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No.9 Cheong Tat Road, Chek Lap Kok, Hong Kong International Airport, Hong Kong China
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About

#153 of 795 hotels in Hong Kong
Location
Cleanliness
Service
Value
Regal Airport Hotel Hong Kong has been recognized as the World's Best Airport Hotel by Business Traveller UK Magazine. Directly connected to the passenger terminal of Hong Kong International Airport and only a two-minute walk away, the Hotel is also in close proximity to the AsiaWorld-Expo convention centre. All 1,171 smoke-free guest rooms and suites have contemporary design and comfort is ensured by the double-glazed soundproof windows and comprehensive in-room amenities. Regal Airport Hotel Hong Kong also features world-class meeting facilities with 30 function rooms and one of the largest pillar-free grand ballrooms in a hotel equipped with a 9-meter width and 4-meter height HD LED wall. Additionally, the Hotel features a variety of authentic cuisine at its six restaurants and bars, and it has a complete range of recreational facilities including the award-winning OM Spa, state-of-the-art gym, an outdoor pool and an indoor heated swimming pool.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Patio
Children's playground
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Children's television networks
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Chinese, Finnish, Italian and 1 more

Location

61Somewhat walkable
Grade: 61 out of 100
33Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
6915Reviews196Q+A100Room tips
Traveler rating
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Most Recent
ORAKEY wrote a review Jan 2023
Markham, Canada50 contributions45 helpful votes
Old, outdated, and poorly maintained property. Like many other reviews, the ONLY scoring point for this hotel is the proximity to the airport. And they know about it and take it for granted!! If you must stay close to the airport, or need a layover but can carry your bags, go to Novotel or 2 other properties in the area, offering the same free shuttles and also close to the airport. At least they are newer properties. Too bad they didn't spend the last 3 covid years upgrading and renovating the hotel. I think this hotel gives a wrong impression about HK to visitors - so sad! Btw it cost HK$10/US$1.5 to print ONE sheet of paper 😡 . To highlight the "hold you by the balls" policy, it costs only HK$1 for a plastic bag in HK!
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: You can take the luggage trolley from the baggage claim belt all the way (yes! All the way) to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hong Kong Regal Airport Hotel, 總經理 at Regal Airport Hotel
Responded yesterday
Dear Guest, Greetings from the Regal Airport Hotel! Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to serve you better. We sincerely apologize for falling short of your expectations, especially with the room aging and maintenance. Please be informed that we renovate guest rooms on a continuous basis. We are sorry to hear that you were not satisfied with the copying charge, but this is a common practice in most hotels in Hong Kong and we charge market rates only. We thank you for your comments and suggestions as they are indeed beneficial in supporting our improvement efforts. Thank you again for your valuable comments and we hope to welcome you back to the Regal Airport Hotel soon. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
onabelle wrote a review Jan 2023
Edmonton, Canada18 contributions32 helpful votes
Outstanding service. Very clean and spacious rooms. Warm, accommodating staff. Walking distance to the airport so it is less of a hassle to move luggages especially if you were like us who stayed with a 4-month baby and a 5 year old. As a matter of fact, we were able to easily take all our 8 big luggages on the airport carts all the way to our room and we used the same cart on the way back to the airport when we checked out. All other attractions are an easy Uber/taxi/bus/train ride away. More especially, I would like to express my appreciation to your hotel lobby staff who were all very kind and went above and beyond to help us by providing us access to the lobby washrooms while waiting to be checked in and to a stable internet connection while we’re trying to rebook our flights. Being in HK for several times, we had not so pleasant experiences with other hotels but thankfully, this hotel’s service was a lot better than all of them.
