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Keraton at The Plaza, a Luxury Collection Hotel (SPG by Marriott International)

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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The first Luxury Collection hotel in Jakarta that provide guests with enchanting experiences from the time of arrival until departure. Keraton at The Plaza, a Luxury Collection Hotel is located in the prime area of Thamrin, the heart of Jakarta business district. The hotel is connected to the most sophisticated shopping complex and encircled by high rise corporate buildings, embassies and governments. Our 138 lavish and spacious guest rooms, Keraton Lounge, infinity pool, 24 hour butler service and the Concierge program will enhance the picturesque of our heritage story telling. The luxury, modern & contemporary design of the entire hotel delivers an intimate & calm ambience and emphasizing on the impeccable service of consistency and personalized recognition towards every guest, Keraton at The Plaza stand out on its distinctive way in the market.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Laundry Service
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Luxury
Great View
HOTEL CLASS
Hotel links
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Hotel deals
Reviews (664)
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588 results
Traveler rating
434
106
24
12
12
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LanguageEnglish
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434
106
24
12
12
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All reviews plaza indonesia butler service floor to ceiling windows bengawan restaurant bose sound system favorite music connected directly luxurious experience junior suite indoor pool rain shower grand hyatt direct access late check rooms are huge the executive lounge in room dining
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1 - 5 of 588 reviews
Reviewed 2 weeks ago via mobile

This was my first time at the Keraton at the Plaza, but not the first in Jakarta. I plan to return to the Keraton whenever I return to Jakarta in the future. The hotel is clean, comfortable, spacious where you need it (the room) but...More

Thank IbrahimBabelli
Response from FaraA117, Director of Rooms at Keraton at The Plaza, a Luxury Collection Hotel (SPG by Marriott International)Responded 2 weeks ago

Dear IbrahimBabelli, Thank you for sharing excellent review on your experience stay at Keraton At The Plaza Hotel. i'm glad that you enjoyed your stay. Hearing such positive feedback really does mean a lot to me and all Keraton's Ambassadors. It is also our great...More

Reviewed 3 weeks ago via mobile

A five star great experience of spa. Thx for ms.Furry for the treatment. its a wonderful and five star service. The ambience and service, music, aroma its a recommended. I will surely come and bring my family along.More

Thank arief5754
Response from FaraA117, Director of Rooms at Keraton at The Plaza, a Luxury Collection Hotel (SPG by Marriott International)Responded 2 weeks ago

Dear arief5754, Thank you for sharing your thoughts of your visit at Keraton Spa, a Luxury Collection Hotel Jakarta. We are delighted to know that in most aspects you were satisfied with the service delivered by our ambassador, Ms.Furry and for sure we looking forward...More

Reviewed 3 weeks ago

The lobby and welcome staff hints at luxury. My room was quite large with high ceilings and huge windows. The layout is excellent, and the room provides for most, if not all, of a traveller's needs. However, what alarmed me was the smell in the...More

Thank manilasundiva
Response from FaraA117, Director of Rooms at Keraton at The Plaza, a Luxury Collection Hotel (SPG by Marriott International)Responded 2 weeks ago

Dear manilasundiva, Thank you for sharing your thoughts of your stay at Keraton at The Plaza, a Luxury Collection Hotel Jakarta. We are glad to hear that you have a great experience with us and we are delighted to know that you were satisfied with...More

Reviewed 3 weeks ago via mobile

I have traveled to many countries and many different caliber hotels, I joke around with my work people that, they have ruined all future experiences with other hotels going forward! This hotel stay has been the most amazing experience I have had, amazing staff and...More

Thank Alex S
Response from FaraA117, Director of Rooms at Keraton at The Plaza, a Luxury Collection Hotel (SPG by Marriott International)Responded 2 weeks ago

Dear Alex S, Thank you for sharing amazing review on your stay experience at Keraton at The Plaza to the TripAdvisors readers. It is really pleasing and motivating for us to receive such compliment from our valued guests and we are glad to know in...More

Reviewed 4 weeks ago

We organised a group event here during the past weekend. Our request for proposal was responded very quickly by Sheila. She's definitely one of the most helpful and responsive sales hotel manager! EXCELLENT service from beginning to end; quick follow ups and very responsive. The...More

Thank CewwQ
Response from FaraA117, Director of Rooms at Keraton at The Plaza, a Luxury Collection Hotel (SPG by Marriott International)Responded 3 weeks ago

Dear CewwQ, Thank you for sharing amazing review on your last group event experience at Keraton at The Plaza to the TripAdvisors readers. It is really pleasing and motivating for us to receive such compliment from our valued guests and we are glad to know...More

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Questions & Answers
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Destination622882
15 September 2018|
AnswerShow all 7 answers
Response from GhalebMurad | Reviewed this property |
All the rooms I stayed in do have one and I stayed there 3 times. Not sure if it was because of the upgrade or not.
1
Vote
Smile S
22 June 2017|
AnswerShow all 4 answers
Response from desly_halomoan | Property representative |
Dear Smile S, Thank you for your question. Yes our SPA also available in our guest room. Please feel free to contact us directly should you need further explanation and we will more than happy to assist. Best... More
0
Votes
MOZBOB
10 January 2017|
AnswerShow all 5 answers
Response from desly_halomoan | Property representative |
Dear MOZBOB, Thank you for your question. We only have indoor pool with a very unique design which available on level 7. Best regards, Desly Halomoan Rooms Manager
0
Votes
Room Tips
"City view junior suit rooms."
ArunT187
25 Sep 2018
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"Corner suites have better room layout."
Yew-Joo
2 Sep 2018
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"Ask for a higher floor + Corner room for nice views. The upgrade from the basic room to the junior suite is..."
DionysiusC3
27 Aug 2018
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"Ask for a room overlooking the Grand Hyatt. They are much more quiet."
ezmall
29 Jul 2018
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PRICE RANGE
US$170 - US$251 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakartaMenteng
NUMBER OF ROOMS
138
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