Acacia Tree Garden Hotel
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Barangay Bancao- Bancao Victan Compound Manalo Extension,, Puerto Princesa, Palawan Island 5600 Philippines
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About
#17 of 241 B&Bs / Inns in Puerto Princesa
Location
Cleanliness
Service
Value
Beautiful Meditteranean-inspired villas built around Acacia Trees and lush garden. Interiored with Philippine Native craft designs. Big relaxing swimming pool for you to enjoy and sunbathe and end your day with a nice dinner and relaxing room service massage
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Free airport transportation
Baggage storage
Concierge
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Airport transportation
Shuttle bus service
Car hire
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Location
Full view
46Car recommended
Grade: 46 out of 100
17Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
Barangay Bancao- Bancao Victan Compound Manalo Extension,, Puerto Princesa, Palawan Island 5600 Philippines
Getting there
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261Reviews4Q+A37Room tips
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Popular mentions
Highly Recommended! The Resort Kindly Arranged shuttle service for us at the Puerto Princesa Airport. The place is surrounded by natural greenery and landscape. Rooms are very spacious and clean. The Hotel staff were incredibly helpful and prompt in providing services right to the doorstep of our rooms. We also went for the underground river tour which was arranged by the resort. The tour was very well arranged with a humorous guide who was also very knowledgeable. When my brother got a tummy upset from eating food outside the hotel, the staff kindly arranged for him to be sent to a nearby hospital to be seen by the doctor.
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Date of stay: August 2019
1 Helpful vote
Helpful
The Good: Free, on time, and friendly airport pickup shuttle. Easy and friendly check in. Spacious room and comfortable bed. Drinking water cooler, hot and cold, available for free refills all day. Always available tricycles available outside. Front desk could also call one in for you. The Bad: Waited in the hot open air lobby for my room to be ready at 2, which is check in time. Had lunch at the restaurant while waiting for my room. Restaurant is also open air and very hot. Restaurant staff seemed confused and unsure. Seafood tower dish took a long time but was good. Paying for lunch was also a long and confusing process. Breakfast was disappointing! Got there at 8:45. Supposed to end at 9:30. There wasn’t much at all. Coffee was cold. Egg station was good but not much…
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Date of stay: May 2019
Helpful
Response from AcaciaTreeGarden, Owner at Acacia Tree Garden Hotel
Responded 1 Aug 2019
Hi Sameer, Thank you for taking time in giving us your feedback. We appreciate the good points and also the bad points on your experience in our property. We will check on these matters. We hope to make it up to you in the near future.
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Decided to celebrate my son's bday here, and no regrets! The room is spacious and the pool was awesome! Food was ok, but wish they have more options on the menu (especially for the kids). But they loved the waffles for breakfast anyways, so all is well! 😁 Overall, we will recommend and come back for another staycation..soon! 😁
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Date of stay: October 2018
Helpful
Response from AcaciaTreeGarden, Owner at Acacia Tree Garden Hotel
Responded 1 Aug 2019
Thank you for the generous review. We are delighted to learn that your family had a wonderful stay. Cheers!
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We booked this hotel for our first night at Puerto Princesa. We also contacted the hotel well in advance to arrange a day trip to the Underground River and book transportation to continue to El Nido. They asked for 50 % deposit upfront, which we did. When we checked in that afternoon, they confirm that our tour and the transport was booked and we should be ready by 7 am the next morning. Next day we were at the lobby at 7am as requested, but the van wasn't coming. I started to ask to the reception at what time they were picking us, but I have vague answers like " they are on their way..". Finally, at 8:30 am, a lady who seemed to be the hotel manager explained that due to previous day been Good Friday, all tours that day were cancelled and the tour agencies gave priority to…
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Date of stay: April 2019
Helpful
Response from AcaciaTreeGarden, Owner at Acacia Tree Garden Hotel
Responded 1 Aug 2019
Thank you for giving us the feedback, we apologise for all the inconvenience in your vacation. We have already replaced some of our front officer and the reservations officer. We have a better set of staff that started this July 2019. We hope we can make it up to you.
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Stayed at his hotel for 2 nights with my husband and 2 boys. It's on a quiet street around 5-10mins from the main street via tricycle. You can have the front desk staff call accredited tricycles to pick you up at the hotel. The hotel is small and quiet, with a pool, a billiard table, lots of trees. The total hotel ambiance was relaxing. The room was huge to my surprise. Free breakfast buffet was ok. The staff were great. Dealing with this hotel was so seamless and hassle free, from booking the room, checking in, to booking tours, to airport transfers and packed breakfast, checking out. The staff are very accommodating and very well trained. I would definitely recommend to friends and come back here when in Puerto Princesa.
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Date of stay: April 2019
Helpful
Response from AcaciaTreeGarden, Owner at Acacia Tree Garden Hotel
Responded 1 Aug 2019
Thank you for the generous feedback. We are delighted to know that we were able to serve to your satisfaction. We thank you in advance and looking forward in seeing you in the next future.
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PRICE RANGE
US$36 - US$82 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesMimaropaPalawan ProvincePalawan IslandPuerto Princesa
NUMBER OF ROOMS
25
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