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We booked 2 rooms but had issues like no hot water, frequent fire alarms (without actual fire), we were not informed that beach was under construction prior to booking, minimal supplies in rooms, frequent short power interruptions, food overpriced, hallway to our room smelt like...More
Staff is nice, but they are not efficient in the duties they provide. Housekeeping was slow to respond to clean the room. They were called to clean the room but did not arrive on two straight nights until around 4pm. They were asked to fix...More
Beautiful secluded resort. The service was exceptional from welcome to exit. We were a group of 12 and they were very accommodating. Raye was able to answer all of our questions and booked our tours. Francis booked our vans to and from the airport. The...More
This resort may be a little on the expensive side for the Philippines but it is worth every penny! Everything is extremely clean and meticulously designed and maintained. On top of this the service is top notch. All of the staff were pleasant and helpful...More
Astoria Palawan is a 1 1/2 hour ride from Puerto Princesa. A great resort in a secluded place. The place is shaded with grafted mango trees that were in season and ready to pick that time. The beach area is undergoing a nourishment program but...More
Response from AstoriaHotelGroup | Property representative |
Good day, Am-am Y!
It saddens us to hear that you couldn't enjoy our beachfront on your previous visit. Unfortunately, we are still undergoing a beach nourishment program. We would like to ask for your continued patience in... More
Good day, Am-am Y!
It saddens us to hear that you couldn't enjoy our beachfront on your previous visit. Unfortunately, we are still undergoing a beach nourishment program. We would like to ask for your continued patience in the meantime.
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"Frequent fire alarms with no actual fire and power interruptions in studio villa"