Due to pandemy i was assured that the room has been safely disinfectant prior to my arrival.the new menu of mie goreng jawa has become my new favourite. looking forward to the opening of new format resto in the hotel.
We had a really nice stay at RA. As we were self quarantined, room service was delivered for breakfast, lunch and dinner. As we are both vegan the cook made us delicious plantbased meals with a lot of variation. Also the rest of the service was wonderful. The location is allright, though near a big road which is quit loud if you are at the pool.
WORST EXPERIENCE ! Nothing’s went well! 1. Long wait when check in. We checked in at 2pm but we waited for 1 hour to get our room ready! 2. BAD internet connection. The wifi speed is so frustrating. We stayed in executive suite rooms at 7th floor and the wifi connection is very poor. Even for Telkomsel signal is just 1 bar here. 3. THE FRONT OFFICE NUMBER IS SO DIFFICULT TO BE REACHED! I’m requesting an additional towel and I have to tell them 3 TIMES WITH OVER THAN 5 ATTEMPT TO CALL! My friends decided to goes down to the receptionist for req additional towel but they still didn’t give FAST ACTION! This is so frustrating. 4. The electrical is totally disgusting. In the morning we are using stove and microwave but the electrical insufficient ! The electrical down for more than 3 times! You need to prepare higher voltage to avoid electrical down!! A VERY DISAPPOINTED SERVICE AND WOULDNT BE COMING BACK HERE EVEN THEY HAVE PROMOS!…
A Beautiful Hotel, start from my arrival, greeted happy birthday to me😍 by the friendliness of the hotel staff. Really had greatest time with the most loving friends here. Cozy place, great service, and what a beautiful pool. Covid protocol perfectly done, the room was very clean, and they sent me a beautiful noted happy birthday wowww made my heart more happier at that night. They have Rumangsa Coffee at the lobby floor, the coffee was really good and quite cheap, I love it. Thankyou very much Ra Simatupang what a happiest ever staycation. Thankyou so so much to Ibu Amanda and team for your nice and honest hospitality. I definitely recommend Ra Simatupang and will come back again soon💋
Great experience. The suite room (3 bedrooms) are amazing, service are quite nice and informative. The swimming pool is and photogenic, it also had sitting area beside pool. They also had kids pool and outdoor playground. Breakfast in room is average, we only had bento breakfast (american breakfast in bento box) the sausage was not really good. But overall fine.
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