It's all about what you're expecting. I found the staff very friendly and helpful, and it's not their fault the hotel feels so tired and the management are cutting back. Breakfast is a bit sad, and the bathrooms need attention. You cannot call Le Grandeur grand, but it keeps you…
We stayed just one night. Wanted to spend this short time comfortably and booked the room on executive floor. It was big but very ugly, with dusty furniture, old fittings in bathroom. We even saw cockroach running around. And it was very stuffy. I hardly want to come back there.…
This is a good hotel , rooms are spacious breakfast choices are excellent however i think there are electronic problems as i had to go to reeption everyday to re-instate my cards for elevators functionning
We were given the 5th floor rooms. When we first entered, we were overwhelmed by the musky smell of the room. The air con wasn't working , the room was hot. We called the reception, they inform will be sending technician over to check, but the night passed without anyone coming…
The hotel is over 20 years old But very clean and very spacious. Staff is extra helpful. Breakfast is super with a variety of Indonesian and International food. Location excellent. Next door to shopping mall. Facilities excellent. Very good place for friends and families to stay
"Rooms at the front overlook a very noisy mosque: that might be a bonus for some people"
"do not book one ,there are much better available elsewhere"
"16 and 17 floor with Sudirman & Thamrin View"
"Stay on the executive floor."
"Rooms are on road side having good view."