
Which popular attractions are close to Erus Suites Hotel Boracay?
Nearby attractions include Exit Bar (0.4 km), Surf Beach Boracay (0.3 km), and Prisma (0.3 km).
What are some of the property amenities at Erus Suites Hotel Boracay?
Some of the more popular amenities offered include free breakfast, a pool, and airport transportation.
Which room amenities are available at Erus Suites Hotel Boracay?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Erus Suites Hotel Boracay?
Guests can enjoy free breakfast during their stay.
Is parking available at Erus Suites Hotel Boracay?
Yes, parking is available to guests.
What are some restaurants close to Erus Suites Hotel Boracay?
Conveniently located restaurants include LA-UD Restaurant Boracay, Balai Seafood Restaurant, and 8 by the Beach.
Are there opportunities to exercise at Erus Suites Hotel Boracay?
Yes, guests have access to a pool during their stay.
Does Erus Suites Hotel Boracay have airport transportation?
Yes, Erus Suites Hotel Boracay offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Erus Suites Hotel Boracay?
The staff speaks multiple languages, including English and Filipino.
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