Property shows a lot of wear and tear and is poorly maintained. The hotel is not as pictured on its website. The bed sheets were stained and pillow cases had holes. The towels were thin and stained. Room curtains were old and dirty. The toilet backed up. Shower floor had water stains. The room felt dirty. The pool is in poor condition with peeling paint. The pool lounge chairs were filthy. The hotel did not respond to the emails requesting airport pick up. We called to request airport pick up the day before arrival but no one showed up at the airport. We had to call again and wait. Eventually a cab showed up because the hotel shuttle driver had the day off. We left the second day once we got a new hotel. Hotel Centro declined to refund the unused nights.
it’s by no means a 4 star hotel or Hardly a three star .the hall way to the room had old carpets, small not so clean washroom with very poor quality of amenities. towels were so old type . breakfast was very ordinary. there are so many better place than this one . Total waste of money for value
My family stayed in Hotel Centro last week. Apart from being a quite new and modern hotel in Palawan, we were so overwhelmed with the services. The kindness and hospitality of the staff are indeed remarkable. The hotel very well served its purpose to my family: to let them rest and recharge for few days. The foods, the room and the facilities are equally perfect. Plus a bonus to witness one of the biggest events in Palawan direct from their room window. Hotel Centro is highly recommended. We will certainly be back again.
Thank you to our friends at Hotel Centro for helping us to have a memorable birthday party for our youngest grandchild. The food was delicious and the service was excellent. Night swimming is the best! Over the years we have celebrated many life events and holidays at Hotel Centro. We have always enjoyed every visit.
I stayed at this hotel for a couple of nights and i was not disappointed, from the airport the driver Mr. Par fetched me, he was so courteous and during our trip going to hotel he was like my personal tour guide!amazing! I enjoyed his company, the hotel was little bit old but the staffs are always helpful, the dampa outlet at the garden is a big plus, very relaxing ambiance and great food, f&b guys are also accommodating, i will recommend this to my friends.
ovell all stay is good just need upgrading the AC is bit noisy and shower need to replace coz water only coming out one side, it is very quite hotel this time of a year me and my son stayed for 5 days, and I like all the staff always serve you with smile
Stay at the hotel was very pleasant. It was easy to arrange a pickup and the friendly driver was waiting at the airport. Room was nice, clean and spacious. Breakfast was delicious. The pool is good sized and clean.
The better part is their staff try to make up for the sad parts of this hotel. Compared to other hotels in the area at this price range, it is a bit disappointing- rooms are very small, set-up is dated and dusty I must say. Food is also average. Pool has this crowded feel.
Large clean rooms, friendly and efficient staff, amazing breakfast buffet and the restaurant food is also very good. The pool and that gardens are spotless and lovely. The only drawback is its town-centre location on a busy and somewhat noisy road.
Hello there The place is very relaxing, and the food is amazing the staff are very approachable so if you go there i assure you that you will enjoy your stay and you will be great to visit the place.....