Charlie's El Nido

Charlie's El Nido

Km 279 National Highway Barangay Villa Libertad, El Nido, Palawan Island 5313 Philippines
Traveler (242)
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Room & Suite (43)
美味しかったハンバーガー
Dining (28)
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Fully refundable before Thu, Jun 6
Breakfast included
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₱7,246
₱4,882
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About

4.5
#12 of 50 hotels in El Nido
4.4 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Trendy
Business
Languages Spoken
English, Filipino
Property amenities
Secured parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Hiking
Free airport transportation
Spa
Wifi
Pool / beach towels
Outdoor pool
Yoga room
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Poolside bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Foot massage
Full body massage
Hand massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms

Location

Km 279 National Highway Barangay Villa Libertad, El Nido, Palawan Island 5313 Philippines
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 46 out of 100
46
El Nido Airport
Cesar Lim Rodriguez Airport
44.5 km
See all flights
160Reviews5Q+A45Room tips
Traveler rating
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Time of year
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Detailed Reviews
P Lopez wrote a review Jan 2020
3 contributions
5.0 of 5 bubbles
Had an absolutely fantastic time at Charlie’s El Nido. The hotel and it’s amenities far exceeded my expectations. It’s 5 minutes away from Lio airport and they offer free shuttle pickup and drop off. They offer free shuttle to the closest beach as well as to downtown area back and forth. Their complimentary breakfast buffet is top notch with about 6 hot food varieties, assorted breads and the egg station. We stayed in the superior deluxe room and it is huge and overlooks the pool. The bathroom is large with a glass shower equipped with luxurious shampoo conditioner body wash toothbrush shaving kit. They thought of everything. A special thanks to Ed and Kat for ensuring our stay was way beyond what we expected.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Road36795061495, General Manager at Charlie's El Nido
Responded Feb 7, 2020
Dear Ms. Precy, It is with great joy to hear from your recent stay at Charlie's El Nido. Thank you so much for this great review of Charlie's! We truly enjoyed being of service to you and your family. Indeed, our entire team is looking forward to your next visit again. With Warmest Regards, Ed Franco General Manager Charlie's El Nido
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Inna E wrote a review Mar 2021
Subic Bay Freeport Zone, Philippines1 contribution
5.0 of 5 bubbles
Despite being there during the pandemic, didn't feel uneasy at all since all the staff were wearing face masks, hand sanitizers were available everywhere, and social distancing was followed.

The hotel's location may be away from the town area but they do have shuttles that can take you there and Lio Beach. Even if you choose to stay in the hotel the whole time, it would still be an awesome vacation because of their very comfortable rooms, nice pool, and good food at the restaurant.

Just wanted to highlight that the best part of the trip was the great staff that accommodated us. From the reservation officer to the front desk, guest services, driver and even management.. They are the ones that will make me want to return in the future. Heartfelt service and always with a smile. Thank you!
Read more
Date of stay: March 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Can't go wrong with the Deluxe Room with Pool Access.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ed Franco , General Manager at Charlie's El Nido
Responded Apr 20, 2021
Dear innainns, Thank you very much for your 5-star review! I am glad to learn that you had an excellent stay and particularly appreciated the hospitality of our team members. Your kind words are most gratifying and have been shared with the whole team. This will certainly motivate them to keep up the good work. During this pandemic situation, we strive to still deliver our best services and ensure the safety and health protocols are in place. We are delighted to know that you enjoyed our room, amenities, and food offerings at Charlie’s Restaurant. We look forward to welcoming you back to Charlie’s El Nido. Stay safe!
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Carlos Sanchez wrote a review Jan 2021
Manila, Philippines15 contributions27 helpful votes
5.0 of 5 bubbles
Wonderful property - perfect marks for hospitality, customer service, and value for $$.

