We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This is the best hotel I've stayed so far in Puerto Princesa. Food is great in the restaurant. Aside from breakfast, we also ate lunch and dinner there. Bed is comfortable. Felt safe. Value for money. Great service.
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
It is a very modern hotel, close to both Puerto Princesa Airport and the city center, on Rizal avenue. I stayed two nights in it and it was a wise move. The hotel is very modern and complete, with spa, swimming pool, gym, restaurant and...More
1 Thank antares62
Management response:Responded 4 weeks ago
Reading the review of your stay at Best Western Plus The Ivywall Hotel was really gratifying. Thank you for writing it and sharing your experience with everyone here on Tripadvisor.
What an honour it is to be considered as one of the best...More
In my time in the Philippines I have stayed at over 70 hotels and the Best Western Plus The Ivy Wall has been amazing in every aspect.
The service is impeccable, the food is fresh and delicious and for the first time in 15 years...More
1 Thank PetePM
Management response:Responded 4 days ago
Dear Pete PM,
I was delighted to read that your stay was so enjoyable with us that it prompted you to write this very kind and praising review on Tripadvisor. It makes us feel proud and it is especially rewarding to read that we managed...More
One of the best hotels we've stayed - all of the staff were nice, attends to all your needs and concerns, approachable. Room and bathroom is updated, clean, smells good. Free breakfast is buffet - food choices differs every morning and there's lots. The location...More
1 Thank cyrillota
Management response:Responded 4 days ago
Thank you kindly for this wonderful review on Tripadvisor.
What an honour it is to be considered as one of the best hotels you have stayed in. We believe that the little things are the difference between a good experience and a memorable...More
I have been to Puerto Princessa several times already and i must say that Best Western Plus Ivy Wall is so far the best i have stayed in! Its location is just Great. Near Restaurants and Shops. They also have a Free Shuttle to the...More
1 Thank KingRegis
Management response:Responded 1 week ago
Dear King Regis,
Thank you for taking the time to share your lovely review following your recent visit.
As much-valued guests, it is important for us to receive your feedback to allow us to improve the services and facilities that we provide and I am...More
US$55 - US$113 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Spa Hotel in Puerto Princesa
#2 Luxury Hotel in Puerto Princesa
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, TripOnline SA, Orbitz, Asiatravel.com Holdings and Ctrip TA so you can book your BEST WESTERN Plus The Ivywall Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
This hotel is very well situated. 2 minutes walk to KaLui and Kinabuch restaurant. KaLui is a must visit. Its also a 5 minute walk to Noki Nocs for the best Halo halo. If by pearl market you are referring to their souvenir... More
This hotel is very well situated. 2 minutes walk to KaLui and Kinabuch restaurant. KaLui is a must visit. Its also a 5 minute walk to Noki Nocs for the best Halo halo. If by pearl market you are referring to their souvenir shop, yes it is very near, about 5 minutes away by trike. The hotel offers city tours and other tour as well. But what we did was to hire a van and did our own thing. That way we had the van by ourselves and had total control of our time
Response from shambles10 | Reviewed this property |
Not sure this response will help. I travelled to Palawan in March this year. This was our second trip to Philippines in 3 years having visited Borocay previously. It is an unusual place but in a good way. The people are very... More
Not sure this response will help. I travelled to Palawan in March this year. This was our second trip to Philippines in 3 years having visited Borocay previously. It is an unusual place but in a good way. The people are very nice and the scenery amazing. The culture is an experience in itself and I was told very low in local crime. However I didn't want to go because of consult advice both on UK and US websites however my partner felt differently so we went. My understanding is that risks were reassessed last Oct/Nov so well in advance of your booking. Given your husbands military background I am a little surprised you booked at all. I guess a non-refund policy is as stated. It is outside the control of the hotel if the US government don't advise travel. Whilst I agree you would think they could still re book room but maybe given heightened threats that's not so easy for them now. I feel very sorry for the local community it must be awful and very frightening. I have to say I never once felt unsafe or saw any violence but then my son studies in Manchester and always felt safe there but look what has happened. I wonder if you could ask for a transfer to another Best Western hotel perhaps try Best Western head office customer services.......assuming there is one.