We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Palawan Island
Log in Join
More
    Help Center

    BEST WESTERN Plus The Ivywall Hotel

    Is this your business?
    358 reviews
    #9 of 51 Hotels in Puerto Princesa
    Save
    Rizal Avenue, Puerto Princesa, Palawan Island 5300, Philippines
    011 63 48 716 5100
    Hotel website
    Agoda.com
    US$116
    US$65
    View Deal
    SAVE US$51
    Booking.com
    US$84
    View Deal
    Trip.com
    US$85
    View Deal
    TravelocityUS$84
    Expedia.comUS$84
    getaroom.comUS$116
    View all 11 deals
    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Agoda.com
    US$65
    Booking.com
    US$84
    Trip.com
    US$85
    Travelocity
    US$84
    Expedia.com
    US$84
    getaroom.com
    US$116
    bedfinder
    US$93
    Priceline
    US$68
    Orbitz.com
    US$84
    TripAdvisor
    US$65
    Hotels.com
    View all 11 deals
    Collapse deals
    All photos (247) 247
    Full view
    Traveler (237)
    Room & Suite (28)
    Dining (17)
    Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
    Watch prices for this hotel.
    We’ll alert you of any changes.
    Sign up
    Overview
    4.5
    358 reviews
    • Excellent56%
    • Very good29%
    • Average11%
    • Poor2%
    • Terrible2%
    Travelers talk about
    “ivy wall”(18 reviews)
    “breakfast buffet”(17 reviews)
    “an excellent hotel”(5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    4 Star Hotel
    All hotel details
    Contact Info
    Hotel website
    011 63 48 716 5100
    Rizal Avenue, Puerto Princesa, Palawan Island 5300, Philippines See on map
    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
    Getting you more information on this room More
    Free Cancellation
    Book now, pay at stay!
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$65.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Princesa hotels with availability
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8544192150894c7397cbb4da0bf9a134", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":10476305,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[108587847],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":65,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8544192150894c7397cbb4da0bf9a134","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":116,"lowestMetaPrice":65,"additionalPartner":false,"highestMetaPriceDisplay":116,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":116,"lowestMetaPrice":65,"highestMetaPriceDisplay":116,"hotelName":"BEST WESTERN Plus The Ivywall Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg1NDQxOTIxNTA4OTRjNzM5N2NiYjRkYTBiZjlhMTM0IiwiQUlLIjoiYmFhNjE5ZGMxZjY5NDg1Nzk2NTYzZjcyNDFjZmU4MjUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/06/2018", "checkOut": "05/07/2018", "lowestPrice": "US$65", "hasDates": true, "hacComplete": true, "contentIdMappings": {"108587847":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Reviews (358)
    Write a Review
    Filter reviews
    295 results
    Traveler rating
    164
    79
    34
    9
    9
    Traveler type
    Time of year
    LanguageEnglish
    More languages
    164
    79
    34
    9
    9
    Show reviews that mention
    All reviewsivy wallbreakfast buffetan excellent hotelmodern hotelel nidokey cardpopular restaurantpool barnear airportthe hotel is conveniently locatedfree shuttle to the airportthird floorupon checkwalking distancerestaurants and shopsrooms are spaciouscost pesos
    FilterEnglish
    Updating list...
    1 - 5 of 295 reviews
    Reviewed 1 week ago
    Great value for the money

    This is a very modern comfortable hotel in a good location. The SM mall is just a short trike ride away. The breakfast was just average. super friendly and helpful staff. I would definitely stay in this hotel again.More

    2  Thank Rick W
    Management response:Responded 1 week ago

    Dear Mr Rick W, It was a great pleasure having you at Best Western Plus The Ivywall Hotel, Palawan. Thank you for your lovely review sharing positive notes on all elements of your experiences. We are particularly pleased that our friendly and helpful service was...More

    Hotel's Favorite
    Reviewed October 18, 2017
    One of the best

    One of the best hotels we've stayed - all of the staff were nice, attends to all your needs and concerns, approachable. Room and bathroom is updated, clean, smells good. Free breakfast is buffet - food choices differs every morning and there's lots. The location...More

    2  Thank cyrillota
    Management response:Responded October 20, 2017

    Dear Cyrillota, Thank you kindly for this wonderful review on Tripadvisor. What an honour it is to be considered as one of the best hotels you have stayed in. We believe that the little things are the difference between a good experience and a memorable...More

    Reviewed 1 week ago via mobile
    Outstanding

    We spent 6 night in Best Western Plus The Ivywall Hotel, the staff are warm and welcoming. It is located at the heart of Puerto Princesa. Less than 15mins from the airport (the hotel provides shuttle that picks up and off drop off guests at...More

    1  Thank GKOpiah
    Management response:Responded 1 week ago

    Dear Guest, It's wonderful reading warm and detailed reviews such as yours. I am beyond thrilled to hear that everything went so well during your stay here at Best Western Plus The Ivywall Hotel, Palawan, from the service you received, to the wonderful location and...More

