We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Rizal Ave, Puerto Princesa, Palawan Island 5300, Philippines
Rizal Ave, Puerto Princesa, Palawan Island 5300, Philippines
Hotel website
E-mail hotel
Save
Savings alert:
Best prices for your stay
07/02/2017 07/03/2017
1 room
1 room
2 adults
2 adults
0 children
0 children
Ages of Children: change Please provide ages
Child 1Age
Age
Update Search
US$90
US$86
View Deal
Great Deal
US$90
View Deal
US$87
View Deal
Expedia.comUS$86
TravelocityUS$86
TripAdvisorUS$86
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Stayed here for three nights. Very comfortable and with complete hotel amenities.
The hotel is near to banks, restaurants, convenience stores and has airport transfers.
It is very accessible and near the town and airport.
Rooms, staff, and overall service are great.
I will definitely...More
Review collected in partnership with Asiatravel.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Breakfast was super good. Although i had problems with the water heater the engineer responded very quickly. This building is quiet new, just 1yr old as of this writing so i was expecting the facilities are still nice and it met our expectation. The sensor...More
1 Thank vanessaOrange
Management response:Responded April 21, 2017
Dear Vanessa Orange,
Thank you for taking the time to write a review of your recent stay at Best Western Plus The Ivywall Hotel, Palawan.
I am so glad you had such an enjoyable stay at the Hotel, and were happy with the facilities and...More
The main road of hotels and restaurants in Puerto Princesa are centrally located along the prominent Rizal Avenue. This was the location of the up-to-the-minute Best Western Plus The Ivywall Hotel, where we stayed during our charming holiday in Palawan. As our hotel driver dropped...More
1 Thank StyleAt30
Management response:Responded 3 days ago
Dear Guest,
This beautiful review of Best Western Plus The Ivywall Hotel Palawan made my day, we are truly humbled. Thank you for your poetic and lovely words of our property.
We constantly strive for excellence in all areas, dedicated to anticipating and meeting all...More
We had an overnight stay in this hotel before the day of our flight. It was a newly built hotel and conveniently located in the city of Puerto Princesa. You will be greeted by smiling faces of the staff at the lobby and glad that...More
Thank roamsweetroam
Management response:Responded 4 days ago
Dear Guest,
Thank you for choosing Best Western Plus The Ivywall Hotel Palawan on your recent visit.
I was very pleased to learn that you had an overall positive and enjoyable visit. However, I was concerned to hear about your unpleasant encounter with one of...More
When we arrived in the hotel there were 2 staff in the front desk. When I approached the guy, he said that he was still checking in a guest who was sited on the sofa. I didn't bother to asked the girl because I thought...More
2 Thank kindheartie
Management response:Responded 4 days ago
Dear Guest,
Thank you for taking the time to post your review.
I am pleased to read that you had enjoyed the comfortable accommodation and the facilities of the hotel. I must admit that it was disappointing to read that we were not able to...More
US$47 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#1 Spa Hotel in Puerto Princesa
#1 Luxury Hotel in Puerto Princesa
Room types
Family Rooms ,
Accessible rooms ,
Suites ,
Non-Smoking Rooms
Number of rooms
120
Reservation Options
TripAdvisor is proud to partner with Hotels.com, Agoda, Expedia, Orbitz, Booking.com, TripOnline SA, Travelocity, Asiatravel.com Holdings, Ctrip TA and Priceline so you can book your BEST WESTERN Plus The Ivywall Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hi current & past guests,
I would like insight on my current situation. My husband is active-duty US military & he's received strict orders that he's restricted to travel to Palawan due to the heightened terrorism threats in the area, so we are forced to cancel our entire family trip. We have valid, supporting documents to further claim our military obligations. Well, I feel completely ignored & I believe the management at Best Western Ivywall is extremely insensitive to the nature of our circumstances. When I canx, I will be penalized & be forced to pay 100% of the booking fee, so as a no-show, I'll be losing double the amount of &! I've been trying to resolve this since earlier this month; my reservation is not until the end of June. I am well aware of the no-refund policy as I've planned this family trip since January, but in light of the potential terrorism threats & our duty to the US military, it's out of our hands. Especially, with the horror at Manchester, this hotel has been extremely insensitive, inconsiderate, disrespectful & truly only showing their greed & lack of care for both current & potential customers. With them knowing weeks in advance that my family cannot make the reservation, they can still rent out the room! Which is more profit along with me losing it all, plus double. I'm still hoping to resolve this, but just wanted anyone's advice. I even asked for hotel credit. Any thoughts??
June 1, 2017|
AnswerHide all answers
Are you sure you want to delete this question?
DeleteConfirmCancel
Response from shambles10 | Reviewed this property |
Not sure this response will help. I travelled to Palawan in March this year. This was our second trip to Philippines in 3 years having visited Borocay previously. It is an unusual place but in a good way. The people are very... More
Not sure this response will help. I travelled to Palawan in March this year. This was our second trip to Philippines in 3 years having visited Borocay previously. It is an unusual place but in a good way. The people are very nice and the scenery amazing. The culture is an experience in itself and I was told very low in local crime. However I didn't want to go because of consult advice both on UK and US websites however my partner felt differently so we went. My understanding is that risks were reassessed last Oct/Nov so well in advance of your booking. Given your husbands military background I am a little surprised you booked at all. I guess a non-refund policy is as stated. It is outside the control of the hotel if the US government don't advise travel. Whilst I agree you would think they could still re book room but maybe given heightened threats that's not so easy for them now. I feel very sorry for the local community it must be awful and very frightening. I have to say I never once felt unsafe or saw any violence but then my son studies in Manchester and always felt safe there but look what has happened. I wonder if you could ask for a transfer to another Best Western hotel perhaps try Best Western head office customer services.......assuming there is one.
Are you sure you want to delete this answer?
DeleteConfirmCancel
iffatkhan
how far is this from the beach?
May 30, 2017|
AnswerShow all 3 answersHide all answers
Are you sure you want to delete this question?
DeleteConfirmCancel
Response from Scott I | Reviewed this property |
Not walking distance
Are you sure you want to delete this answer?
DeleteConfirmCancel
Mikko T
What time does the breakfast open?
May 15, 2017|
AnswerShow all 4 answersHide all answers
Are you sure you want to delete this question?
DeleteConfirmCancel
Response from vicarbo | Reviewed this property |
6:00 am
Are you sure you want to delete this answer?
DeleteConfirmCancel
PreviousNext
1234
Room Tips
"It doesn't matter as long as you are close to the elevator..."
_logo_wordmark_384x164 Final.png){kind=logo}
Philippines