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: Their family rooms are spacious, which is not so common in hotels in HK.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hong Kong Regal Airport Hotel, 總經理 at Regal Airport Hotel
Responded yesterday
Dear Guest, Thank you for choosing Regal Airport Hotel and taking your precious time to share your experience with us. We are delighted to know that our prime location provided you with superior convenience and our service are up to your expectations. We warmly welcome your kind words to our lobby staff. Thank you again for your valuable comments and we hope to welcome you back to the Regal Airport Hotel soon. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RJ wrote a review Jan 2023
Toronto, Canada2 contributions3 helpful votes
I had a 10 hour layover and needed a place to sleep and shower. A colleague recommended the Regal as I could walk there from the terminal thus making it the most convenient option. The check-in staff were efficient and friendly. The reception area was large and spacious; At 1.30am the best description would be shiny (I was so tired). I was on the 8th floor and as I walked from the elevators to the room, I felt uncomfortable. There was a light flickering in the hallway, the walls looked to be falling apart in some places with full on panels that were not installed properly. A sign on one of the doors said do no enter due to construction work and it was apparent the floor was under renovation so I’m not certain why I was put on that floor. The room itself was fine. Clean. It had an 80/90’s vibe. There were absolutely no usb outlets anywhere which in this day and age is odd but totally tracks for the style of room. The blue solution in the toilet was off putting. I did not sleep well because I was a little worried about missing my flight but also because I was worried there might be some type of construction noise or mishap (there wasn’t). I really did appreciate being able to have a shower in the morning tho. That was the highlight. So all in all, it gets the job done. Convenience is great and the staff were great. I would want to be on a floor that wasn’t under construction and I’d recommend charging up devices elsewhere.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hong Kong Regal Airport Hotel, 總經理 at Regal Airport Hotel
Responded yesterday
Dear Guest, Thank you for choosing Regal Airport Hotel and taking your precious time to share your experience with us. We are delighted to know that our prime location provided you great convenience, clean and spacious rooms and that the service of our staff has lived up to your expectations. We apologize for the inconvenience caused by flickering lights and improper installation of some panels in the corridors. We also noticed some outdated rooms with no USB outlets. Please note that most of our guest rooms are equipped with USB outlets following renovations, but some are still planning for renovations and upgrades. We have forwarded your comments to the relevant departments. Your opinion will be one of our most important considerations. Rest assured that we will improve the areas you highlighted as we go. We look forward to another opportunity to welcoming you back to Regal Airport Hotel soon. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TommyTong2023 wrote a review Jan 2023
Macau, China1 contribution
This was my first time stay at Regal airport hotel. I’m quite surprised the guest stuff wasn’t enough what my booked for 3 persons. And I need called 3 times to operate dept and front desk and waiting over 30 mins. Furthermore, inside the room so many things was broken like USB charge and electric plug slots. I think if not the position of hotel nearby the airport, I won’t choice the second night to stay !!! In addition, your business centre was closed during the pandemic period, that was the others surprised me. Due to I need print my PRC test result and eventually I need send to your hotel email and disclosed my private date !!!
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Review collected in partnership with RegalHotel.com
Date of stay: January 2023
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hong Kong Regal Airport Hotel, 總經理 at Regal Airport Hotel
Responded yesterday
Dear Guest, Thank you for writing to us and sharing your feedback. Your comments are indeed valuable to us as we continually strive to improve our service and product. We sincerely apologize for not meeting your expectations in terms of room facilities and service standards. Please note that most of our guest rooms are equipped with additional electric plug slots and USB outlets on or at the end of the desk. We apologize if the one you stayed in is not available. We have taken note of your comments about the lack of room amenities. We assure you that we will work harder to make necessary improvements. As the Hong Kong government relaxes its policies on Covid 19, more hotel facilities including business centers will resume normal services soon. We sympathize and understand your frustration at having your personal information disclosed while printing. Thanks for bringing the issue you're experiencing to our attention. We hope you will be giving us another chance and returning to our hotel in the future. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mzzazn wrote a review Jan 2023
Beijing, China146 contributions44 helpful votes
This is my second time staying here throughout the years. It’s a convenient location, and easy to get to if you’re traveling again the next day through the international airport. Service is great. When I said the room is too cold and the temperature could not be controlled the thermostat, they provided a heater right away. The service is excellent and attentive.
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Date of stay: January 2023Trip type: Traveled solo
Room Tip: Drop off your card in a box for express check out
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hong Kong Regal Airport Hotel, 總經理 at Regal Airport Hotel
Responded yesterday
Dear Guest, Thank you for choosing Regal Airport Hotel and taking your precious time to share your experience with us. We are delighted to know that our prime location provided you with superior convenience and our service are up to your expectations. It is disappointing that your stay fell below your expectations in terms of air-conditioning and for which we apologize. Thank you very much and we look forward to having you back at the Regal Airport Hotel. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joseph1118 wrote a review Jan 2023
Hong Kong, China1 contribution
Except the convenience of the location , this hotel is the worst four star hotel ever stayed . Staffs are arrogant and careless. Room had weird smell mind you I booked the deluxe runway view room . Facility is so old and room is freezing cold during the night , no Aircon . Food in red rouge (can't remember the exact name ) is the worst yumcha ever had in my entire life. So I wouldn't mind to go to Marriot next time even means has to get a taxi. Just a miserable two nights stay !!!
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Review collected in partnership with RegalHotel.com
Date of stay: December 2022
Value
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Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hong Kong Regal Airport Hotel, 總經理 at Regal Airport Hotel
Responded yesterday
Dear Guest, Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to serve you better. We sincerely apologize for falling short of your expectations in some service areas. We have brought your comments to the attention of the heads of relevant departments, particularly with regards to improving the room conditions and service standards. Rest assured that we have placed greater priority on the points you have raised and will continue to train and develop our associates to ensure our guests enjoy their stay. We will be honored to have you back in our hotel on your next visit. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aloha808bc wrote a review Dec 2022
Hong Kong, China1 contribution
Easy check in and out, great location of course! Been here 4-5 times prior to Covid and I understand that business changes and the shuttle service to other regal hotels are not in service now…, Now that I’m in Hong Kong regal I wished I stayed at your hotel! See you on my way out in a couple weeks!