    Reviewed 2 weeks ago via mobile
    Allright but not exciting

    Great location. Airport shuttle. Nice rooms. (Experienced several power outages due to spotty public electricity) Very helpful staff. Pool underwhelming: Very noisy. Loud music. No view. Small. Breakfast buffet ok not exciting. Would recommend when arriving.More

    1  Thank DaveDynamite
    Management response:Responded 2 weeks ago

    Dear DaveDynamite, Thank you for posting a review of your stay at Best Western Plus The Ivywall Hotel, Palawan. While I am delighted that overall you were pleased with our great location, nice rooms and the service provided by our helpful staff, we are deeply...More

    Reviewed 2 weeks ago
    5 star rating for a 4 star hotel

    Very attentive and courteous staff. Rooms are clean and beds are comfy. The staff responded promptly to our requests. We would like to commend Ms. Fatima Bashma for her impeccable service at the restaurant. Food served at breakfast and dinner were well prepared. Overall, we...More

    1  Thank CBR1234
    Management response:Responded 2 weeks ago

    Dear Guest, Thank you for taking the time to write this sincere review of your recent experience and to share it with the TripAdvisor community. Everything you so graciously mentioned in your review is of the highest reward to all of us here at Best...More

    View more reviews
    123456…59
    About
    Amenities
    Top amenities
    Pool
    Room Service
    Free Parking
    Restaurant
    Bar/Lounge
    Spa
    Free High Speed Internet (WiFi)
    Breakfast included
    Fitness Center with Gym / Workout Room
    Hotel Amenities
    Shuttle Bus Service
    Room Service
    Free Parking
    Airport Transportation
    Breakfast included
    Dry Cleaning
    Meeting Rooms
    Business Center with Internet Access
    Laundry Service
    Concierge
    Banquet Room
    Conference Facilities
    Breakfast Available
    Room amenities
    Air Conditioning
    Refrigerator in room
    Minibar
    Things to do
    Pool
    Restaurant
    Bar/Lounge
    Spa
    Fitness Center with Gym / Workout Room
    Indoor pool
    Details
    Price range
    US$63 - US$122 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Spa Hotel in Puerto Princesa
    #2 Luxury Hotel in Puerto Princesa
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
    Details
    Price range
    US$63 - US$122 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Spa Hotel in Puerto Princesa
    #2 Luxury Hotel in Puerto Princesa
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
    Show More
    Show Less
    Add Photo Photos
    All photos (247) 247
    Full view
    Traveler (237)
    Room & Suite (28)
    Dining (17)
    Pool & Beach (13)
    Family and Play Areas (1)
    Business Center & Event Rooms (1)
    See all
    Questions & Answers
    Ask a question
    See all 15 questions
    Anne Marie C
    April 14, 2018|
    AnswerShow all 2 answers
    Response from Vanessa I | Reviewed this property |
    The hotel does not have a cellphone number, but only a landline number. Just make sure you call the hotel before your flight to remind them to pick you up.
    1
    Vote
    AlDCastro
    September 21, 2017|
    Answer
    Response from Dylan T | Reviewed this property |
    This hotel is very well situated. 2 minutes walk to KaLui and Kinabuch restaurant. KaLui is a must visit. Its also a 5 minute walk to Noki Nocs for the best Halo halo. If by pearl market you are referring to their souvenir... More
    2
    Votes
    arnettjc2002
    Hi current & past guests, I would like insight on my current situation. My husband is active-duty US military & he's received strict orders that he's restricted to travel to Palawan due to the heightened terrorism threats in the area, so we are forced to cancel our entire family trip. We have valid, supporting documents to further claim our military obligations. Well, I feel completely ignored & I believe the management at Best Western Ivywall is extremely insensitive to the nature of our circumstances. When I canx, I will be penalized & be forced to pay 100% of the booking fee, so as a no-show, I'll be losing double the amount of &! I've been trying to resolve this since earlier this month; my reservation is not until the end of June. I am well aware of the no-refund policy as I've planned this family trip since January, but in light of the potential terrorism threats & our duty to the US military, it's out of our hands. Especially, with the horror at Manchester, this hotel has been extremely insensitive, inconsiderate, disrespectful & truly only showing their greed & lack of care for both current & potential customers. With them knowing weeks in advance that my family cannot make the reservation, they can still rent out the room! Which is more profit along with me losing it all, plus double. I'm still hoping to resolve this, but just wanted anyone's advice. I even asked for hotel credit. Any thoughts??
    June 1, 2017|
    Answer
    Response from shambles10 | Reviewed this property |
    Not sure this response will help. I travelled to Palawan in March this year. This was our second trip to Philippines in 3 years having visited Borocay previously. It is an unusual place but in a good way. The people are very... More
    0
    Votes
    12345
    Room Tips
    "Further from reception is further from street noise"
    Read review
    "Best View is on the backside--Ivy Wall"
    Read review
    "Request a 5th floor room"
    Read review
    "Seventh floor Super Delux"
    Read review
    Show More
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing