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All reviewsivy wallmodern hotelan excellent hotelel nidobreakfast buffetkey cardpopular restaurantnear airportpool barfree shuttle to the airportthird floorgreat stayupon checkwalking distancerestaurants and shopsrooms are spaciousrestaurant staff
Good price and new hotel .. it’s near from the airport and they have shuttle .. there are some ants in the toilet and not more choices in the breakfast .. overall .. good experience and good choice in this city
One of the best hotels we've stayed - all of the staff were nice, attends to all your needs and concerns, approachable. Room and bathroom is updated, clean, smells good. Free breakfast is buffet - food choices differs every morning and there's lots. The location...More
1 Thank cyrillota
Management response:Responded October 20, 2017
Thank you kindly for this wonderful review on Tripadvisor.
What an honour it is to be considered as one of the best hotels you have stayed in. We believe that the little things are the difference between a good experience and a memorable...More
Well not that much difference actually. We stayed in this hotel almost year ago and liked it so much that we visited again for a 5 day break this month (January). It's still a very reasonable hotel with great location and very good value overall,...More
1 Thank GBR666
Management response:Responded yesterday
Thank you for taking the time to post a review of your recent stay.
We very much appreciate that you have chosen to stay with us again, amongst the many options of venue available in the city. I must admit that I am...More
Easily the best hotel in Palawan. The design is modern and classy, the rooms are spacious, immaculately clean, modern, comfortable, and have all of the high class hotel features you'd expect like a fridge, desk, strong air con etc. Most importantly to me, the wifi...More
1 Thank FnkyChld
Management response:Responded 4 days ago
Thank you for taking the time to write this sincere review of your recent experience and to share it with the TripAdvisor community.
Everything you so graciously mentioned in your review is of the highest reward to all of us here at Best...More
Hotel was ok but they managed to book me one of the worst organized trips I've ever had. I took a trip to El Nido (north Palawan) and I explicitly expressed my worries about "driving around city picking up passengers". I asked hotel to call...More
Thank Jani K
Management response:Responded 4 days ago
Dear Mr Jani K,
Thank you very much for taking the time to share your valuable feedback following your visit with us.
We appreciate your constructive feedback as it will only help us ensure each guest stay is as remarkable as possible. While I wish...More
This hotel is very well situated. 2 minutes walk to KaLui and Kinabuch restaurant. KaLui is a must visit. Its also a 5 minute walk to Noki Nocs for the best Halo halo. If by pearl market you are referring to their souvenir... More
This hotel is very well situated. 2 minutes walk to KaLui and Kinabuch restaurant. KaLui is a must visit. Its also a 5 minute walk to Noki Nocs for the best Halo halo. If by pearl market you are referring to their souvenir shop, yes it is very near, about 5 minutes away by trike. The hotel offers city tours and other tour as well. But what we did was to hire a van and did our own thing. That way we had the van by ourselves and had total control of our time
Response from shambles10 | Reviewed this property |
Not sure this response will help. I travelled to Palawan in March this year. This was our second trip to Philippines in 3 years having visited Borocay previously. It is an unusual place but in a good way. The people are very... More
Not sure this response will help. I travelled to Palawan in March this year. This was our second trip to Philippines in 3 years having visited Borocay previously. It is an unusual place but in a good way. The people are very nice and the scenery amazing. The culture is an experience in itself and I was told very low in local crime. However I didn't want to go because of consult advice both on UK and US websites however my partner felt differently so we went. My understanding is that risks were reassessed last Oct/Nov so well in advance of your booking. Given your husbands military background I am a little surprised you booked at all. I guess a non-refund policy is as stated. It is outside the control of the hotel if the US government don't advise travel. Whilst I agree you would think they could still re book room but maybe given heightened threats that's not so easy for them now. I feel very sorry for the local community it must be awful and very frightening. I have to say I never once felt unsafe or saw any violence but then my son studies in Manchester and always felt safe there but look what has happened. I wonder if you could ask for a transfer to another Best Western hotel perhaps try Best Western head office customer services.......assuming there is one.