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Review collected in partnership with RegalHotel.com
Date of stay: December 2022
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hong Kong Regal Airport Hotel, 總經理 at Regal Airport Hotel
Responded 21 Dec 2022
Dear Guest, Thank you for choosing Regal Airport Hotel and taking your precious time to share your experience with us. We are delighted to know that our great location provides you with superior convenience and thank you for your loyalty to our hotel. We are pleased to inform you that the shuttle bus service between the hotel and Tung Chung has resumed, while the other Regal shuttle bus services will be available when hotel business really resumes. Thank you very much and we look forward to having you back at the Regal Airport Hotel. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adeepr wrote a review Nov 2022
Brisbane, Australia11 contributions25 helpful votes
We stayed here many times, mainly after arrival and before departure. Can't beat the location. This time we were not expecting the usual standard as covid hits hard on the hospitality industry. Here only the bar and a Chinese restaurant were in operation and the provision in the room was extremely limited. However, we did enjoy our 1 night stay before flying home. The room was very clean and we had the best sleep in our two weeks visit in Hong Kong. The Chinese restaurant is another pleasant surprise, the food is so good, we definitely will go back again.
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Review collected in partnership with RegalHotel.com
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hong Kong Regal Airport Hotel, 總經理 at Regal Airport Hotel
Responded 21 Dec 2022
Dear Guest, Thank you for choosing Regal Airport Hotel and taking your precious time to share your experience with us. We are delighted to know that our prime location provided you with superior convenience and our service are up to your expectations. Your kind understanding and continued support to our hotel during this critical period is much appreciated. Your positive feedback will encourage us to go further. Thank you again for your valuable comments and look forward to having you back at the Regal Airport Hotel. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hberthelsen wrote a review Nov 2022
9 contributions2 helpful votes
The Hotel does its purpose - transit hotel for one night - under the present conditions of Covid there are no service such as restaurant or other facilities available - The Check-In and Check-Out was carried out by friendly staff members.
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Review collected in partnership with RegalHotel.com
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hong Kong Regal Airport Hotel, 總經理 at Regal Airport Hotel
Responded 21 Dec 2022
Dear Guest, Thank you so much for sharing your review of your stay with us. We warmly welcome your kind comments about our friendly employees. We are pleased to inform you that over 50% of the hotel's restaurants are already open, with more planned for January 2023. Thank you again for your valuable comments and look forward to having you back at the Regal Airport Hotel. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Storyteller311474 wrote a review Nov 2022
Fremont, California1 contribution
We usually love to stay in this hotel because of it's convenience but after this stay we all vote not to stay in this hotel anymore. This hotel need remodel and change all their furnitures, the linens were old with holes, the bathroom need to update also! It doesn’t worth for what we paid!
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Review collected in partnership with RegalHotel.com
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Hong Kong Regal Airport Hotel, 總經理 at Regal Airport Hotel
Responded 21 Dec 2022
Dear Guest, Greetings from Regal Airport Hotel. Thank you for taking the time to share with us your experience during your recent stay. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. We have taken your comments about the outdated room facilities and old linens seriously. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. We do hope to have the opportunity to welcome you back for a more delightful experience. With warm regards from the Asia's Most Exciting City! Yours sincerely John A Girard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$112 - US$146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
regal airport hong kong, hotel regal airport
LOCATION
ChinaHong KongIslands District / Tung Chung / New Territories
NUMBER OF ROOMS
1171
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REGAL AIRPORT HOTEL - UPDATED 2023 Reviews & Price Comparison (Hong Kong, China) - Tripadvisor

Frequently Asked Questions about Regal Airport Hotel
Which popular attractions are close to Regal Airport Hotel?
Nearby attractions include HKIA No.1 Passenger Terminal Building Shopping Area (0.4 km) and Tea WG Boutique at Hong Kong International Airport (0.4 km).
What are some of the property amenities at Regal Airport Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Regal Airport Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Regal Airport Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Regal Airport Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Regal Airport Hotel?
Conveniently located restaurants include Crystal Jade La Mian Xiao Long Bao (AP), Ho Hung Kee (Hong Kong International Airport), and TamJai SamGor Mixian (Terminal 2).
Are there opportunities to exercise at Regal Airport Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Regal Airport Hotel have an airport shuttle?
Yes, Regal Airport Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Regal Airport Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Regal Airport Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Regal Airport Hotel?
The staff speaks multiple languages, including English, Italian, Chinese, Korean, and Finnish.