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Rizal Avenue Crn P Vicente St, Puerto Princesa, Palawan Island 5300 Philippines
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Traveler (152)
Room & Suite (31)
Dining (14)

About

#16 of 126 hotels in Puerto Princesa
Location
Cleanliness
Service
Value
Empire Suites Hotel is a fresh and modern hotel located in the heart of the city of Puerto Princesa, a mere 3 minutes away from the airport. You can shop, dine, and entertain yourself after a short distance's gait. All are available within walking distance from our Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Nightclub / DJ
Free airport transportation
Massage
24-hour security
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary welcome drink
Airport transportation
Shuttle bus service
Car hire
Taxi service
Salon
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Bottled water
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Budget
Languages Spoken
English, Filipino
256Reviews8Q+A23Room tips
Traveler rating
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yohanaira7 wrote a review Aug 2022
1 contribution
The first thing I really love when we stay here in Empire Suites is the smile and very welcoming front office duty his name is Teody, he is a very attentive and accommodating person he assisted us very well in our request and also, they showed us the all rooms type so we are able to choose what best for my family and the hotel is clean and neat and very refreshing since we are tired from our travel. Thank you…
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from empire suites, Guest Services / Front Office at Empire Suites Hotel
Responded 3 weeks ago
Dear yohannairai77, Greetings from Empire Suites Hotel! Thank you for staying with us and for taking the time to post your reviews online. I am glad to hear that you had a pleasant stay. We appreciate that you highlighted how clean the hotel is and how the staff friendly is. I will share your feedback with the entire team as they love to hear how our guests appreciate their services. We look forward to welcoming you back soon. Teody S. Germanis Guest Services Agent Front Office Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
abdullah F wrote a review Aug 2022
1 contribution2 helpful votes
Micah and Teody Very good and loving people. They make you feel that you are at home and not a stranger, and I was sick for four days, and they took care of me in everything, even breakfast. They called me and asked me if I wanted breakfast or not, and the room was always clean and the cleaning staff were all lovely people They are good and work seriously. The place is very special. I advise anyone looking for comfort, cleanliness and good people to go to this place.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from empire suites, Guest Services / Front Office at Empire Suites Hotel
Responded 24 Aug 2022
Dear Mr. Abdollah, Greetings from Empire Suites Hotel Palawan! We highly appreciated the five stars rating! Thank you for staying with us and for taking the time to post your reviews online. We are thrilled by your positive reviews. I will share your feedback with the entire team as they love to hear how our guests appreciate their services. It is through valuable feedback such as yours, which enables us to constantly monitor and improve our operation. We look forward to welcoming you back soon! Teody S. Germanis Guest Services Agent Front Office Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Edrian Kyle D wrote a review Sep 2021
1 contribution1 helpful vote
This hotel was awesome .. i love this hotel It was so nice, clean, fresh, cozy beds .. if i have a chance to visit again on palawan i will choose this hotel again .. i like the spot too its near from a park where we can rent a bike and enjoy the day
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Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from empire suites, Guest Services / Front Office at Empire Suites Hotel
Responded 26 Aug 2022
Dear Edriankyled, Greetings from Empire Suites Hotel! We highly appreciated the five stars rating! Thank you for taking the time to write us a wonderful review. We appreciate that you highlighted how clean and neat the hotel is. We look forward to welcoming you back soon! Teody S. Germanis Guest Services Agent Front Office Department
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lindsay Robertson wrote a review Mar 2020
Key West, Florida5 contributions2 helpful votes
Empire Suites Hotel was great! The staff was the best part. They were friendly and kept track of our itinerary with the tour company we had booked with. They would remind us of our pick up times for our tours and made sure our stay was comfortable. I very much enjoyed my stay at Empire Suites and I can't say enough about the awesome staff! I definitely recommend this Hotel!!
