The Tides Hotel Boracay
D'Mall Station 2 Boracay Island Western Visayas, Malay, Aklan Province 5608 Philippines
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Room & Suite (226)
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About
#104 of 522 hotels in Boracay
Location
Cleanliness
Service
Value
The Tides Hotel Boracay - A uniquely themed boutique hotel that offers exceptional and personalized service. Located at the heart of D’Mall, the hotel is just a minute’s stroll to the pristine white sands and clear azure waters of Boracay’s famous beachfront. The Tides Hotel has garnered several distinctions including the Best Beach Resort Hotel by the Top Brand Awards and the Consumers Choice Award for the Most Outstanding Luxury Destination Hotel. The Tides Hotel was also cited as one of the 44 Places To Go in by the prestigious New York Times.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Water sport equipment rentals
Karaoke
Kids stay free
Highchairs available
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Room service
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Safe
Telephone
Bottled water
Clothes rack
Tile / marble floor
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Filipino
Location
96Great for walkers
Grade: 96 out of 100
170Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
D'Mall Station 2 Boracay Island Western Visayas, Malay, Aklan Province 5608 Philippines
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311Reviews13Q+A46Room tips
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+1
The Tides Hotel Boracay (room 324) +Location. In the middle of 'D Mall' with many stores, supermarket and restaurants around. 100m walk to the beach. +Friendly and helpful staff. +Swimming pool, bar, restaurant, toilet and shower on top floor (3rd floor). +1 bath towel per person can be changed once per day. +Air condition (little noisy), Refrigerator, TV, good wi-fi. +Check in time is 14:00 (not 12:00 as in the booking confirmation), but we could get bath towels and stay at the swimming pool before we got the room. +Live music at night on top floor. +Can wash the feets at the entrance from all sand from the beach. +Water machine in the hall for drinking, also boiling water. -No elevators. -No breakfast buffet, order from a menu, not much to choose from, see my picture of the menu. -The shower head was loosed, and didn't stay in place on the holder. +/- Toilet and bathroom is separated, also the basin is outside the toilet/bathroom. Didn't try their barbeque buffet, kinda smokey from the barbeque when sitting by the bar. When room is booked, there is no refund or cancellation available. Didn't check the gym, I think it cost as there was on a post (see my picture), maybe free for us who stays there. Transfer from airport cost 1800 php per person if booked from hotel, but we used MyBoracayGuide instead. Remember you must book a place to stay to be able to take the boat to the island. Check my pictures.…
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Date of stay: July 2023Trip type: Traveled with friends
Location
Service
Room Tip: See my pictures
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
* The hotel does not provide clear rates (in the 10-minutes I spoke to their front-desk officer, he'd given me three different rates for the Same Travel Dates) * Tides Hotel Does Not Honor Senior Citizen / PWD discounts on the room and extra person rates. They said it is due to "current promo rates" that they already had for our travel dates. Even though when asked if the promo was covered by a DTI Permit, they could not provide any proof of this - which "DTI clarified that double discounting will apply only for discounts and promotions covered by a DTI permit." under R.A. 9994
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from The Tides Hotel Boracay, Marketing at The Tides Hotel Boracay
Responded Aug 17, 2023
