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Grand Mercure Jakarta Harmoni

Traveler (585)
Room & Suite (505)
Dining (99)
About
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Bar/Lounge
Room Service
Free Parking
Spa
Fitness Center with Gym / Workout Room
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Business
Art Deco Style
HOTEL CLASS
Location
Full view
Reviews (1,307)
Filter reviews
834 results
Traveler rating
393
306
87
25
23
Traveler type
Time of year
LanguageEnglish
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393
306
87
25
23
Show reviews that mention
All reviews sky lounge nice hotel gajah mada plaza business suite many choices top floor housekeeping staff business trip restaurant staff room service superior room hotel is located front office mini bar indonesian food check in process meeting room
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1 - 5 of 834 reviews
Reviewed 3 days ago via mobile

The best hotel in Jakarta Harmoni , Grand Mercure Maha Cipta Jakarta Harmoni. The building itself well design . Corridor is luxurious . The room is spacious and service is correct. The only place to stay when you visit JakartaMore

Date of stay: January 2019
Thank Yosephyoseph
Response from H8535GM, General Manager at Grand Mercure Jakarta HarmoniResponded 2 days ago

Dear Mr Yosephyoseph, Greetings from Grand Mercure Jakarta Harmoni and thank you very much for sharing your feedback through TripAdvisor, We are all looking forward to welcome you back to the Grand Mercure Jakarta Harmoni, meanwhile my team and I wish you a relaxing week...More

Reviewed 2 weeks ago via mobile

Hotel premiums, spacious parking lots, friendly staff and a complete breakfast are just one lacking no pudding, spacious rooms and complete facilities, drinks using the le Minerale brand (its my favorite brand), complete facilities there is a hair dryer, on drawers also have al-quran and...More

Date of stay: December 2018
Thank awepe
Response from H8535GM, General Manager at Grand Mercure Jakarta HarmoniResponded 1 week ago

Dear Mr/ Mrs Awepe, Thank you for your review through TripAdvisor reader. Thank your for taking the time to comment and review our hotel. I am glad to see that you had a pleasant stay with us even if you experienced some minor glitches. It...More

Reviewed 2 weeks ago via mobile

Very excellent service from Nanda Ayu & Rizal, we have a great times at the sky lounge. Thank you for your service Nanda & Rizal.. Recommended hotel for traveling with family, we will definitely come again & stay here.More

Date of stay: December 2018
Thank dt067482
Response from H8535GM, General Manager at Grand Mercure Jakarta HarmoniResponded 2 weeks ago

Dear Mr/Mrs dt067482, Greetings from Grand Mercure Jakarta Harmoni and thank you very much for sharing your feedback through TripAdvisor, We are all looking forward to welcome you back to the Grand Mercure Jakarta Harmoni, meanwhile my team and I wish you a relaxing week...More

Reviewed 12 December 2018 via mobile

This hotel always have high occupancy rate because of it central location. Which also means there are many fast food restaurants around it. The gym is only open till 9pm which they can definitely improve on this. The air conditioning in the gym is quite...More

Date of stay: December 2018
Thank M1172OBjackh
Response from H8535GM, General Manager at Grand Mercure Jakarta HarmoniResponded 5 weeks ago

Dear Mr. M11720Bjackh, Greetings from Grand Mercure Jakarta Harmoni and thank you very much for sharing your feedback through TripAdvisor, I want to express my sincere apologies for your experience and thank you for bringing this to my attention. I hope that you will give...More

Reviewed 12 December 2018 via mobile

I am still staying here for the next 2 nights and just informed the front desk about the issue, hopefully can resolve for me asap. I am on business trip and cannot retrieve emails therefore affecting my work badly. Please help fix the stability of...More

Date of stay: December 2018
Thank Suwandi N
Response from H8535GM, General Manager at Grand Mercure Jakarta HarmoniResponded 5 weeks ago

Dear Mr Suwandi N, Greetings from Grand Mercure Jakarta Harmoni and thank you very much for sharing your feedback through TripAdvisor, I want to express my sincere apologies for your experience and thank you for bringing this to my attention. I hope that you will...More

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Questions & Answers
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Kh C
2 November 2016|
AnswerShow all 2 answers
Response from Go_Adrian | Reviewed this property |
Maybe you have to email to the hotel personally. Thanks!
1
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Room Tips
"for a better room, choose the suite room. You will enjoy the most happy and peaceful moments inside the room."
HenWir
5 Sep 2018
Read review
"My room on the 18th floor was quiet and very comfortable."
bill983
3 Sep 2018
Read review
""Higher floors have less A/C unit noise""
kenC2091
30 Aug 2018
Read review
"Rooms in the back of the hotel I believed are quieter than the front ones especially if you are given the..."
imeldatan60
28 Aug 2018
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PRICE RANGE
US$57 - US$88 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaGambir
NUMBER OF ROOMS
483
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