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Holiday Inn Express Hong Kong Mongkok, an IHG Hotel

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No.1 Dundas Street Mongkok, Hong Kong 00000 China
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Traveler (527)
Dining (55)
Room & Suite (54)

About

#140 of 799 hotels in Hong Kong
Location
Cleanliness
Service
Value
Holiday Inn Express Hong Kong Mongkok invites you to stay in comfort and convenience for your next visit to Hong Kong. Hotel is conveniently located at Mongkok and 32.4 km from Hongkong International Airport. We are close to attractions like Tung Choi Street (Ladies Market), Temple Street and Langham Place. Travel easily to other parts of the city with the nearby Mongkok MTR Station or readily available taxis in the neighbourhood. Hotel provides every guest with complimentary set breakfast each morning and free high speed wireless internet access. A Child under the age of 13 sharing a room with parents using existing bedding stays free, age 13 or above will require a rollaway bed. Rollaway Bed available at additional 330 HKD per night. Holiday Inn Express Hong Kong Mongkok is also equipped with automatic vending machines and other self-service facilities.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Breakfast available
Highchairs available
Taxi service
Conference facilities
Photo copier / fax In business center
24-hour security
Wifi
Complimentary Instant Coffee
Complimentary tea
Vending machine
BBQ facilities
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
319Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
473Reviews35Q+A49Room tips
Traveler rating
  • 117
  • 235
  • 88
  • 20
  • 13
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Lun L wrote a review Aug 2022
2 contributions
Before I entered the hotel I got told that we will get a price for long stay. So I intended to stay for at least a couple of months. Just after 1 month has passed, the price suddenly almost became double of what it was before. I can get a better room for the same price. Since that was last moment, I didn't had time to prepare myself to move to another hotel, they did not even ask me whether I wanted to extend my stay. Normally other hotels would contact me and ask whether I would like to extend my stay and if there is a raise in price, they would discuss that with me. It is also so ridiculous to almost double in price, because the expected maximum capacity might be reached. Again, I am here for long term staying, raising it for couple of thousands HKD might still be feasible for me, but almost doubling is just too much. I am not here for some short term stay... The hotel is nice and clean for the month i have been staying in. (I am still residing here). not much facilities though. But overall a nice hotel to stay in and nice housekeeping. The pricing for long term stay is just so bad and bad communicated.
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Date of stay: August 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brian S wrote a review Aug 2022
Singapore30 contributions49 helpful votes
5-Nights after completing 3-Nights in Quarantine after arrival back in HK. Check in was quite simple though with some mis-understandings. Room was a good size, clean, soft carpet, large window with a small sofa and TV with accessible HDMI socket to connect my laptop (pity the TV cannot be tilted towards the sofa). Bed was large, comfy and 2-each of hard and soft pillows. There was a large shower with good water pressure and a handy drying line. Only criticism would be noise insulation between rooms is a little weak but that equally could have been down to my neighbours. That said, I couldn't hear much from the street. Being on "Amber QR Code" I was not allowed to eat the included breakfast at the restaurant but the quys were really good enough to put into a box I took down so that I could eat back at my room. Super fast. Being in Mong Kok, getting around is easy, a short walk from Nathan Road and there's plenty choices for supermarket, take-away foods, and other services. Huge thank yous to Cara, Tansie and the friendly guys managing breakfasts.
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Faina N wrote a review Feb 2022
Winnipeg, Canada56 contributions21 helpful votes
As you can learn from my profile I mostly share positives feedback about the hotels I stayed at. This hotel left rather traumatizing impression for me. I had to cancel and refund my reservation before I even finished checked in. First, they never responded to my inquiry email I sent prior arrival. Upon check-in the receptionist and THE MANAGER seems never heard of speaking politely, she couldn't locate my booking (which I made directly), when found, she did not confirm room type/preferences, did not explained facilities, did not acknowledge me as a member. When I started asking about monthly rate for my possible extension (that was my email inquiry), the manager, who never mentioned his name (no name tags, they even signed my refund confirmation with "Best Regards, Front Desk") started explaining me options and prices in a very aggressive tone, addressing me as "lady" like I am some crazy lady from Mong Kok markets and not a guest with existing prepaid booking, he was rude, unprofessional, making childish remarks. And the worst when I asked if I could talk to someone who is not rude he said NO, because he was THE manager, he acted like he owned the place and I am invading his territory. By the way he was very quick and happy to process a refund for me. Clearly, he wanted me out of there ASAP. I had to ask for refund because I couldn't imagine myself staying in a place being treated this way. So I end up with no place to stay, with heavy luggage in my hands (I just moved out from my apartment), and hard feeling from being treated like a piece of garbage. So called manager said nothing when I left not even sorry. I did extend my complaints to IHG group already, but that kind of experience cannot be recovered. I used to trust the IHG brand and stayed in other Holiday Inns before and always had pleasant stays. I still have an impression this person happened to be there by a coincidence, otherwise what kind of manager let this happen to a guest? No, he even MADE this happen. Extremely unprofessional and unwelcoming, stay away from this place.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager Guest Services, 業者 at Holiday Inn Express Hong Kong Mongkok, an IHG Hotel
Responded 5 Feb 2022
Dear Faina N, First of all, thank you for taking your valuable time to share a review and we deeply regret to hear your disappointing experiences. We would like to apologize that the room rate options available and team member performance did not meet your expectations finally created inconvenience. The concerned departments were briefed on the related issues and have immediately focus our shortcoming for future improvements. Yours sincerely, Steven Chung Operations Manager Holiday Inn Express Hong Kong Mongkok
