I've been staying here for years. The level of phenomenal consistency, great service, and very reasonable prices have made this my absolute go-to hotel in the center of the city. I wouldn't go any place else.
I doubt there can be many people who have spent as long as I have in this hotel - easily over 1000 days over an 18 year period. Hard to know where to start, but I guess the consistently excellent service has to be top of the list. From concierge staff, where one of the team remembers me from my first visit, through to check in, restaurant, and room servicing, I can't remember a single weak link or negative experience in all this time. The rooms are well appointed, with excellent bathroom amenities. The linen and towels are always soft and clean. The bed mattress is of excellent quality ensuring a comfortable night's sleep. Notwithstanding sometimes raucous nightlife nearby, very good noise insulation ensures peace and quiet in the room. Storage space is capacious for the room size, chairs are comfortable, and the picture windows, especially on the mountain side of the hotel, bring in plenty of light. Servicing of the rooms by tireless staff is top quality. I enjoy the Western restaurant, a very suitable and convenient place to entertain friends and colleagues, and look forward to its newly revamped opening in mid September. The centrality of the hotel cannot be overestimated - so convenient, with Wanchai MTR a minute away and buses to everywhere! I have had the good fortune to stay in many of Hong Kong's top hotels over the years from Mandarin, to the old RItz Carlton, Hilton, Excelsior, Marco Polo Hong Kong and Intercontinental. Service here is right up there!…
In the heart of Hong Kong you’ll find the Gloucester Luk Klok hotel. In the neighbourhood you’ll find places to have a drink, diner and relax. The rooms are good, and the hospitality is great. A nice hotel to stay. I would come back if I’m staying in HK
Thank you for the manager of front office, Mr Alan Fung who provided greatest service. Also, the hotel was clean and F&B staff was polite. It was a surprise on how well the hotel is being maintained. Thank you once again.
Staycation at Gloucester Luk Kwok Hotel Wanchai Value for money to get a decent room with dining credit at the famous Canton Room Very convenient location with coffee shops, restaurants, grocery stores, and MTR station all within 5-minute walk
A good place to stay on NYE as Hotel is located at a quiet corner of the street but easily travel to Lan Kwai Fong even by tram, an inexpensive but rewarding transportation tool; sit on the upper deck and enjoy the night scenes around and alongside. Their renowned Chinese restaurant would definitely gave you surprise for lunch or dinner. Our rooms were neat and comfort, with high quality bathroom consumables. Last but not least, the packages offered were exceptional and reasonable.
Convenient location – near MTR station. Room was clean, comfortable and was not crowded. Prices were reasonable. The lighting was mild and easily controlled. The staffs were polite and helpful. We could admire little harbour view but choices in gym were inadequate.
Very nice hotel , good service , convenient location , nearby MTR, the staff Suki very helpful, comfortable and clean , price are reasonable, highly recommend, the bathroom with bathtub, very nice , enjoy to stay
Having the opportunity to see all the family members at Christmas under the current sets of restrictions to reduce the spread of COVID-19 virus was not an easy task at all in Hong Kong. However, I managed to celebrate a memorable Christmas Eve with all my family members at Gloucester Luk Kwok (GLK) Hotel. The HKSAR government announced an extension of social distancing measures until January 6, 2021 just before Christmas. In other words, the current rule about public gatherings (i.e. only two people are allowed to gather in public) and ban on dining services after 6pm remained unchanged during Christmas time and this obviously affected our Seasonal Cheer Staycation Package at GLK Hotel. What is more, the cupcake making class (which was included in our package) was cancelled due to the current social distancing measures. Special thanks should go to Mr. Ray Hon (from the Reservation Department) who suggested to offer us five Fresh Cream Cakes (1 pound each) or Black Forest Cakes (1 pound each) for the replacement of the cupcake making class. After taking the health and needs of our family members into consideration, Ray proposed to upgrade our our five superior rooms to premier rooms on the 25th floor instead of offering five cakes to us. We appreciated Ray’s care of us very much. The change in our room type obviously allowed all ten of us to enjoy room service for our 4-hour “Unique Japanese Cuisine” All-You-Can-Eat Christmas Dinner comfortably in five very spacious and specially decorated rooms. Needless to say, the food was really good but most importantly, I would like to extend my gratitude to the two staff members from Le Menu for their wonderful service provided to my family members throughout the evening. Not only did I need to reserve 5 rooms for my family members to enjoy themselves during Christmas, I had to reserve 5 tables for two for my family so that they could have dim sum on Christmas morning. Thanks to the staff at Canton Room for helping us to reserve 5 tables between 10am and 12noon even though the restaurant was fully booked on Christmas Day. The staff were really caring for the fact that their service to us was of the highest quality. The must-eat dishes include assorted dim sum platter, baked mini egg tarts, barbecue pork with liver, beef congee with preserved and salted eggs and fried rice noodles with scallops.…
A very good option if you are attending a conference in Wanchai. The Exhibition Center is less than ten minute walk and the Luk Kwok is right in the middle of Wanchai, with great restaurant and bar options. The gym is very basic though, with only a few cardio options, no weights. Breakfast is usually included and the buffet is really good, everything you want is available, even an omelette station.