Hi Crisel! Thank you for your feedback. Upon checking with our Reservations Manager, we have already given you a very discounted rate on our rooms and indeed we have honored the SC and PWD discounts despite the initial rates being a promo rate. However, we are still waiting for the complete copies of the IDs of your companions (front and back), which our Reservations Manager have already requested, but did not get a reply yet. You may kindly send the back copies of the IDs so we can finish the transaction and book the rooms under your name :) We hope this clarifies everything. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The good: people are very nice, Filipino food is good and a great value, central location for not being beachfront, wonderful views on the roofdeck. The very bad: it is hot in the tropics and this is above average hotel. I have been to the gym a couple of times. The equipment are ok, seems clean, BUT IT IS HOT AND HUMID. There are a couple of air conditioners, but they do not work. You could seriously get a heat stroke. Stray cats walk in. The maintenance of this gym seems neglected. Sad.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Good Filipino food, hard to find on this island
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Reservation Tides Boracay, Owner at The Tides Hotel Boracay
Responded Mar 21, 2023
Dear Guest, Thank you for posting your recent experience here at The Tides Hotel Boracay. We do appreciate your kind words on our staff's customer service, the food at our restaurant and our wonderful location in the middle of the heart of Boracay Island. It is unfortunate that the air-conditioning system at the Fitness Center is under maintenance and you experienced heat discomfort. We have facilitated and expedited the repair and replacement of the AC units. My apologies for this inconvenience. We hope to have another chance to welcome you again. Sincerely, JD Gangcuangco Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay at the Tides Hotel in Boracay, as everything was easily accessible, and the staff were polite and friendly. I appreciate the promptness and courtesy of the Front Desk staff during our early morning checkout on March 5. They accommodated us in the transport service to the port, he obtained our tickets expeditiously, and accompanied us to Caticlan. Unfortunately, I did not get the guest service agent’s name who assisted us, but he did an excellent job. We hope to return one day, and we loved our room at number 206, the wifi connection was good, enjoyed our welcome drinks and the complimentary cocktails at the roof deck bar.
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Maximize dining discounts with other partnered restaurants, as seen on the keycard.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservation Tides Boracay, Owner at The Tides Hotel Boracay
Responded Mar 19, 2023
Hi Quintessentially M, Thank you for choosing to stay at The Tides Hotel. We are delighted to hear that you had a positive experience with us. I take pride in the service our hotel provides, and I'm always looking for ways to improve those services and provide an outstanding guest experience. I will make sure to share this feedback with our bell man that assisted you to give him the recognition that he deserves. If there's anything we can help you with during your next visit, please don't hesitate to let us know. We will reserve room 206 for you! We hope to see you and your family again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located by the beach, but the hidden gem of this hotel is the buffet restaurant. They serve excellent Filipino food, and it’s all you can eat buffet. Also, it’s really cheap compared to other restaurants in the area. I highly recommend their restaurant to anyone visiting.
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Date of stay: January 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservation Tides Boracay, Owner at The Tides Hotel Boracay
Responded Jan 31, 2023
Hi Jun, Thank you for dining with us and for sharing your experience with other travelers. The team will be thrilled to learn you had a 5-star experience here with us. Our team works very hard to keep guests happy with quality food at an affordable price. Thanks again, and we hope to serve you again soon! Sincerely, JD Gangcuangco Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I chose the best location because it’s in station 2. Close to everything. In the middle of D’Mall . The room is spacious, clean and just right. I highly recommend Tides . The staff are all nice and accommodating. They have a band pn the 3rd floor every night. If you don’t want to go elsewhere, you can just go upstairs and enjoy the band.
