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BEST WESTERN Plus The Ivywall Hotel

329 reviews
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Traveler (220)
Room & Suite (22)
Dining (17)
Overview
  • Excellent55%
  • Very good28%
  • Average11%
  • Poor3%
  • Terrible3%
Travelers talk about
“ivy wall”(15 reviews)
“modern hotel”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (329)Write a Review
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Traveler rating
153
67
31
9
9
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153
67
31
9
9
Show reviews that mention
All reviewsivy wallmodern hotelan excellent hotelel nidobreakfast buffetkey cardpopular restaurantnear airportpool barfree shuttle to the airportthird floorgreat stayupon checkwalking distancerestaurants and shopsrooms are spaciousrestaurant staff
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1 - 5 of 269 reviews
Reviewed yesterday via mobile

Good price and new hotel .. it’s near from the airport and they have shuttle .. there are some ants in the toilet and not more choices in the breakfast .. overall .. good experience and good choice in this city

1  Thank TAMATEMO
Hotel's Favorite
Reviewed October 18, 2017

One of the best hotels we've stayed - all of the staff were nice, attends to all your needs and concerns, approachable. Room and bathroom is updated, clean, smells good. Free breakfast is buffet - food choices differs every morning and there's lots. The location...More

1  Thank cyrillota
Management response:Responded October 20, 2017

Dear Cyrillota, Thank you kindly for this wonderful review on Tripadvisor. What an honour it is to be considered as one of the best hotels you have stayed in. We believe that the little things are the difference between a good experience and a memorable...More

Reviewed 3 days ago

Well not that much difference actually. We stayed in this hotel almost year ago and liked it so much that we visited again for a 5 day break this month (January). It's still a very reasonable hotel with great location and very good value overall,...More

1  Thank GBR666
Management response:Responded yesterday

Dear Guest, Thank you for taking the time to post a review of your recent stay. We very much appreciate that you have chosen to stay with us again, amongst the many options of venue available in the city. I must admit that I am...More

Reviewed 4 days ago

Easily the best hotel in Palawan. The design is modern and classy, the rooms are spacious, immaculately clean, modern, comfortable, and have all of the high class hotel features you'd expect like a fridge, desk, strong air con etc. Most importantly to me, the wifi...More

1  Thank FnkyChld
Management response:Responded 4 days ago

Dear Guest, Thank you for taking the time to write this sincere review of your recent experience and to share it with the TripAdvisor community. Everything you so graciously mentioned in your review is of the highest reward to all of us here at Best...More

Reviewed 5 days ago

Hotel was ok but they managed to book me one of the worst organized trips I've ever had. I took a trip to El Nido (north Palawan) and I explicitly expressed my worries about "driving around city picking up passengers". I asked hotel to call...More

Thank Jani K
Management response:Responded 4 days ago

Dear Mr Jani K, Thank you very much for taking the time to share your valuable feedback following your visit with us. We appreciate your constructive feedback as it will only help us ensure each guest stay is as remarkable as possible. While I wish...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
US$68 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto Princesa
#2 Luxury Hotel in Puerto Princesa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$68 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto Princesa
#2 Luxury Hotel in Puerto Princesa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (220)
Room & Suite (22)
Dining (17)
Pool & Beach (13)
Hotel & Grounds (170)
Bathroom (6)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
AlDCastro
September 21, 2017|
Answer
Response from Dylan T | Reviewed this property |
This hotel is very well situated. 2 minutes walk to KaLui and Kinabuch restaurant. KaLui is a must visit. Its also a 5 minute walk to Noki Nocs for the best Halo halo. If by pearl market you are referring to their souvenir... More
2
Votes
arnettjc2002
Hi current & past guests, I would like insight on my current situation. My husband is active-duty US military & he's received strict orders that he's restricted to travel to Palawan due to the heightened terrorism threats in the area, so we are forced to cancel our entire family trip. We have valid, supporting documents to further claim our military obligations. Well, I feel completely ignored & I believe the management at Best Western Ivywall is extremely insensitive to the nature of our circumstances. When I canx, I will be penalized & be forced to pay 100% of the booking fee, so as a no-show, I'll be losing double the amount of &! I've been trying to resolve this since earlier this month; my reservation is not until the end of June. I am well aware of the no-refund policy as I've planned this family trip since January, but in light of the potential terrorism threats & our duty to the US military, it's out of our hands. Especially, with the horror at Manchester, this hotel has been extremely insensitive, inconsiderate, disrespectful & truly only showing their greed & lack of care for both current & potential customers. With them knowing weeks in advance that my family cannot make the reservation, they can still rent out the room! Which is more profit along with me losing it all, plus double. I'm still hoping to resolve this, but just wanted anyone's advice. I even asked for hotel credit. Any thoughts??
June 1, 2017|
Answer
Response from shambles10 | Reviewed this property |
Not sure this response will help. I travelled to Palawan in March this year. This was our second trip to Philippines in 3 years having visited Borocay previously. It is an unusual place but in a good way. The people are very... More
0
Votes
iffatkhan
May 30, 2017|
AnswerShow all 3 answers
Response from Scott I | Reviewed this property |
Not walking distance
0
Votes
Room Tips
"bad service, bad management"
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"High floor at back."
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"Rooms on the 3rd floor share same floor with the pool."
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"King bed room was spacious"
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