We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Plus The Ivywall Hotel

Save
Traveler (280)
Room & Suite (40)
Dining (25)
Ratings and reviews
Certificate of Excellence
  • Excellent57%
  • Very good28%
  • Average11%
  • Poor2%
  • Terrible2%
Travelers talk about
“ivy wall”(20 reviews)
“breakfast buffet”(20 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness center
Concierge
Spa
4 Star Hotel
Located in the heart of uptown Puerto Princesa, Best Western Plus The Ivywall Hotel is a modern midscale hotel that provides the perfect base for both business and leisure travelers. Our 120 guest rooms and suites all feature a contemporary Filipino design, plus an array of amenities...
View all hotel information
Location and contact
Rizal Avenue, Puerto Princesa, Palawan Island 5300, Philippines
Hotel website
0.8 km to Puerto Princesa Airport
44 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$72.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Princesa hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e7e67134d08c4b358452d4a1cd19006b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":10476305,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[101967528],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":7,"year":2018},"checkout":{"day":30,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":72,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e7e67134d08c4b358452d4a1cd19006b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":106,"lowestMetaPrice":72,"additionalPartner":false,"highestMetaPriceDisplay":106,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":106,"lowestMetaPrice":72,"highestMetaPriceDisplay":106,"hotelName":"BEST WESTERN Plus The Ivywall Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU3ZTY3MTM0ZDA4YzRiMzU4NDUyZDRhMWNkMTkwMDZiIiwiQUlLIjoiNGJkN2I3MTI2ZGUzNDAyNThiY2FmYjg0MmRkZWNlNDcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/29/2018", "checkOut": "07/30/2018", "lowestPrice": "US$72", "hasDates": true, "hacComplete": true, "contentIdMappings": {"101967528":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"divClasses":"prw_rup prw_ibex_room_grid_responsive","dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"divClasses":"prw_rup prw_ibex_mismatch_message","dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","js":{},"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (388)
Filter reviews
321 results
Traveler rating
182
84
36
10
9
Traveler type
Time of year
LanguageEnglish
More languages
182
84
36
10
9
Show reviews that mention
All reviewsivy wallbreakfast buffetan excellent hotelmodern hotelel nidokey cardpool barnear airportfree shuttle to the airportupon checkthird floorwalking distancesm mallrooms are spaciousnice breakfasti highly recommend this hotelminutes from the airport
FilterEnglish
Updating list...
1 - 5 of 321 reviews
Reviewed 1 week ago

Staff friendly and helpful, especially the guards! Breakfast really great with a lot of choices. I suggest not to eat in their Anibong restaurant, food took forever before it was served eventhou there were only 2 tables that time... but their sinigang is a blast.More

2  Thank Vena C
Management response:Responded 6 days ago

Dear Vena C, Thank you for taking the time to write a review of your recent stay at Best Western Plus The Ivywall Hotel. We have a culture of constant improvement that we try to apply to every aspect of the guest experience. While we...More

Hotel's Favorite
Reviewed 4 June 2018

I've stayed here on three separate occasions totally maybe 8 or 9 days have nothing but an amazing impression of the hotel and its staff. The accommodations themselves are well appointed and the internet is about as good as you'll get in the Philippines, except...More

1  Thank Jay J
Management response:Responded 5 June 2018

Dear Guest, Thank you for the detailed review of your experience at Best Western Plus The Ivywall Hotel. I am proud to hear that you consider us as the best Hotel in Puerto Princesa. As you can imagine, to have the opportunity to welcome back...More

Reviewed 1 week ago via mobile

After we were rained out of our beach vacation we decided to salvage the 4 days we had left by staying in Puerto Princesa. Having lived the last year in Asia I was homesick for some western accommodations and familiarities. We had hoped to spend...More

Thank beccaham
Management response:Responded 6 days ago

Dear Beccaham, Thank you for taking the time to share your feedback. We appreciate your constructive feedback as it will only help us ensure each guest stay is as remarkable as possible. While I wish you had a better experience with the check-in process, it...More

Reviewed 2 weeks ago via mobile

Staff was very friendly and accommodating. We even received a free upgrade upon check-in. Hotel has a high standard/luxury feel. Breakfast buffet, two restaurants, pool with poolbar, gym, wellness facilities, you name it. Hallway to the room and the room itself had thick soft carpet....More

1  Thank fjtvvliet
Management response:Responded 2 weeks ago

Dear Fjtvvliet, Thank you for taking the time to share this lovely review of your recent experience. I couldn't ask for more positive feedback than your kind words on the customer service provided by every member of the team. This, as delivered by our wonderful...More

Reviewed 2 weeks ago

A really nice retreat when your tiered of 3rd world living. Everything works and service and facilities are really good. The pool is small and in shade without a view, thats the obly downside I can think of.More

1  Thank pelle_tyskling
Management response:Responded 2 weeks ago

Dear Pelle Tyskling, It was a great pleasure having you at Best Western Plus The Ivywall Hotel. Thank you for your lovely review sharing positive notes on all elements of your experiences. We are particularly pleased that our service and facilities were some of the...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
US$78 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto Princesa
#2 Luxury Hotel in Puerto Princesa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$78 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto Princesa
#2 Luxury Hotel in Puerto Princesa
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (280)
Room & Suite (40)
Dining (25)
Pool & Beach (16)
Business Center & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Anne Marie C
14 April 2018|
AnswerShow all 3 answers
Response from Vanessa I | Reviewed this property |
The hotel does not have a cellphone number, but only a landline number. Just make sure you call the hotel before your flight to remind them to pick you up.
2
Votes
AlDCastro
21 September 2017|
Answer
Response from Dylan T | Reviewed this property |
This hotel is very well situated. 2 minutes walk to KaLui and Kinabuch restaurant. KaLui is a must visit. Its also a 5 minute walk to Noki Nocs for the best Halo halo. If by pearl market you are referring to their souvenir... More
3
Votes
arnettjc2002
Hi current & past guests, I would like insight on my current situation. My husband is active-duty US military & he's received strict orders that he's restricted to travel to Palawan due to the heightened terrorism threats in the area, so we are forced to cancel our entire family trip. We have valid, supporting documents to further claim our military obligations. Well, I feel completely ignored & I believe the management at Best Western Ivywall is extremely insensitive to the nature of our circumstances. When I canx, I will be penalized & be forced to pay 100% of the booking fee, so as a no-show, I'll be losing double the amount of &! I've been trying to resolve this since earlier this month; my reservation is not until the end of June. I am well aware of the no-refund policy as I've planned this family trip since January, but in light of the potential terrorism threats & our duty to the US military, it's out of our hands. Especially, with the horror at Manchester, this hotel has been extremely insensitive, inconsiderate, disrespectful & truly only showing their greed & lack of care for both current & potential customers. With them knowing weeks in advance that my family cannot make the reservation, they can still rent out the room! Which is more profit along with me losing it all, plus double. I'm still hoping to resolve this, but just wanted anyone's advice. I even asked for hotel credit. Any thoughts??
1 June 2017|
Answer
Response from shambles10 | Reviewed this property |
Not sure this response will help. I travelled to Palawan in March this year. This was our second trip to Philippines in 3 years having visited Borocay previously. It is an unusual place but in a good way. The people are very... More
-1
Votes
Room Tips
"Haven't had a bad room"
Read review
"This hotel is very comfortable, would rate a little higher than mid-range."