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4.5
#20 of 58 hotels in Puerto Galera
Location
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AV SUITES Welcomes you.. We present you the latest construction and newly renovated AV SUITES in Aninuan, Puerto Galera. Previously know as "Amihan villa". The island has recently opens its doors on 12 March 2021. Part of Oriental Mindoro, dubbed as a “the Heart of Asia”, guests can embrace life with a curated selection of wellness, spectacular views and local offerings. This landmark location situated by the pristine beach of Aninuan, for live-work-play, in the comfort of the signature AV SUITES service. Discover more on our website. Accepting Bookings now! We welcome you to experience the pulse of Puerto Galera “the Heart of Asia” for your next travel.
Calapan North Road Brgy. Aninuan, Puerto Galera, Mindoro 5203 Philippines
AV Suites
20 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Our experience at AV Suites in Puerto Galera far exceeded our expectations. The spacious modern rooms and picture perfect property along with delicious food and speedy service made our stay exceptional. The tailored package tours allowed us to fully enjoy the destination with great value, thanks to the helpful and honest tour guide Elian and Roxanne. The biggest spotlight goes to Ryan and his outstanding team, Ryan were incredibly responsive and patient with all my demanding inquiries. Special thanks to Krizel, John, and another night shift lady for their exceptional care. The first morning until departure, Ryan dedicated his time to wait us for a warm welcome and great fruitful exchange as well as us his genuine farewell on behalf of his team upon our departure. We were really treated like we stayed in our home sweet home. We highly recommend staying here, more to discover on this amazing destination and therefore we shall return soonest possible.
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AV Suites Team, Agency / Consultant at AV Suites
Responded Apr 26, 2024
Thank you for taking the time to share your wonderful experience at AV Suites in Puerto Galera! We're delighted to hear that your stay far exceeded your expectations and that you enjoyed our spacious modern rooms, picturesque property, delicious food, and speedy service. We're thrilled that you found value in our tailored package tours and that Elian, Roxanne, and the rest of our tour guide team provided you with exceptional service and honest guidance. Hearing such high praise for Ryan and our outstanding team is heartwarming. We take great pride in providing responsive and patient service to all our guests, and we're glad that you felt so well taken care of during your stay. Your special mention of Krizel, John, and our night shift staff is also greatly appreciated. We're dedicated to ensuring that each guest feels welcomed and valued, and we're thrilled that you felt at home with us. Your kind words mean the world to us, and we can't wait to welcome you back soon for more amazing experiences in Puerto Galera!
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The staff were really great ! Especially Yass and Mark they were there when needed. A very comfortable place with really nice food we were never dispappointed, everything was so delicious! I really recommend this place.
A big thanks as well to the owner who welcomed us.
Asilo Justica and Asilo Junarra
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AV Suites Team, Agency / Consultant at AV Suites
Responded Oct 11, 2023
Hi Asilo JUstica and Asilo Junarra, Thank you for your kind words! We are so happy that you had a great experience and found our staff and food to be top-notch. We appreciate you recommending us! :) Thank you and See you again at AV suites! :)
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Our last stay was superb! 😌😊😍 The room is spacious ang clean. Loved the view of the nature, pool and ocean from our room ( 3D ) . The food is excellent and very authentic. The manger and staffs are very accommodating and willing to help which made our stay most memorable. Everything was so perfect, it's our home away from home. 😊❤ We will definitely come back again. Thank you AV Suites fam!
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Review collected in partnership with this hotel
Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sorana Villas, Agency / Consultant at AV Suites
Responded Sep 27, 2023
Dear Islata, Your kind words have truly brightened our day! It's wonderful to hear that you had an exceptional experience at AV Suites and appreciated our spacious rooms, stunning views, and authentic food. We're particularly pleased that our team made you feel at home - that's exactly the level of hospitality we strive for. Knowing that you consider us your home away from home is the highest compliment we could receive. We look forward to welcoming you back for another memorable stay. Best Regards, AV Suites Team
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AV suites is beautiful. Nice, clean and spacious accommodation. Pool was wonderful. Location is great, although you need to walk up 100 steps to get to the hotel. The staff were very friendly and hospitable.
Cons: The food was overpriced and not very good. When we requested for room cleaning, the staff “forgot”… but corrected their mistake by cleaning when we went out for dinner. Another complaint was having to pay 6k for two additional floor mattresses, even though it is included for free on the agoda hotel listing.
Overall, it was a good experience and I would stay here again (but will go outside to eat). It really is probably the most beautiful hotel and location that we saw anywhere around the white beach area.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled with friends
Room Tip:Getting up the many stairs to reach this hotel would be quite difficult for elderly or people...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AV SUITES, Agency / Consultant at AV Suites
Responded Jul 29, 2023
Hi Seaside54957976957, We apologize for the misunderstanding with our listing prices, our rates in all OTA's are based on 2 pax and every additional guest will have an additional charge, for your convenience, you can contact our reception for clarifications the next time you will visit us :) which we are very happy to answer your questions. We are also hexcited to inform you that soon, AV suites will have a separate restaurant, with more spacious dining area and spectacular view of the sea, windmill and the mountains. We wish to see you back in Puerto Galera and of course in AV suites.