Many thanks to Sir Kenneth, Ms. Kat, and the rest of the staff for going above and beyond to make us feel at home at every turn. It is very clear that every single member of the hotel's staff has the mantra of 'delighting the customer' firmly in mind. The staff even surprised us with complimentary drinks and special decorations in our room on our last night and with a snack 'for the road' upon our checkout (which turned out to be a lifesaver given that our flight was delayed by 3 hours).

The hotel food was also delicious and reasonably priced - super convenient for takeout on our island hopping day trips.

We also appreciated the hotel's convenient location - super close to the airport (5 minutes) and about a 10 to 15 minute ride to El Nido Port (not far at all) for island hopping. The hotel also sports a complimentary shuttle service to El Nido Port, which we were very grateful to be able to take advantage of.

To boot, the hotel is in almost immaculate condition given that it's brand new. I hope that it will thrive and (rightfully) rise to be recognized as one of the top hotels in El Nido.

Maraming salamat to the Charlie's Team for their part in helping making our El Nido trip an unforgettable experience.
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Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ed Franco, General Manager at Charlie's El Nido
Responded Jan 30, 2021
Hello Mr. Sanchez, Warm Greetings from Palawan’s newest tropical getaway, Charlie’s El Nido! It is with great pride and joy to hear and read your generous feedback about your recent stay at Charlie’s El Nido. Our team strives for excellence in taking good care of our guests despite of the challenging travel and operational restrictions. Receiving positive comments from you, our valuable guest, do provide great inspiration for our team in delivering our distinct Charlie’s special touch in all aspects of our service. Thank you so much again from all of us. We look forward to your next visit at Charlie’s El Nido. Take care and be safe always. Warm Regards, Ed Franco GM, Charlies El Nido
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EJr Zara wrote a review Dec 2021
13 contributions6 helpful votes
5.0 of 5 bubbles
We stayed at Charlie's from December 20 to January 1, 2022 to celebrate Christmas, our 20th wedding anniversary, and the New Year. We are more than grateful to everyone in this hotel who made our stay memorable. The hotel might not be beachfront yet it gives you the kind of service where you are treated as family, with everything you need well-taken care of. Kat of the FO made sure we are able to visit other beaches and interesting places to eat in the area. The FO staff made sure we have shuttle service to and fro Lio Beach and the town. Thank you to JR and Mark for shutting us safely to and fro the hotel. The F&B staff led by Nina were very gracious; we enjoyed our casual talks with Irah, Pamela, Hurry, Jasiel, Margie, Venus and Jennifer while eating at the dining area which offers great food and drinks by the pool area. They arranged our private 20th wedding anniversary dinner at the rooftop and they made sure we had a good time celebrating this milestone. The housekeeping staff were very attentive to our room needs and makes sure our rooms are cleaned everyday. Our tour guide from Spider, Russell, together with Raf, Shoki, and Captain were the best tour guides making sure we get the best adventure out of the beach tours of El Nido. Charlie's Hotel has the warmth of the people of the Philippines and all of them in this hotel are definitely worth the stay. Our family highly recommends Charlie's El Nido. Thank you, Charlie's! See you all again soon!
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ed Franco, General Manager at Charlie's El Nido
Responded Jan 30, 2022
Dear Egzarajr, It is with great pleasure reading your wonderful comment about your recent stay at Charlie's El Nido! Our team indeed pulled all stops to ensure your stay at Charlie's become the most enjoyable part of your trip in the Philippines! We are glad to be of service to you and we look forward to having you back again at Charlie's El Nido, Palawan soon. Stay safe! Stay safe!
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Sidney P wrote a review Dec 2022
7 contributions
+1
5.0 of 5 bubbles
It was our first time in El Nido and we booked at Charlie's..
There are few things that are really remarkable in this hotel.
1. The service is not just your basic hotel/resort service, all of the staff are doing the extra mile. They are kind to recommend you to restaurants that they think is good. They have been very prompt aswell when we request for something. They also give you cookies whenever they fix your room. The service is personalized. Its not generic.
2. The location is also in the middle of El Nido, either you wanna go north to Nacpan or to the town, it would only take you minutes away. In travelling to El Nido, you will be needing a lot of tricycle ride, van or shuttle services which are being provided by the hotel at a cost except for the shuttle service that is free and with scheduled trips.
3. Cleanliness is superb, the white linens, white slip ons and ofcourse, they rooms and bathrooms are being sanitized with "lysol" you know its clean when they clean it with a brand. ;)
4. The Food and drinks!!!!!!!! You will get the best of Filipino food, their pork bagnet kare kare is good. They also serve breakfast, buffet style beside the pool. Its so inviting. One drink that i really like is the pineapple mint drink, its so refreshing.

