The first thing I really love when we stay here in Empire Suites is the smile and very welcoming front office duty his name is Teody, he is a very attentive and accommodating person he assisted us very well in our request and also, they showed us the all rooms type so we are able to choose what best for my family and the hotel is clean and neat and very refreshing since we are tired from our travel. Thank you…
Micah and Teody Very good and loving people. They make you feel that you are at home and not a stranger, and I was sick for four days, and they took care of me in everything, even breakfast. They called me and asked me if I wanted breakfast or not, and the room was always clean and the cleaning staff were all lovely people They are good and work seriously. The place is very special. I advise anyone looking for comfort, cleanliness and good people to go to this place.
This hotel was awesome .. i love this hotel It was so nice, clean, fresh, cozy beds .. if i have a chance to visit again on palawan i will choose this hotel again .. i like the spot too its near from a park where we can rent a bike and enjoy the day
Empire Suites Hotel was great! The staff was the best part. They were friendly and kept track of our itinerary with the tour company we had booked with. They would remind us of our pick up times for our tours and made sure our stay was comfortable. I very much enjoyed my stay at Empire Suites and I can't say enough about the awesome staff! I definitely recommend this Hotel!!
I had a nice stay in this hotel, welcomed you with warm smiles from the front desk staff, bell boy, guard, driver and waiters, loved the baby back ribs. Has a cool aircon, comfortable bed for our tired bodies. We visited our relatives there, went to underground river and mangrove river, it was so serene, I was recharged communing with nature.
Even though the hotel is cheap for a nights stay, the bathroom is dirty! It has not been updated and very old. After a long journey, it is not a nice place to get refreshed in. Cold shower! The actual bedroom is okay. It is next to a night club so expect loud music till late. We turned up for breakfast, none of the waiters came up to us, they all stood behind the counter. For breakfast they ran out of bread, did not have cereal. They served the night before dinner buffet which was cold. Staff did not care to replace anything, we ended up buying bread from the shop opposite and milk. We ended up giving the left over bread to the staff to serve to the other guests. Try to avoid even if it’s for an overnight stay. Also they did not tell us they offer free transfer from airport. We got to the airport tourist info desk and they said this hotel always has problems as the only hotel who does not pick up their guests from the airport…
I loved my stay at the hotel. The room itself was pleasing to the eye, clean and not overly decorated. There was a mini-fridge to cool foods and drinks as well as an electric kettle for those coffee and tea lovers. The hot and cold shower was a nice addition to the room. The services and amenities were also good. There was a pickup service free of charge. The hotel staff was accommodating, friendly and easy to talk to. The location is nice with easily accessible pharmacy-slash-mini grocery, food establishments and massage place, with public transport just right by the road upfront. All in all, my stay was enjoyable.
Very nice hotel! Good services, very helpful staff (we've been welcomed with 2 cups of cold juice, that's nice from them)! Good location, there are shops and restaurants near the hotel, also the airport is very close. Our room was a big one, very clean and I really liked it. I really recommend this hotel.
Picture says it all.. clean comfy... Liked our stay... hot shower, cable tv, toiletries, daily make up of the room, Near sm, shakeys, giligans, balinsasayaw, jollibee, watson, parlors, banks,.. Public transportations were right in front of the bldg...
Our one night stay at Empire Suites was just what we needed after travelling from El Nido. The hotel entrance is somewhat hidden but easy enough to find and the Front Desk staff were vey helpful. The room was well appointed with a large King sized bed which my 6 foot tall husband appreciated, it was also very clean and the shower wa salsa a good size This hotel is well priced and is close to everything. Would stay here again. His was a bargain find!