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No.1 Cheong Lok Street, Jordan Kowloon, Hong Kong China
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$84
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Free cancellation until 10/06/22
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Traveler (1039)
360
Panoramas (16)
Room & Suite (619)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 24/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Madera Hong Kong
Updated 24/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#60 of 802 hotels in Hong Kong
Location
Cleanliness
Service
Value
Hotel Madera Hong Kong is in The Michelin Guide 2021 Madera Group has been assessed and certified as meeting the requirements of SGS Hygiene Control Management Systems Standard The Hong Kong’s First Hospitality Group to adopt Raze Nano-Photocatalyst Technology 木的地酒店榮登2021年米芝蓮指南(香港, 澳門)酒店精選Madera Group已通過SGS衛生控制管理系統認證為香港首個酒店管理集團採用 Raze木的地酒店榮登2021年米其林指南(香港, 澳门)酒店精选Madera Group已通过SGS卫生控制管理系统认证 为香港首个酒店管理集团采用Raze Hotel Madera Hollywood Madera Group has been assessed and certified as meeting the requirements of SGS Hygiene Control Management Systems Standard The Hong Kong’s First Hospitality Group to adopt Raze Nano-Photocatalyst Technology
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Property amenities
Free High Speed Internet (WiFi)
Coffee shop
Meeting rooms
Rooftop terrace
24-hour security
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Restaurant
Rooftop bar
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
First aid kit
Express check-in / check-out
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Electric kettle
Flatscreen TV
Walk-in shower
Bathrobes
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
260Restaurantswithin 0.5 km
18Attractionswithin 0.5 km
1374Reviews35Q+A100Room tips
Traveler rating
  • 859
  • 389
  • 74
  • 23
  • 29
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
CHWong0816 wrote a review 23 Sep
Hong Kong, China1 contribution
This is my first time stay in Hotel Madeira HK near by Jordon. I use to be stay in other hotel, however those hotel under DQH quarantine operation. So I contacted Ms Crystal Chan , she use to take care my stay in other hotel. She recommended I stay in this hotel and take care of my stay. Is more than I expected, quick check in by Eugene. He provide excellent service and great check in experience. Introduce the hotel facilities and operation hours. Also he recommended hotel bar at the top floor , unfortunately I don’t have time to visit. Furthermore, the rooms is clean, tidy and comfortable. I’m look forward to visit once again in the future. Thank you for the hospitality.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Thomas G. wrote a review Dec 2020
6 contributions4 helpful votes
Hotel's Favorite
Very lovely stay with my wifey on her birthday in November. We were warmly welcomed once stepping into the hotel. Staff was so helpful and accommodating upon arranging a room for us. We received a bottle of red wine as a birthday gift from the hotel. Overall, we had a wonderful time here.
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Date of stay: November 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Nadia Ng, Guest Services / Front Office at Hotel Madera Hong Kong
Responded 10 Dec 2020
Dear Thomas G, Thank you for you kindness and support, and gave us such a nice review at TripAdvisor platform. I am glad that you and your wife had an exquisite stay with us. Please do not hesitate to let us know when you are planning your next visit with us. We look forward to welcoming you backon many more occasions. Sincerely, Nadia Ng Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tintin wrote a review Jul 2022
Hong Kong, China2 contributions
I really appreciate the hospitality when staying at Madera, This was the second time I stayed here and sure will be back stay here again. Thanks to the team whom had made our stay here really memorable, especially Mr Joe whom had made such a good arrangement for my birthday.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wong Fiona, 顧客服務/櫃檯辦公室 at Hotel Madera Hong Kong
Responded 1 Aug 2022
Dear FarAway20907584614, Thank you for taking your precious time to post a review of an excellent stay at Madera Hong Kong Hotel. It is absolutely my pleasure to learn how wonderful your stay was and you have an enjoyable experience. Providing a unique and high level of hospitality has always been our mission and your kind compliments directed to Sr. Guest Service Manager - Joe are great morale boosters and very much appreciated and I will definitely congratulate him personally on their outstanding performance on your behalf. It is the greatest motivation for them to do even better in the future. It was our pleasure having you as our guest, and we look forward to welcoming you back next time! Yours sincerely, Fiona Wong Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ho Lun M wrote a review Jun 2022
1 contribution
Elaine assisted with check in and she is very helpful and nice. She explained everything to me and my girlfriend very detailedly and patiently. The room is large and clean. The stay was enjoyable. Will definitely visit again
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wong Fiona, 顧客服務/櫃檯辦公室 at Hotel Madera Hong Kong
Responded 28 Jun 2022
Dear Ho Lun M, Thank you for taking your precious time to post a review of an excellent stay at Madera Hong Kong Hotel. It is absolutely my pleasure to learn how wonderful your stay was and you have an enjoyable experience. Providing a unique and high level of hospitality has always been our mission and your kind compliments directed to Guest Service Supervisor - Elaine is a great morale booster and very much appreciated, I will definitely congratulate her personally on their outstanding performance on your behalf. It is the greatest motivation for them to do even better in the future. Yours sincerely, Fiona Wong Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kittymamama wrote a review Jun 2022
1 contribution
Very good hotel with nice bathtub, the room is gorgeous. The staff was friendly too, especially a front office staff named Crystal, she greeted me with warm smile. She provided speedy service and catered to all my needs. Look forward to next stay!
