the resort is beautiful, staff are great, service is 5 star and the activities are excellent. this place is highly recommended for couples and even for families with kids. you won't run out of things to do and places to explore. the food they provide at the resort is excellent as well. they serve a lot of fresh fish and seafood
An absolutely stunning place with the best staff which makes you feel absolutely perfect. Everything is taken care of and no worries are needed in this beautiful place. Starting from top comfort and views from the sea cottage rooms, unbelievable scenery in the island and around it (both above and below water) and the facilities, especially the dining and drinks area, are top notch. Experiences and activities were also good including bottom-fishing, scuba diving and also just regular island hopping. Would like to point out Bar-master Gammie and Magic Mike with the music and food which are the cherry on top which make it extra special and make you feel like your happiness is more important to them than to you and take of the needs you didn't know you had. Thank you for this special experience! P.s - regarding the price, it's worth every peso. Even though this is the most expensive place I have stayed at the Philippines, I think it's worth the money and more.…
Definitely one for the books. I highly recommend you get the beachfront villa as it is closer to the dining hall, and you have a much more convenient place to put your belongings if you plan to swim by the beach. The staff was amazing and very attentive to your needs. (Dave from the poolside bar & Kuya Benjie from tours definitely made my stay memorable and enjoyable) The view of the resort was spectacular. The best part of staying at any El Nido Resorts is the exclusivity to some of the tourist spots(such as the Big and Small Lagoon). Correct me if I'm wrong, but from what I've heard, there are time slots given exclusively to El Nido Resorts guests. That alone is what made my stay in Lagen worth it. Now for the downs. They need to renovate. The wood on the exterior was peeling. The door in our room needs replacement as it was showing its age. The food was mediocre compared to that of Miniloc's. Kinda disappointed knowing that we booked a travel bubble but it wasn't. Seems like they have eased restrictions. But the ups definitely outweighed the downs. Recommendations: A stronger wifi range instead of a pocket wifi. Serve tastier food--don't get me wrong, food didn't taste bad at all. But it was a far cry from what Miniloc served. That being said, my rating is a solid 8.5/10. This trip costed an arm and a leg but it was so worth it. My family and I would love to return the soonest if given the chance!…
Booked Lagen of El Nido Resorts for ease of planning as it offered airfare, full board meals and tours. However, the Reservation was the killer as response was very slow inspite of repeated emails, messenger, viber. They required RT-PCR even if the province is not requiring it anymore. So it was inconvenient and added cost to us esp when check in is March 31, and they said this requirement will be lifted in April ! There were a lot of forms to be filled in and documents. We were even asked to choose schedule of meals. It was so stressful that we wanted to cancel. All our requests were declined. When we got there, the hotel guides and staff were so accommodating and alert to meet our needs which made up for the lousy reservation. Our room is forest room but facing the pool and the sea. The room needs a table to put things as there are 3 of us. While the room looks clean, I find a lot of dust in the comfort room door. The reservation seems not align with the resort current practices as there was no stringent requirements, time of meals is not restricted even. There was no stretch of white sand in Lagen unlike in other cheaper resorts. The food is hit and miss, some food were too salty - soup, fish fillet, squid rubbery, crab was dry because apparently they cook/bake it in the oven, whereas it should be steamed. Dessert choices were few, just fruits, a small piece of cake or pudding. I had to pay for ice cream. For the happy hour, cocktail mixes are also not very tasty. Tours are standard - Big lagoon, small lagoon, kayaking, snorkling. What I love is the brief stay and lunch in Entalula beach where there is clear water, stretch of white sand. Snorkling here is very rewarding too. They didnt allow day trip to Miniloc due to travel bubble, but snorkling is Miniloc is the best with many fishes and corals. What made up is the attentiveness, hospitality of the staff and manager. Hopefully, they will improve on the aspects that fall short.…
First and foremost we would like to thank you from the bottom of our hearts on making our 3rd anniversary one memorable and wonderful experience, from the start of trip at the Asian Aerospace until the emotional farewell songs done by your staff on the island as we departed back to Manila was absolutely perfect. Peachy and I have travelled numerous times to various destinations in and out of the country, yet this one, really touched our hearts and was a very special one. Customer Service provided by your tour guides, dinning staff, reception and housekeeping were all exceptional, we would like to mention a couple people who really stood out… Benjie– who assisted us during all tours and did a great job on ensuring not just our safety, but making sure we were always enjoying every breath taking moment Palawan has to offer, Gammie from the bar, who always paid attention to us and provided us with refreshments, when we came back from the tours and assisted us anytime we were by the pool, and finally Jojo with his partner Tatay (we werent able to get his name) from dining, he made our private diner at Cove 2 a wonderful and unforgettable experience, he continued to assist us even at the Lagen restaurant and would always make sure we were well taken care of. Overall, we applaud and would definitely recommend El Nido Resorts to our friends and family, it is very rare that we experience a perfect vacation, a vacation that rekindles our love for one another and excites us to travel again during these tough time, with that, as a simple thank you, we have attached a picture that we took at your resort entitled “Lagen under the Stars” this is a version of the resort under the Milky Way which also happens in rare occasions, and it is printable up to 30”X40, and a representation of what your services have to offer, rare, exquisite and beauty all at the same time. (If it gets compressed please let us know and we would be happy to share on Google Drive) Again from the bottom of hearts, thank you!!! Yours Truly, Peachy and Fred.…
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