Overall, we had a pleasant and memorable stay at the hotel. I dont usually write reviews but with the experience that we had, charlies hotel made our stay very memorable and very pleasant. Kodus to the staff and management.
I hope to be back soon!

Sid
Read more
Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Charlie's El Nido Management Team, Other at Charlie's El Nido
Responded Dec 22, 2022
Dear 191sidneyp, Thank you very much for your generous 5-star review! It is heartwarming to know that you have enjoyed our warm brand of service during your recent stay at Charlie’s El Nido. We truly appreciate that you took great efforts to sit down and write your wonderful feedback for the team. Charlie’s El Nido, indeed, is equally inspired by your valuable comments as we try to reassure our commitment for outstanding service, warm friendly smiles, and consistency in creating a memorable stay for our hotel guests. The rest of the team are looking forward to welcome you again soon. Have a healthy holidays ahead!
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Nina B wrote a review Apr 2020
Makati4 contributions3 helpful votes
5.0 of 5 bubbles
Location is in between Lio Airport and Lio Beach, 5-7 minute drive each way. Charlie's offers shuttle service around the island, which made it hassle free for guests. Amenities are complete, food and drinks (especially cocktails during Happy Hour) are good. This is not a beach front hotel, which is good if you don't like the noise and crowd.
Read more
Date of stay: February 2020
5.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ed Franco , General Manager at Charlie's El Nido
Responded Oct 18, 2020
Hi Ninab245, Our entire team would like to thank you for your recent stay at Palawan's newest tropical hideaway, Charlie's El Nido! We take pride, in our unique personalized service, in making all guests at Charlie's El Nido feel comfortable and blissfully satisfied. Please come see us again soon. Thank you! Ed Franco General Manager Charlie's El Nido
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Martin H wrote a review Apr 2022
Hong Kong, China914 contributions398 helpful votes
3.0 of 5 bubbles
I've wrestled with my rating for this property and at one stage was going to rate it as poor but, having thought about it, it was more my expectations which weren't being met. This appears to be one of the better hotels in the area if you want to stay on the mainland.

The owners and the GM are delightful and are clearly trying to position the property as a strong 4 star property. However, at this stage, they need to up their game in a few areas. As an example, they couldn't even get their own telephone number right on their confirmation to us so that when we called when no one met us at the airport as promised, we were stuck. I think the pandemic hasn't helped with forced closures and lack of training for their staff who, apart from the front office staff, don't anticipate guests' needs, be they poolside or in the restaurant. The breakfast is rather basic but the evening (and I assume lunchtime) meal is excellent and well worth stopping by for even if you're not staying here.

The hotel is not beachside and you need to take the hotel shuttle to the nearby (10 minutes away) beach. Similarly you need to take the bus or a trike into town which is about 20 minutes away.

The balcony doors on the pool facing rooms are poorly made and you can clearly hear other guests in the restaurant or pool at all hours of the day.

If this is intended to be a 3 star hotel, then its excellent. As a high end, 4 star property, then you might be disappointed in a few areas until management rectifies some of the shortcomings.