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wong Fiona, 顧客服務/櫃檯辦公室 at Hotel Madera Hong Kong
Responded 28 Jun 2022
Dear Kittymamama, Thank you for taking your precious time to post a review of an excellent stay at Madera Hong Kong Hotel. It is absolutely my pleasure to learn how wonderful your stay was and you have an enjoyable experience. Providing a unique and high level of hospitality has always been our mission and your kind compliments directed to Guest Service Supervisor - Crystal is a great morale booster and very much appreciated, I will definitely congratulate her personally on their outstanding performance on your behalf. It is the greatest motivation for them to do even better in the future. Yours sincerely, Fiona Wong Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Siu wrote a review May 2022
Hong Kong, China2 contributions
The process of check in and check out is fast and smooth! Reception Crystal is nice and friendly. She helps us to upgrade our room to higher floor. Price are cheap and room with jacuzzi!! Highly appreciated!
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wong Fiona, 顧客服務/櫃檯辦公室 at Hotel Madera Hong Kong
Responded 1 Jun 2022
Dear Siuuuu234, Thank you for taking your precious time to post a review of an excellent stay at Madera Hong Kong Hotel. It is absolutely my pleasure to learn that how wonderful your stay was and you have an enjoyable experience. Providing a unique and high level of hospitality has always been our mission and your kind compliments directed to Guest Service Supervisor - Crystal are great morale boosters and very much appreciated and I will definitely congratulating them personally on their outstanding performance on your behalf. It is the greatest motivation for them to do even better in the future. Yours sincerely, Fiona Wong Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew Tang wrote a review Apr 2022
Hong Kong, China5 contributions
+1
Front desk Ms Fiona really professional. She was solve out all my request and question! She was upgraded my room in 23/f for bday when she saw my buddy ID card. The room is clean with full Nathan Road view. Also the restroom installed Jacuzzi bathtub!!!!! it’s amazing, since it’s even 5-star hotel will not provide this equipment in Hong Kong!
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wong Fiona, 顧客服務/櫃檯辦公室 at Hotel Madera Hong Kong
Responded 29 Apr 2022
Dear Mr. Tang, Thank you for taking your precious time to post a review of an excellent stay at Madera Hong Kong Hotel. It is absolutely my pleasure to learn that how wonderful your stay was and you have an enjoyable experience. Providing a unique and high level of hospitality has always been our mission and your kind compliments directed to Front Office Team are great morale boosters and very much appreciated and I will definitely congratulating them personally on their outstanding performance on your behalf. It is the greatest motivation for them to do even better in the future. Yours sincerely, Fiona Wong Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JasonS wrote a review Apr 2022
6 contributions
今次係第二次嚟木的地 特別多謝Crystal&Eugene喺check-in嗰陣幫我upgrade咗客房 呢到嘅職員全部好nice好有禮貌 check-in手續好快 因為疫情關係 check in嗰陣仲會有口罩送埋! 間房好靚 又大 仲望到個好靚嘅城市景! 整體嚟講 間房好舒服 都乾淨企理 唔會話污糟邋遢唔衛生 呢到交通都方便 喺佐敦地鐵站行5分鐘就到 以呢個價錢嚟講實在係好抵 再一次多謝Crystal & Eugene!