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: Tides is just in the right location. Close to everything because it is situated in station 2.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservation Tides Boracay, Owner at The Tides Hotel Boracay
Responded Dec 19, 2022
Hi Noelle, Thank you for writing this review. Our location is one of our best assets since we are at the center of the island just a few steps from everything you need from restaurants, groceries, drugstores and the white beach of Boracay. Our team will be happy to know when I share your positive thoughts on staff attitude and customer service. Our Pelican Sky Bar & Restaurant is a hidden gem in the island and the perfect spot to chill while drinking your favorite cocktail and listening to our acoustic singer. We hope we made your birthday week extra special and wish you more years to come. Let us know if we can assist you on your next Boracay holiday. See you again soon! Sincerely, JD Gangcuangco Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Almost forgot to review this place but it did leave me with a good experience. My family and myself had a lovely time staying at the Tides. We stayed for 3 days and 2 nights and it was bang for our buck. It was close to restaurants, shops and grocery stores which made the trip really convenient and left us more time to enjoy ourselves. Special mention to Simon for making it a great Boracay experience. Customer service there was absolutely commendable. I was greeted with a warm smile whenever I met anyone. The rooms were spacious and modern that came with an umbrella which was a plus for me. Pros: -Complimentary beach towels. -An area by the entrance to wash the sand of the feet. -We got complimentary iced tea when we checked in while the room was being prepared. -Bidet -Free drinking water dispenser (saves you a bit of cash) -Spacious pool and a bar on the upper level. -Very comfy beds Cons: -I wish there was a microwave in the room. Would've been helpful for heating leftovers but I understand it might leave a smell in the room. Overall I had a good stay at The Tides. Hoping to visit again next year. …
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Date of stay: May 2022Trip type: Traveled with family
Room Tip: Bring your own water bottles. You can save a lot of money with their water dispensers rather than...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservation Tides Boracay, Owner at The Tides Hotel Boracay
Responded Dec 19, 2022
Hi Ray, We thank you for taking the time in writing this review. Our team here at The Tides Hotel is committed to providing high-quality customer service, and we're thrilled to hear that we made a good impression on you. I will make sure to share this feedback with Simon to give him a recognition that he deserves. You may note that we do reheat food of our inhouse guests at the restaurant with no additional cost. Maybe you can try this on your next visit next year. Please contact us directly so we can assist you personally. We look forward to seeing you again soon. Sincerely, JD Gangcuangco Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rodalita B wrote a review Oct 2022
Francisco I. Madero Municipality, Mexico173 contributions20 helpful votes
+1
This posh hotel is 2km from punta burja beach and 13km from cagban jetty port the contemporary rooms come with flat- screen Tv's DVD players, minibars and safes, all have stylish leather decorative allents, upgraded rooms have free standingsoaking tubs button serviceis offered..
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Reservation Tides Boracay, Owner at The Tides Hotel Boracay
Responded Dec 19, 2022
Hi Rodalita, Thank you for providing feedback on your recent experience at The Tides Hotel. We take pride in providing a clean and comfortable space for all our guests with modern and stylish in-room amenities. Our team appreciates that you noticed. We hope to see you again in the near future. Sincerely, JD Gangcuanco Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beware! If you book this hotel through Expedia you will not be able to obtain a refund if something comes up and you are unable to travel. We phoned 30 days in advance and neither Expedia nor The Tides Hotel would grant a refund. So we loss $960 USD.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I've always enjoyed Mongolian Buffets and hard to mess up. Needs to be stir fried at high temperatures and using thick sauces. Ingredients looked good, but slow cooked and wet soupy with no flavor. Rather than get ingredients yourself, they do which might be due to pandemic, and if you get noodles or rice that is 95 percent of the serving.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
$50 - $72 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the tides boracay hotel boracay, the tides hotel boracay
LOCATION
PhilippinesVisayasPanay IslandAklan ProvinceMalayBoracay
NUMBER OF ROOMS
60
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Claim Your ListingTHE TIDES HOTEL BORACAY - UPDATED 2023 Reviews & Price Comparison (Philippines) - Tripadvisor
Frequently Asked Questions about The Tides Hotel Boracay
Which popular attractions are close to The Tides Hotel Boracay?
Nearby attractions include White Beach (0.4 km), D'Mall (0.10 km), and Epic Boracay (Nightclub) (0.1 km).
What are some of the property amenities at The Tides Hotel Boracay?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at The Tides Hotel Boracay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Tides Hotel Boracay?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Tides Hotel Boracay?
Conveniently located restaurants include Salsa Fusion Restaurant, Wave at Henann Regency Resort & Spa, and Don Vito Boracay.
Are there opportunities to exercise at The Tides Hotel Boracay?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Tides Hotel Boracay have airport transportation?
Yes, The Tides Hotel Boracay offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Tides Hotel Boracay?
Yes, dry cleaning and laundry service are offered to guests.
Does The Tides Hotel Boracay offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Tides Hotel Boracay?
The staff speaks multiple languages, including English and Filipino.