All of the above said, I'd be prepared to stay here again now that I know what I'm getting for my money.
Read more
Date of stay: April 2022
3.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ed Franco , General Manager at Charlie's El Nido
Responded Apr 20, 2022
Dear Martin H, Thank you very much for sharing your review with us. We are very much concerned on the comments and would like to sincerely apologize for the inconvenience. We offer no excuses for areas we fell short but rest assured that we will be addressing your concerns with the respective department heads for their immediate attention. We look forward to the opportunity of welcoming you back and providing you a better experience.
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Amanda C wrote a review Mar 2020
London, United Kingdom7 contributions13 helpful votes
5.0 of 5 bubbles
We had the best time on our first trip to the Philippines. The hotel was amazing, they arranged everything for us. The place was beautiful, the food was amazing, and the staff was helpful and friendly. The pools and dining area were really lovely and we enjoyed spending time out there.

It was very easy to get around with the shuttle service and the location was close to beautiful beaches and lots of local bars and restaurants.
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Date of stay: March 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ed Franco , General Manager at Charlie's El Nido
Responded Oct 18, 2020
Hi K6600PYamandac, Greetings from Charlie’s El Nido! It is with great pleasure reading your wonderful comment about your recent stay at Charlie's El Nido! Our team indeed pulled all stops to ensure your stay at Charlie's become the most enjoyable part of your trip in the Philippines! We are glad to be of service to you and we look forward to have you back again at Charlie's El Nido, Palawan soon. Thank you! Ed Franco General Manager Charlie's El Nido
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Quennielyn C wrote a review Nov 2021
Manila, Philippines7 contributions5 helpful votes
5.0 of 5 bubbles
There are lots of great hotels in El Nido. While Charlie's is not beachfront.. It is new, well maintained, and convenient because there is shuttle service.
Best of all.. As you would have seen other reviews... Is the top notch service that transcends the moment you make the booking (coordination from office), to arrival (welcome drink), trip planning (front desk/manager), Food preferences (Cafe), shuttle (driver, door man, security), Spa services, and room cleanliness (housekeeping - little touches like folded art towels and nighttime cookies). It is the consistency of such service level that is unparalleled and can only emanate from the culture within the management.

While many parts of ElNido are still not fully open, it warms the heart knowing you are in good hands here at Charlie's.
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Date of stay: November 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ed Franco, General Manager at Charlie's El Nido
Responded Jan 30, 2022
Dear Quennielync, Thank you for your wonderful review and we are so glad that you appreciate the service of our staff which speak a lot for us to continue our genuine hospitality. We look forward seeing you again and create more memories with us. Stay safe!
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chiliapple wrote a review Sep 2022
Singapore, Singapore18 contributions8 helpful votes
3.0 of 5 bubbles
The hotel is fairly new. The room itself was small, but clean and complete with toiletries, bathrobe, etc. The problem was we were assigned a room at the rear of the property, facing a concrete wall and right beside the hotel kitchen exhaust vent/chimney. It was very loud and running for most hours of the day and night. Needless to say, cooking smells also permeated the room.

We complained with the hotel manager but we were not offered a room transfer nor a complimentary upgrade to the other available rooms on the property. We were offered an alternate room but at DOUBLE the room rate we were paying. We decided we were going to endure one night since all the other hotels nearby had no vacancies.

We used the fitness gym that day. While the workout equipment was functional, the A/C was out of service -- the room was stuffy with no ventilation without airconditioning.

We also tried the spa. The massages we booked were both performed by skilled pros.

Breakfast was good. Prepared fresh and a fair amount of choices.

We cut our stay short, checked out the next day and transferred to Huni Lio Beach.

