Nice room, clean place. Very good location. Nice service, especially thank you for Edmond arrangement. Nice food also. Very great experience for celebrating the birthday. Have a wonderful and amazing staycation with new would millennium.
I would like to write a compliment letter to Margaret of Front Office and Sherman of Corporate Sales. The thoughtful gal - Margaret who escort me to the elevator and check me in - Margaret in particular most staff in hotel exceptionally friendly and effectively, professional, excellent hospitality, I can feel her smile even wear the mask. She provided us very detailed hotel information for my biz trip and of course it’s successfully ! Sherman, I wanted to take this opportunity to thank you for the services you provided hospitality. It's difficult finding an elite professional staff's who meets all of my goals, and you definitely met my expectations. They made New World Millennium Hong Kong Hotel be a real five star hotel and your company should proud of what you do and how hard you work everyday , Thank you so much Margaret and Sherman ! Ken Wong…
We visited New World Millennium Hotel last week for my friend’s birthday. We booked harbour view room and the view is amazing. The room is new and tidy and you can almost find everything you need in. We did not make any special request for my friend birthday. However, after we get into the room, we received a hand written birthday card and birthday cake from guest relations Janice and Dave. Thanks so much for their arrangement and we really surprised by their special gifts. We will definitely recommend this hotel to our friends and come back very soon.
Excellent service teams. Not only good service when check-in, Margaret arranged high floor and nice Harbour view room and also helped me to reserve a table for dinner buffet which I was not planned before. Turns out dinner buffet is the highlight of staycation. Room is clean and spacious but I need to bring along with my charger and my electronic device can’t connect to TV. Rooftop pool view is spectacular and staffs are nice. Housekeeping staffs are also helpful and nice.
As most Hongkongers were on the long-awaited travelling escape, my friend and I chose to stay in Hong Kong to support New World Millennium Hotel and contribute to the Hong Kong economy to some extent. Great Room Arrangement As always, Miss Kwong was such a valuable asset to the Hotel. She was so sweet to reserve the room for me in finite details that met all my requirements! Warm Welcome & Hassle-free Check-in Being a loyal customer and revisited after a while under the impact of Covid-19 pandemic, I received the warm welcome from Mr. Tse. Mr. Wong offered such great help to ensure hassle-free check-in and took extra steps to ensure that the room was in good order. Listen to Guests’ Input Top Management value guests’ input and suggestion. They will soon make my suggestion to fruition, which is a win-win situation and beneficial to the hotel and to the guests. Value-for-Money Staycation Package “Foodie-Retreat” was such a value-for-money staycation package. Scrumptious lunch buffet and breakfast buffet were included in staycation package. Extra Bonus “In-room Tea Set” quality was outstanding. The unlimited in-room movies together with the tea set were extra bonus to guests. Hotel Facilities I also saw some guests in the swimming pool and the gym, which catered for different preferences of guests. Besides, the staff were very polite and greeted guests with a smile although being covered by mask. During my stay in the Hotel, I saw some couples in their wedding gown having their photo shoot in the lobby staircase. That must be an auspicious day and the Hotel must be very popular for wedding banquets!…
Great location, easy to get in and out of the city. The room was clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. Thank you so much! Have also tried the dinner buffet in Cafe East. The seafood and sashimi is very fresh, teppanyaki and dessert is the highlight of the buffet! I have stayed at dozen of hotels in HK. This is on the top of the list of best stays ever.
It is my great pleasure to stay at New World Millennium again, I’m pleased with the front staffs and the services throughout my staying. Especially, want to give thanks to Lucas Yiu who handled my check in. He is very polite and helpful. Love staying at NWM.
During my staycation at New World Millennium Hong Kong Hotel. I was amazed by the quality of service provided to me during my check in procedure and my stay. The Cafe East dinner buffet was super delightful and was exceeding my expectations. I would like to give a sincere appreciation to the reception team (Margaret and Dave) and cafe east staff (Elaine): who made my stay so much more enjoyable.
It is really a great hotel experience for us and it is way beyond our expectation. Very good service, the staff are polite and friendly. They try to fulfill the client’s requirements as much as possible.
My husband and I stayed at the hotel from 5 to 6 Oct. The room, the guest services staff and the food & beverage were very nice. We enjoyed this staycation very much. Let me take this chance to thank all the hotel staff and also especially for the below hotel staff. Front desk : Avis was very polite, friendly and efficient to do the check in process for us. 15/F Residence Lounge & Bar : Grace was so nice to arrange a beautiful room for us. Grace and Ms Lam (part-timer) also provided friendly and hospitality manner to us at the residence lounge & bar which was highly appreciated. 15/F Reception Kathy was very polite and efficient to do the check out process for us. Swimming pool and 1/F Cafe East : all staff were very polite and friendly. Thank you again to all guests services staff, chef, housekeeping and turndown service staff.…