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Poey L wrote a review Aug 2020
1 contribution2 helpful votes
Early check in was arranged immediately even I did not mention in advance. It was very appreciated that staff offered late check out to me before I asked for it as I'm platinum member. Also, one of the staffs called Louria, she handled my check out. She noticed we have heavy luggages and keep all of it, she is helpful and polite😁
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Date of stay: August 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ulla P wrote a review Jan 2020
Kouvola, Finland241 contributions102 helpful votes
The hotel room is great with a comfortable bed, making the stay very nice. Staff in the reception is helpful and professional. But the absolute star is the male waiter in the breakfast room. He really manages the place efficiently and with a smile. The breakfast itself is a totally different matter; how can it be so poo?
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cmmf11 wrote a review Jan 2020
Sydney, Australia94 contributions108 helpful votes
The Holiday Inn Express Mongkok is located not far from Nathan Road in a vibrant, residential part on Kowloon. I visited Hong Kong during a time when protests had been occurring across the city but I saw no sign of demonstrations and felt quite safe all the time during my 4 night stay. My hotel must have had low occupancy as I saw very few people in reception or the breakfast room during my stay. This was very sad as Hong Kong is such a fantastic city to visit and it doesn't deserve to be deserted by international travellers. Hong Kong people have a bit of a reputation of being unfriendly but this was not the case at the Holiday Inn Express Mongkok.The reception staff were very friendly and accommodating, the housekeeping staff did a great job servicing my room and the staff in the breakfast room couldn't do enough to be helpful. My room was an ok size by Hong Kong standards. The bed was huge and very, very comfortable. The rooms decor is a lil' dated and could do with an update but was still clean and functional. I experienced no problems during my stay and Im sure if I had, it would have been attended to promptly. I would have no hesitation in staying here again. I only hope that next time the hotel is full and tourists are again swarming to this amazing city.
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Date of stay: December 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Japs Padua wrote a review Dec 2019
Bangkok, Thailand387 contributions149 helpful votes
rooms are quite large given you are in the center of mongkok. staff are nice and accommodating too. i love the Spire welcome amenity which gives me some additional snacks. the only downside is the breakfast which is plated compared to the usual buffet breakfast of HIExpress around the globe that i have tried. over-all it was a satisfying stay!
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Date of stay: December 2019
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Suzanne K wrote a review Nov 2019
Indian Beach, North Carolina17 contributions21 helpful votes
We stayed here one night while returning home. They promptly responded to my email inquiry outlining various transportation choices from the airport with approximate times and costs. When we got there the staff was very helpful with restaurant suggestions and setting up a taxi for the morning. We had an enjoyable meal at the Cantonese restaurant just across the street. The decor is typical and the room small but efficient. There was a window seat where you could sit and look at the city. The glass block in the shower was also a nice touch. The hotel was quiet and we got a great night’s sleep before the long flight home. Thanks!
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Grant wrote a review Oct 2019
Brisbane, Australia103 contributions74 helpful votes
Only stayed 1 night but was better than I thought it would be. The staff were friendly and welcoming and the room size for Hong Kong was good. Bathroom was clean as was the room. Breakfast was a bit cold and could of done with a second one as it was a set menu a bit small. Hence that’s the only reason for only giving 4 stars. Overall I would stay again as the location is handy to everything
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paresh M wrote a review Sep 2019
2 contributions2 helpful votes
Overall we had a good time. If I have to mention that must be improved is - breakfast. Though the staff is quite courteous, but as guests would like to have breakfast in the hotel itself, more options must be provided instead of 5-6 set combinations. Otherwise, cleanliness, housekeeping, location etc., everything is value for money.
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Date of stay: September 2019
Value
Rooms
Service
Room Tip: Quite Satisfying
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$88 - US$114 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Mong Kok
NUMBER OF ROOMS
147
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HOLIDAY INN EXPRESS HONG KONG MONGKOK, AN IHG HOTEL - UPDATED 2022 Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express Hong Kong Mongkok, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Hong Kong Mongkok, an IHG Hotel?
Nearby attractions include Langham Place (0.4 km), Yaumatei (0.3 km), and Yau Ma Tei Fruit Market (0.4 km).
What are some of the property amenities at Holiday Inn Express Hong Kong Mongkok, an IHG Hotel?
Some of the more popular amenities offered include free wifi, dry cleaning, and laundry service.
Which room amenities are available at Holiday Inn Express Hong Kong Mongkok, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Hong Kong Mongkok, an IHG Hotel?
Guests can enjoy breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Holiday Inn Express Hong Kong Mongkok, an IHG Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Holiday Inn Express Hong Kong Mongkok, an IHG Hotel?
Conveniently located restaurants include Beauty in The Pot, Nagasakayaki, and Tearapy.
Are any cleaning services offered at Holiday Inn Express Hong Kong Mongkok, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Holiday Inn Express Hong Kong Mongkok, an IHG Hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Holiday Inn Express Hong Kong Mongkok, an IHG Hotel?
Many travellers enjoy visiting Tai Kwun - Centre for Heritage and Arts (3.9 km), Sik Sik Yuen Wong Tai Sin Temple (4.1 km), and PMQ (3.8 km).
Does Holiday Inn Express Hong Kong Mongkok, an IHG Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Holiday Inn Express Hong Kong Mongkok, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.