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EmpireSuites2019, FRONT OFFICE DEPARTMENT HEAD at Empire Suites Hotel
Responded 10 Mar 2020
Good day! Greetings From Empire Suites Hotel. We highly appreciated the five stars rating! We thank you for staying with us, and we are grateful for sharing your feedback on your recent visit in our hotel. We truly appreciate your effort in giving your comments, and sincerely we are very happy that our value for money amenities and services met your needs and expectations.Through your valuable feedback, we are confident that other guests will try and feel the Empire Suites Hotel experience. Thank you for supporting our hotel, I am really glad to know you will visit us again and continue to recommend our property. We certainly look forward to welcoming you back and for choosing Empire Suite Hotel as your second home in Palawan in the nearest future. In the meantime, if I can be of any further assistance, please feel free to contact us at your earliest convenience. Sincerely Yours, Jennifer T. Vega FRONT OFFICE DEPARTMENT HEAD
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeni R wrote a review Feb 2020
1 contribution
I had a nice stay in this hotel, welcomed you with warm smiles from the front desk staff, bell boy, guard, driver and waiters, loved the baby back ribs. Has a cool aircon, comfortable bed for our tired bodies. We visited our relatives there, went to underground river and mangrove river, it was so serene, I was recharged communing with nature.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EmpireSuites2019, FRONT OFFICE TEAM LEADER at Empire Suites Hotel
Responded 24 Feb 2020
Dear Valued Guest, Good day! We thank you for staying with us, and we are grateful for sharing your feedback on your recent visit in our hotel. We truly appreciate your effort in giving your comments, and sincerely we are very happy that our value for money amenities and services met your needs and expectations.Through your valuable feedback, we are confident that other guests will try and feel the Empire Suites Hotel experience. Thank you for supporting our hotel, I am really glad to know you will visit us again and continue to recommend our property. We certainly look forward to welcoming you back and for choosing Empire Suite Hotel as your second home in Palawan in the nearest future. In the meantime, if I can be of any further assistance, please feel free to contact us at your earliest convenience. All the best, JENNIFER T. VEGA Team Leader
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shahs wrote a review Feb 2020
7 contributions1 helpful vote
Even though the hotel is cheap for a nights stay, the bathroom is dirty! It has not been updated and very old. After a long journey, it is not a nice place to get refreshed in. Cold shower! The actual bedroom is okay. It is next to a night club so expect loud music till late. We turned up for breakfast, none of the waiters came up to us, they all stood behind the counter. For breakfast they ran out of bread, did not have cereal. They served the night before dinner buffet which was cold. Staff did not care to replace anything, we ended up buying bread from the shop opposite and milk. We ended up giving the left over bread to the staff to serve to the other guests. Try to avoid even if it’s for an overnight stay. Also they did not tell us they offer free transfer from airport. We got to the airport tourist info desk and they said this hotel always has problems as the only hotel who does not pick up their guests from the airport
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EmpireSuites2019, FRONT OFFICE TEAM LEADER at Empire Suites Hotel
Responded 15 Feb 2020
Dear Mr. Shahs, Good day! Many thanks for your completing Trip Advisor review, About your recent stay in our hotel. It will give awareness to all of us! I am sorry to hear that your stay with us was not relaxing and enjoyable as you would expected. One you have mentioned about the club at night the only things that we can do is to assist you to have another room far from the bars. We can’t control the management of the club because those are not our property, You’ve also had concern about in airport pick up and transfer, Yes we do. But it is a complementary only. Shuttle service will start from 6:00 in the morning until 9:00 o'clock in the evening. We really appreciate if you could send us your flight details for our reference. And for the other concerns we can assure you, We will raise up all of these to the management. We hope that we can welcome you back if you have plan to return in Palawan. All the best, Jennifer T. Vega Front Office Team Leader
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vince wrote a review Feb 2020
Mindanao, Philippines1 contribution
I loved my stay at the hotel. The room itself was pleasing to the eye, clean and not overly decorated. There was a mini-fridge to cool foods and drinks as well as an electric kettle for those coffee and tea lovers. The hot and cold shower was a nice addition to the room. The services and amenities were also good. There was a pickup service free of charge. The hotel staff was accommodating, friendly and easy to talk to. The location is nice with easily accessible pharmacy-slash-mini grocery, food establishments and massage place, with public transport just right by the road upfront. All in all, my stay was enjoyable.
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EmpireSuites2019, FRONT OFFICE TEAM LEADER at Empire Suites Hotel
Responded 11 Feb 2020
Hi Sir Vince, Good day! Greetings From Empire Suites Hotel. We highly appreciated the five stars rating! We thank you for staying with us, and we are grateful for sharing your feedback on your recent visit in our hotel. We truly appreciate your effort in giving your comments, and sincerely we are very happy that our value for money amenities and services met your needs and expectations.Through your valuable feedback, we are confident that other guests will try and feel the Empire Suites Hotel experience. Thank you for supporting our hotel, I am really glad to know you will visit us again and continue to recommend our property. We certainly look forward to welcoming you back and for choosing Empire Suite Hotel as your second home in Palawan in the nearest future. In the meantime, if I can be of any further assistance, please feel free to contact us at your earliest convenience. Sincerely Yours, Jennifer T. Vega FRONT OFFICE TEAM LEADER
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Raluca wrote a review Jan 2020
2 contributions1 helpful vote
Very nice hotel! Good services, very helpful staff (we've been welcomed with 2 cups of cold juice, that's nice from them)! Good location, there are shops and restaurants near the hotel, also the airport is very close. Our room was a big one, very clean and I really liked it. I really recommend this hotel.