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wong Fiona, 顧客服務/櫃檯辦公室 at Hotel Madera Hong Kong
Responded 26 Apr 2022
親愛的Jasonswh, 感謝您入住木的地酒店並用上寶貴的時間分享您的體驗。我們很高興得知您對我們的客房及服務感到滿意。 我們的設計、傢俱、寢床用品以至所有客房設備均以最細心的篩選,達至最精確的標準。我們亦非常高興您對我們員工提供的熱切招待感到難忘。我們將努力不懈地確保我們的服務質素達到您一切所想所需,甚至超越您的期望。您對客戶服務經理- Eugene及客戶服務督導 - Crystal的稱讚是極大的鼓舞,我們將繼續努力,為每個客人打造難忙時刻。 期待未來可再次為您服務,並熱烈歡迎您的光臨。 敬祝 安康 黃樂欣 前堂部經理
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wilfred C wrote a review Mar 2022
Hong Kong, China1 contribution
The room was big and nice for this price range. Front desk staff was very friendly and helpful, they have explained hotel policy very detail and clearly for every guest, especially Eugene. Also he had answered the call very quickly even after mid night and provided a very efficient service for sending amenities. I definitely will come back and recommend to my friends for my future stay!
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Date of stay: March 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wong Fiona, 顧客服務/櫃檯辦公室 at Hotel Madera Hong Kong
Responded 4 Apr 2022
Dear Wilfred42783, Thank you for taking your precious time to post a review of an excellent stay at Madera Hong Kong Hotel. It is absolutely my pleasure to learn that how wonderful your stay was and you have an enjoyable experience. Providing a unique and high level of hospitality has always been our mission and your kind compliments directed to Guest Service Manager - Eugene are great morale boosters and very much appreciated and I will definitely congratulating him personally on his outstanding performance on your behalf. It is the greatest motivation for him to do even better in the future. Yours sincerely, Fiona Wong Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Evelyn C wrote a review Mar 2022
2 contributions
Booked here for a short stay with my boyfriend because of its location. Room is of a moderate size for which is not big but it’s fine as it is really a good deal. However staff was not welcoming and showed as a black face upon check in. It also took a long time for them to arrange me with a room. Hope there will be training for the front line staff so that service standard can be improved.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Wong Fiona, 顧客服務/櫃檯辦公室 at Hotel Madera Hong Kong
Responded 28 Mar 2022
Dear j4549nCevelync, Thank you for taking your time to share your feedback and experience. We are most concerned to hear that your recent stay with us did not live up to your expectation. Please be reassured we will spare no efforts in enhancing guest satisfaction, and we will certainly review your opinions thoroughly for continuous improvement. I would appreciate it if you would kindly contact me directly prior to your next visit at fionwong@maderagroup.com so that we can address your concerns in person and ensure that you have everything needed. We sincerely hope to welcome you back and offer you the most pleasant experience next time you are in town. Yours sincerely, Fiona Wong Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$93 - US$128 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongKowloon / Yau Tsim Mong District / Jordan / Yau Ma Tei
NUMBER OF ROOMS
88
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Frequently Asked Questions about Hotel Madera Hong Kong
Which popular attractions are close to Hotel Madera Hong Kong?
Nearby attractions include Hong Kong Manhattan Tailor (0.4 km), Tin Hau Temple (0.4 km), and Tin Hau Temple (Yau Ma Tei) (0.4 km).
What are some of the property amenities at Hotel Madera Hong Kong?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Madera Hong Kong?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Madera Hong Kong?
Guests can enjoy a rooftop bar, an on-site restaurant, and breakfast during their stay.
What are some restaurants close to Hotel Madera Hong Kong?
Conveniently located restaurants include KEBABEER, Mamaday Studio, and Manakamana Nepali Restaurant.
Are any cleaning services offered at Hotel Madera Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Madera Hong Kong?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Hotel Madera Hong Kong?
Many travellers enjoy visiting Tai Kwun - Centre for Heritage and Arts (3.3 km), Sik Sik Yuen Wong Tai Sin Temple (4.5 km), and PMQ (3.3 km).
Does Hotel Madera Hong Kong have any great views?
Yes, guests often enjoy the city view available here.