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BEST WESTERN Plus The Ivywall Hotel

Traveler (321)
Room & Suite (45)
Dining (31)
Certificate of Excellence
Overview
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Rizal Avenue, Puerto Princesa, Palawan Island 5300 Philippines See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (430)
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355 results
Traveler rating
203
93
37
12
10
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LanguageEnglish
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203
93
37
12
10
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All reviews ivy wall breakfast buffet el nido modern hotel pool bar free shuttle to the airport an excellent hotel key card upon check walking distance rooms are spacious sm mall close to the airport nice breakfast i highly recommend this hotel minutes from the airport ugong rock
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1 - 5 of 355 reviews
Reviewed 1 week ago

Beautiful clean hotel and the staff were very friendly and helpful. Breakfast was great with a wide choice. Very comfortable beds and bathroom very clean, tidy and spacious. The rooms are big and have plenty of storage space.More

Date of stay: December 2018
1  Thank rehanaali
Response from Nam Keong Y, Cluster General Manager at BEST WESTERN Plus The Ivywall HotelResponded 1 week ago

Dear Rehanaali, We are a strong believer in that it's the little things that make happy moments so thank you for letting us know that we have succeeded during your recent stay at Best Western Plus The Ivywall Hotel, Palawan. It is the staff that...More

Reviewed 1 week ago via mobile

Would highly reccomend staying at this hotel, my partner and I have really enjoyed our stay! Absolutely lovely and polite staff! Good night entertainment, pool and outdoor bar were nice! Room was really clean! Overall amazing place!!More

Date of stay: January 2019
1  Thank Kiara P
Response from Nam Keong Y, Cluster General Manager at BEST WESTERN Plus The Ivywall HotelResponded 1 week ago

Dear Kiara P, Thank you for choosing to stay with us this past festive season and also, for sharing the experience with the TripAdvisor community. I am delighted to learn that you enjoyed every aspect of your visit with us, especially the service you received...More

Reviewed 1 week ago via mobile

Thanks so much for a wonderful stay, JAMES @ the pool bar, you're a Star!!!: You made Karl and kerby's'' honeymoon memorable by getting the group to sing ''their song''. And by Setting up a beautiful table by the pool for dinner. James smiles lots,...More

Date of stay: January 2019
Thank hsiaverdier
Response from Nam Keong Y, Cluster General Manager at BEST WESTERN Plus The Ivywall HotelResponded 1 week ago

Dear Guest, It was a pleasure to have you stay with us and thank you for your kind words. I believe the staff are the heart of this hotel and it is always a delight to have guests comment on our service and our standards....More

Reviewed 1 week ago via mobile

My girlfriend and I stayed there one night on our way to El Nido. The hotel is very easily accessible from the airport and just a short walk from the center. The staff was great and very helpful. We also booked a 60-minute Swedish massage,...More

Date of stay: October 2018
1  Thank Loic_USI
Response from Nam Keong Y, Cluster General Manager at BEST WESTERN Plus The Ivywall HotelResponded 1 week ago

Dear Guest, I would first like to thank you for writing this review and to hear that you had such a wonderful experience gives me great pleasure. We do have a great team who is very passionate about delivering only the very best and individual...More

Reviewed 2 weeks ago

Stayed last week of December with my family. Booked 2 rooms. No interconnecting set up. Same floor and adjacent. Deluxe room was spacious enough and functional . Also liked the amenities. Even the bathroom , and the toilet which has bidet. I found the free...More

Date of stay: December 2018
2  Thank doctorfoxtrot
Response from Nam Keong Y, Cluster General Manager at BEST WESTERN Plus The Ivywall HotelResponded 1 week ago

Dear Guest, Thank you for taking the time to write this sincere review of your recent experience and to share it with the TripAdvisor community. Everything you so graciously mentioned in your review is of the highest reward to all of us here at Best...More

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About
Description
Located in the heart of uptown Puerto Princesa, Best Western Plus The Ivywall Hotel is a modern midscale hotel that provides the perfect base for both business and leisure travelers. Our 120 guest rooms and suites More all feature a contemporary Filipino design, plus an array of amenities including free Wi-Fi. Every part of this five-story hotel has been designed to provide sublime stay, with a range of wellness and dining options to help guests unwind and business facilities to meet the needs of professional travelers. Combined with Best Western's world-famous services standards, Best Western Plus The Ivywall Hotel is the ideal choice for your next trip to Puerto Princesa. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
120
Price range
US$82 - US$138 (Based on Average Rates for a Standard Room)
Location
Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
120
Price range
US$82 - US$138 (Based on Average Rates for a Standard Room)
Location
Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Photos
Traveler (321)
Room & Suite (45)
Dining (31)
Pool & Beach (18)
Business Center & Event Rooms (7)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Anne Marie C
14 April 2018|
AnswerShow all 3 answers
Response from Vanessa I | Reviewed this property |
The hotel does not have a cellphone number, but only a landline number. Just make sure you call the hotel before your flight to remind them to pick you up.
2
Votes
AlDCastro
21 September 2017|
Answer
Response from Dylan T | Reviewed this property |
This hotel is very well situated. 2 minutes walk to KaLui and Kinabuch restaurant. KaLui is a must visit. Its also a 5 minute walk to Noki Nocs for the best Halo halo. If by pearl market you are referring to their souvenir... More
3
Votes
jcsk2002
Hi current & past guests, I would like insight on my current situation. My husband is active-duty US military & he's received strict orders that he's restricted to travel to Palawan due to the heightened terrorism threats in the area, so we are forced to cancel our entire family trip. We have valid, supporting documents to further claim our military obligations. Well, I feel completely ignored & I believe the management at Best Western Ivywall is extremely insensitive to the nature of our circumstances. When I canx, I will be penalized & be forced to pay 100% of the booking fee, so as a no-show, I'll be losing double the amount of &! I've been trying to resolve this since earlier this month; my reservation is not until the end of June. I am well aware of the no-refund policy as I've planned this family trip since January, but in light of the potential terrorism threats & our duty to the US military, it's out of our hands. Especially, with the horror at Manchester, this hotel has been extremely insensitive, inconsiderate, disrespectful & truly only showing their greed & lack of care for both current & potential customers. With them knowing weeks in advance that my family cannot make the reservation, they can still rent out the room! Which is more profit along with me losing it all, plus double. I'm still hoping to resolve this, but just wanted anyone's advice. I even asked for hotel credit. Any thoughts??
1 June 2017|
Answer
Response from shambles10 | Reviewed this property |
Not sure this response will help. I travelled to Palawan in March this year. This was our second trip to Philippines in 3 years having visited Borocay previously. It is an unusual place but in a good way. The people are very... More
-1
Votes
Room Tips
"Avoid the family sized room with 3 beds unless you have a lot of people and tight budget."
R3418VZmarks
2 weeks ago
Read review
"Not sure which rooms are the best, but I stayed in 509 and it was amazing"
Kaushar77
13 Dec 2018
Read review
"South rooms have vegetation, so super quiet"
L304OKerickc
11 Nov 2018
Read review
"For families of 5-6 the family room with 3 double beds will fit comfortably"
jessilynl2018
18 Jul 2018
Read review
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