One star for the very friendly and helpful staff, one star for the spa, and one star for food and beverage.
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Date of stay: June 2022
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Charlie's El Nido Management Team, Other at Charlie's El Nido
Responded Sep 8, 2022
Dear Chiliapple, Thank you so much for choosing to stay with us and for taking the time and effort to recount your experience in TripAdvisor. Guest feedback such as yours has immeasurable value to us, as this allows us to look into areas that need improvements. We do apologize for any inconvenience caused to you during your stay in regard to the issues and concerns that you have mentioned. We shall be looking into these in our continuous efforts to improve our service. The rest of the team are looking forward to welcome you again with the better services in the future. Stay safe and Healthy!
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Answer from DrSchteek
Malmö, Sweden49 contributions3 helpful votes
Like 20 min with free shuttle bus
Holly R asked a question Oct 2023
9 contributions13 helpful votes
Is there a gym/fitness centre?
Answer from Reynold Kenneth
1 helpful vote
Yes there is a fitness center a gym open from 7:00am to 10:00pm
r00ki asked a question Feb 2022
Laguna Province, Philippines2 contributions
Hi, do you pickup your guest from Puerto Princesa airport during arrival?
Answer from JLRecio76
Philippines29 contributions28 helpful votes
Hello! The transfers from Puerto Princesa Airport to El Nido may be arranged with the hotel in El Nido or you may contact a local van operator. There are lots of van rentals in Puerto Princesa that you may get in touched with. Just search "Palawan Van Rentals" in facebook :) The land travel from Puerto Princesa to El Nido is about 5 to 6 hours. Better make sure that you get a comfortable van :)
Answer from EJr Zara
13 contributions6 helpful votes
You may contact Kenneth, their reservations officer based in Manila at +639776262524. He will gladly assist you with your planned schedule. I hope this helps.
Answer from Randy Green
1 contribution
It is a 5 minute shuttle or jog away, but absolutely beautiful.
Ed O wrote a tip May 10
Manila, Philippines4 contributions
3.0 of 5 bubbles
"Bring your own beach towels if you don’t want to pay P200/ea rent"
Read full review
Maz19524732 wrote a tip Mar 2024
Greater London, United Kingdom68 contributions54 helpful votes
5.0 of 5 bubbles
"It's about a 15 minute trike ride from El Nido town but very close to Lio beach which is one of the nicest ones there."
Read full review
xLozxScot wrote a tip Mar 2024
Dubai, United Arab Emirates216 contributions61 helpful votes
5.0 of 5 bubbles
"We got a tricycle to take us to the hotel initially. The bus service is fabulous!"
Read full review
colleendotb wrote a tip Mar 2024
Los Angeles, California7 contributions
5.0 of 5 bubbles
"Take advantage of their daily shuttle service!"
Read full review
CK wrote a tip Feb 2024
London, United Kingdom15 contributions2 helpful votes
5.0 of 5 bubbles
"Avoid booking basic rooms on ground floor."
Read full review
Not the right property for you?
There are more places to choose from in the El Nido area.
PRICE RANGE
₱4,947 - ₱7,334 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesMimaropaPalawan ProvincePalawan IslandEl Nido
NUMBER OF ROOMS
55
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CHARLIE'S EL NIDO - UPDATED 2024 Hotel Reviews & Price Comparison (Philippines) - Tripadvisor

Frequently Asked Questions about Charlie's El Nido
Which popular attractions are close to Charlie's El Nido?
Nearby attractions include Seatours Pala-wan travel and tours (0.4 km), Lio Beach (0.8 km), and Lio Tourism Estate (0.8 km).
What are some of the property amenities at Charlie's El Nido?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Charlie's El Nido?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Charlie's El Nido?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Charlie's El Nido?
Yes, secured parking is available to guests.
What are some restaurants close to Charlie's El Nido?
Conveniently located restaurants include Punta Playa Lio Restaurant, Dayō El Nido, and Kape Ni Manang.
Are there opportunities to exercise at Charlie's El Nido?
Yes, guests have access to a pool, a fitness centre, and a yoga room during their stay.
Does Charlie's El Nido have an airport shuttle?
Yes, Charlie's El Nido offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Charlie's El Nido have airport transportation?
Yes, Charlie's El Nido offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Charlie's El Nido?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Charlie's El Nido?
The staff speaks multiple languages, including English and Filipino.
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