I've always enjoyed Mongolian Buffets and hard to mess up. Needs to be stir fried at high temperatures and using thick sauces. Ingredients looked good, but slow cooked and wet soupy with no flavor. Rather than get ingredients yourself, they do which might be due to pandemic, and if you get noodles or rice that is 95 percent of the serving.
My family and I had their Eat-all-you-can Mongolian for dinner. Before entering, I already asked about the rate for both adult and child. They told me my 11-year-old daughter will only be charged half the adult rate. I double checked again upstairs at the roofdeck, before ordering, just to be sure, since my kid isn't really a big fan of Mongolian. Again, their staff reassured me she will be charged only half the price so we agreed. Service was really bad. Had to wait for at least an hour for our food. Venue was packed understandable we had to wait but they only have 2 chefs knowing it's peak season, and they continued accepting guests even though they can't handle it. A lot of their guests got cranky and started complaining, too. When we asked for the bill, my kid was charged FULL PRICE. I tried to clarify with their staff that i was told earlier about the rates but they only apologized and still charged her full price. Bad service + dishonest inefficient staff. Never again.…
We had a very pleasant stay at The Tides Hotel Boracay. Our travel dates were originally scheduled last September 2021 but due to changes in the level of community quarantine restrictions, we had to move our travel date. The Tides Hotel was very accommodating with that request. They are very responsive through e-mail and would also call if they needed to clarify requests. All of our requests were accommodated as well - rooms that were side by side ( we got 3 rooms), request for twin beds on each room, rooms in the upper floor to get better signal since we have work in the morning in some days we were there. The hotel staff were also very nice and warm, would always greet us in the hallway, and would immediately respond to the needs of the customers. Room has decent size and basic amenities are provided. Location is perfect! It is in the heart of D'Mall so everything is just walking distance and within reach. Thank you, Tides Hotel Boracay, for a very pleasant stay. Stay safe!…
Tides Hotel Boracay is nestled inside DMall, which means it is very accessible in every thing you need and a few steps to the beach front. The room is good enough for the price I paid, hot and cold shower, electric kettle and free packs of sugar and coffee to start your day. At night they have Mongolian unlimited buffet for affordable price and cheap cocktails (good deal for drinkers). My plan was to stay for 3 nights and move to another place (hotel hopping) but I ended up staying for 18 nights because of the camaraderie and instant connection with some of the FO Staff and PA. I have this moments of loneliness but they made my stay a worth to remember. Thanks to Simon, Gav and Kiana that always greeted me with a smile. (smile is the cheapest gift that we can offer everyday) 😉 To Arnel my best pal in Boracay 😎 also Welmer polite and warm, Thank you 🙂 I'll be back 🔜 …
We really love our stay at tides hotel, for its price you’ll get more than enough. Staffs are very kind , welcoming, and accommodating as in! I can’t describe enough how they treat their guest which such kind gesture 🥰. This will be our go to hotel at Boracay, also very affordable yet the rooms are clean and comfortable.
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