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Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EmpireSuites2019, FRONT OFFICE TEAM LEADER at Empire Suites Hotel
Responded 28 Jan 2020
Good day! Greetings From Empire Suites Hotel. We highly appreciated the five stars rating! We thank you for staying with us, and we are grateful for sharing your feedback on your recent visit in our hotel. We truly appreciate your effort in giving your comments, and sincerely we are very happy that our value for money amenities and services met your needs and expectations.Through your valuable feedback, we are confident that other guests will try and feel the Empire Suites Hotel experience. Thank you for supporting our hotel, I am really glad to know you will visit us again and continue to recommend our property. We certainly look forward to welcoming you back and for choosing Empire Suite Hotel as your second home in Palawan in the nearest future. In the meantime, if I can be of any further assistance, please feel free to contact us at your earliest convenience. Sincerely Yours, Jennifer T. Vega FRONT OFFICE TEAM LEADER
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jasmin Bertuldo wrote a review Jan 2020
Dasmarinas City, Philippines15 contributions
Picture says it all.. clean comfy... Liked our stay... hot shower, cable tv, toiletries, daily make up of the room, Near sm, shakeys, giligans, balinsasayaw, jollibee, watson, parlors, banks,.. Public transportations were right in front of the bldg...
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EmpireSuites2019, FRONT OFFICE TEAM LEADER at Empire Suites Hotel
Responded 16 Jan 2020
Dear Valued Guest! Good day! Greetings From Empire Suites Hotel. Thank you for choosing Empire Suites Hotel and taking the time to leave a review on trip advisor. We are very happy to hear that you enjoyed your stay with us. We truly appreciate your effort in giving your comments, and sincerely we are very happy that our value for money amenities and services met your needs and expectations. Your honest feedback is a way for us to know what we are doing well and what we can improve upon. Thank you again for leaving some feedback and we hope to see you again soon! Sincerely Yours, Jennifer T. Vega Front Office Team Leader
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
leoflora wrote a review Jan 2020
Sydney, Australia35 contributions7 helpful votes
Our one night stay at Empire Suites was just what we needed after travelling from El Nido. The hotel entrance is somewhat hidden but easy enough to find and the Front Desk staff were vey helpful. The room was well appointed with a large King sized bed which my 6 foot tall husband appreciated, it was also very clean and the shower wa salsa a good size This hotel is well priced and is close to everything. Would stay here again. His was a bargain find!
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from EmpireSuites2019, FRONT OFFICE TEAM LEADER at Empire Suites Hotel
Responded 9 Jan 2020
Dear Valued Guest! Good day! Greetings From Empire Suites Hotel. Thank you for choosing Empire Suites Hotel and taking the time to leave a review on trip advisor. We are very happy to hear that you enjoyed your stay with us. We truly appreciate your effort in giving your comments, and sincerely we are very happy that our value for money amenities and services met your needs and expectations. Your honest feedback is a way for us to know what we are doing well and what we can improve upon. Thank you again for leaving some feedback and we hope to see you again soon! Sincerely Yours, Jennifer T. Vega Front Office Team Leader
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$39 - US$53 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesMimaropaPalawan ProvincePalawan IslandPuerto Princesa
NUMBER OF ROOMS
38
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Frequently Asked Questions about Empire Suites Hotel
Which popular attractions are close to Empire Suites Hotel?
Nearby attractions include Palawan Heritage Center (0.2 km), Palawan Van Rental Tours (0.4 km), and Stellar Grounds (0.02 km).
What are some of the property amenities at Empire Suites Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Empire Suites Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Empire Suites Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and free instant coffee during their stay.
Is parking available at Empire Suites Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Empire Suites Hotel?
Conveniently located restaurants include NomNom Comfort Food, Ima's Vegetarian Restaurant, and Kinabuch Grill & Bar.
Does Empire Suites Hotel have an airport shuttle?
Yes, Empire Suites Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Empire Suites Hotel have airport transportation?
Yes, Empire Suites Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Empire Suites Hotel?
The staff speaks multiple languages, including English and Filipino.
Are there any historical sites close to Empire Suites Hotel?
Many travellers enjoy visiting Plaza Cuartel (1.4 km).
Is Empire Suites Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.