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Cauayan Island Resort

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Traveler (381)
Room & Suite (77)
Pool & Beach (62)
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Overview
  • Excellent74%
  • Very good16%
  • Average7%
  • Poor1%
  • Terrible2%
Travelers talk about
“water villa”(12 reviews)
“baby sharks”(10 reviews)
“grand beach”(6 reviews)
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (170)
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LanguageEnglish
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78
25
9
2
4
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All reviewswater villababy sharksgrand beachspeed boatwear and tearcomplimentary head massageinfinity poolsignature massagesmall bayguide pauloregular beachen provencegreat spaglass floormaintenance issuesbooked a couples massagebath products
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1 - 5 of 118 reviews
Reviewed yesterday

This resort is the definition of paradise! Cauayan Island was absolutely STUNNING! A 5 star resort indeed! Delicious foods, incredible villas, beautiful sites, and the best service! In fact, one of the highlights for me was how incredibly helpful the staff was! Very professional, friendly...More

1  Thank Mauro P
Reviewed 5 days ago

Foster C's review nails it accurately. The beach villas are great as are the staff. You pay a premium for isolation, but the condition of so many aspects of the resort seems to reflect several storms! Much paint & renovation is needed. It's good that...More

1  Thank Carolyn-Eric
Reviewed 1 week ago

Cauayan Island Resort has a great location, 5 stars potential but not there yet. I stayed 4 nights at Cauayan Island Resort in Feb 2018 with 2 friends at the water villas. The location is beautiful and the staff are very good, but the resort...More

1  Thank Foster C
Reviewed 2 weeks ago via mobile

This place is fantastic. The location of this place is perfect. The attention is fantastic. The food is delicious and drinks are amazing. The rooms are impeccable. The best days in the Philippines where spend here. Here I received the best massage I ever had,...More

3  Thank Miyuki O
Reviewed 2 weeks ago via mobile

Definitely a 5 Star experience. I recommend island hopping with them. Our trip began with a pickup and speedboat transportation from El Nido port to Cauayan Island Resort. The representative and driver were friendly and welcoming. As we approached the island, we were amazed by...More

2  Thank Laraine C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Laundry Service
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Details
Price range
US$347 - US$865 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in El Nido
#4 Spa Hotel in El Nido
#4 Top resorts Hotel in El Nido
#4 On the Beach Hotel in El Nido
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$347 - US$865 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in El Nido
#4 Spa Hotel in El Nido
#4 Top resorts Hotel in El Nido
#4 On the Beach Hotel in El Nido
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (381)
Room & Suite (77)
Pool & Beach (62)
Dining (27)
Family and Play Areas (3)
Questions & Answers
Ask a question
Dadakins
April 5, 2018|
AnswerShow all 2 answers
Response from Laraine C | Reviewed this property |
Trekking or hiking on the island is free. Kayaking and snorkeling is also free. Island hopping is about 4000 peso per person.
0
Votes
EmEl408
TO ROBERT BIANCHI -----The manager's name were all over other guests' reviews but doesn't give the manager, Robert Bianchi right to publish customer's full name and personal email address in retaliation. It is the customer's right to review and say exactly what happened. Again, I am starting to see how he cannot comprehend that I am a "sole entity" or a "sole paying customer" than my friends. I never accepted the "expensive villa" you mentioned.... I never knew there was a wine offered to me? massages? really? I told you to give that to me since you never offered me anything for my discomfort. 2 roaches? really... how about my friends who got roaches too but you offered THEM the "expensive villa????? and telling my face you have nothing to offer me?????? why because I am filipino??? i felt discriminated by your behavior. What about your name being published? you're name is all over other people's review's then all of a sudden you have problem with it because i wrote about my bad experience????? i already said, i understood we are in a jungle, but maybe you should have another customer service training on how to talk to your customers. Maybe you are being prejudice towards me. I will make sure to escalate your behavior towards me to upper management. I already said I have no problem with you personally but professionally. ... but now you escalate it to something else. You are attacking me and harassing me by keep publishing my full name, my personal email and writing untrue responses. AGAIN, I PAID FOR MY ROOM ALONE. I AM REVIEWING ABOUT MY OWN EXPERIENCE. STOP INCORPORATING ME WITH OTHERS.
March 27, 2018|
AnswerShow all 3 answers
Response from CauayanIslandResort | Property representative |
Dear Melanie Lim, There was no intention to retaliate, if this is how you feel, my apologies. As mentioned, we try to rectify any mistakes we may have done and make our guests’ stay as comfortable as possible. We also do not... More
0
Votes
Mike B
March 11, 2018|
AnswerShow all 2 answers
Response from Valeri K | Reviewed this property |
Lunch or dinner are 500 to 800 php. For wine I don’t know because we are not drinking.
0
Votes
Room Tips
"skip the lagoon villa, stick to the beach front villa or the water villa"
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"Be sure to use the spa!"
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"Best View, Nice Beach Hotel Cottages"
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"I wouldn't go for the lagoon rooms beechfront is great - we stayed in the garden villas which were..."
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