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This resort is the definition of paradise!
Cauayan Island was absolutely STUNNING! A 5 star resort indeed! Delicious foods, incredible villas, beautiful sites, and the best service! In fact, one of the highlights for me was how incredibly helpful the staff was! Very professional, friendly...More
Foster C's review nails it accurately. The beach villas are great as are the staff. You pay a premium for isolation, but the condition of so many aspects of the resort seems to reflect several storms! Much paint & renovation is needed. It's good that...More
Cauayan Island Resort has a great location, 5 stars potential but not there yet.
I stayed 4 nights at Cauayan Island Resort in Feb 2018 with 2 friends at the water villas. The location is beautiful and the staff are very good, but the resort...More
This place is fantastic. The location of this place is perfect. The attention is fantastic. The food is delicious and drinks are amazing. The rooms are impeccable. The best days in the Philippines where spend here. Here I received the best massage I ever had,...More
Definitely a 5 Star experience. I recommend island hopping with them.
Our trip began with a pickup and speedboat transportation from El Nido port to Cauayan Island Resort. The representative and driver were friendly and welcoming. As we approached the island, we were amazed by...More
Response from CauayanIslandResort | Property representative |
Dear Melanie Lim,
There was no intention to retaliate, if this is how you feel, my apologies. As mentioned, we try to rectify any mistakes we may have done and make our guests’ stay as comfortable as possible. We also do not... More
Dear Melanie Lim,
There was no intention to retaliate, if this is how you feel, my apologies. As mentioned, we try to rectify any mistakes we may have done and make our guests’ stay as comfortable as possible. We also do not tolerate discrimination in any form, notice that in our previous replies we treat and address your concerns with fairness. The offers we extended and accepted was for you and your friends and this in any way did not mean to make you feel any less only because you are a Filipino.
I do not have a problem with my name being published and more so not with negative reviews. This gives all travelers more information as to what the view/ guest experience of the guests and for the management’s side address any specific complaints and explain what we have done to address them.
Our replies to your 1st and 2nd both written in a professional and polite manner. It was not meant to attack you or judge you. Clearly, we have fallen short of your expectation despite our efforts to recover your experience, and nothing we have done or offer will appease you. For this we are deeply sorry.