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We booked through phone and we expected everything will be ok. Asked if they have parking and they said yes. Asked the direction going to the parking area. We passed through a wrong road since they didn't completely explained where the parking entrance is really located. Went up on a very steep uphill road and had trouble on the way up. Had a dangerous encounter and called them up for assistance but instead of helping us, they were more focused on asking if we have a booking rather than assisting us first. We are already panicking because our car was in a dangerous angle and could fall considering that its night time but instead of making ways to assist us, the Manager said that it is no longer their business and that its not in their vicinity. It was a matter of life and death but they couldn't care less. We ended asking other people to help us who never hesitated to assist us. Since they never assisted us, never answered our calls and online messages, we ended up cancelling our booking transfered somewhere else.
Negative zero recommended status for AV Suites. Very disappointed with the Management how they handled the situation. We could never recommend this place because of this.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from avsuites aninuan, Owner at AV Suites
Responded Feb 9, 2023
Dear DJIGP, 1. Greeting from AV Suites Team. 2. In order to put up a review, you need to have a reservations or at least stayed with us. In your case, you do not have both and we both know that very clearly. 3. You was just a passer-by who got into trouble by taking a wrong turn outside the property premises. To make matters worse, you called, shouted and yelled at out staff to ask for a help. We have informed you politely that we do not have any drivers to assist you and its out of our boundaries. 4. This matter has been brought up to the nearest barangay hall and all parties was present at the hall and settled the matter accordingly. 5. Our suggestion to you and your family is that you educate yourself with mannerisms of how to approach others for help instead of shouting and yelling at the staffs to assist you with your personal encounters. 6. Please do not mislead the public by saying that you have reservations and you ended up cancelling the booking. The company reserves the rights to protect ourselves from any baseless allegations. AV Suites Team
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A good place for leisure and vacation. The hotel is located on the mountain and faces the sea. The building is unique and has a distinctive appearance. The interior decoration style is also very good. The lobby is bright and comfortable. The room is fully equipped. The decoration style is simple and industrial. It is clean and tidy. It is the type I like. The service is of course very thoughtful. Of course, the premise is that you need to communicate in English. During the stay, I had a great breakfast and lunch. The surrounding environment is quiet, and rest and sleep at night are also guaranteed. It was late at night when I arrived on the first day. Fortunately, I checked in smoothly with the help of the staff, and checked in again on the second day. I was very comfortable staying here for the next two days. In short, I recommend friends who come to pg to consider choosing this hotel.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everyone is accommodating and by that i mean, every personnel go above and beyond in assisting you. The place is luxurious and given the amount you’ll pay, you surely will get a 5star hotel service. You may opt for this place in Puerto in case you wanted to enjoy viewdeck & cozy stay. Perfect for long stay
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Review collected in partnership with this hotel
Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AV Suites Team, Agency / Consultant at AV Suites
Responded Oct 24, 2023
Rytr Hi @marialourdesr753, That sounds absolutely wonderful! It's truly a delight when the personnel at an accommodation go above and beyond to assist you. It's great to hear that AV Suites offers luxurious amenities and a 5-star hotel service that matches the price you pay. The view deck and cozy stay in Puerto Galera make it even more appealing. Thank you for sharing these details! It seems like AV Suites in Puerto Galera offers the perfect combination of comfort, service, and beautiful surroundings that you deserve :)!.
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We stayed for 4 nights with our kids. Great place to be. A bit taff to get up the hill with plenty luggage. The food is great and the menu card not like most standard and repeating like many restos in the PG area. The chicken skewer with pilaf rice was outstanding. Very cool rooms with nicely done electrical work. Good Job from the elctrician there :-) Super infinity Pool with a great view to direction Luzon - Batangas side with Sunsets as its best. We bit far from PG and Sabang but for calm -seeker an ideal place.
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Date of stay: July 2022
Value
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AV SUITES, Agency / Consultant at AV Suites
Responded Jul 29, 2023
Hello @Scuba_Stevie78, Thank you for appreciating the beautiful view of the sea, mountains and sunset from our infinity pool, we have done the new access road going to AV suites for our guest convenience, and we are about to expand our pool lounge area and restaurant to accomodate more guest.You are very welcome to enjoy our place once again. :)
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It is best not to have any expectations regarding accommodations on Mindoro Island. There is no accommodation of such good quality. Moreover, despite the old condition of the accommodations in White Beach, the prices are very expensive. Meanwhile, AV Suites is a gem. Even if I stay somewhere else, I always stay here for the last two nights. Then, all the uncomfortable feelings will be sorted out. The food is great and both the bathroom beds are perfect. But the best thing is the view. Just sitting still can provide healing. Thank you for the great experience.
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Review collected in partnership with this hotel
Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic place to stay in. Wide view of the spectacular Sea and the Mountains. Neat rooms, amazing staffs, worth the price. Location is definitely a class, safe neighborhood, uphill setting. A few minutes walk to the private beach.
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Date of stay: April 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AV SUITES, Agency / Consultant at AV Suites
Responded Jul 29, 2023
Thanks @shaynaor for your wonderful review. :)
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