Candy - the receptionist is amazing. Efficient check-in, and she is very polite and very kind. The room view was excellent, breakfast was very nice. Me and my husband were very enjoy staying in Arca.
We have a 2 night stay, the overall experience is excellent. The hotel is only 5mins walk from the MTR station, it is so convenient. The Seaview suite is stunning! The breakfast is nice and staffs are very attentive. The hotel staff is warm and helpful.
It was a great experience - we stayed in the Sea suite with absolutely beautiful view and comfy spacious room. Staff were attentive and helpful, special credit to Yvonne & Sunny for showing us the facilities and immediate responses to our requests. We will plan to back Arca in the future. Thank you for everyone!!
Great view and excellent service provided by the team especially Candy Tam, impressed by their hospitality. Candy welcome us warmly and make sure that our room is satisfied before left. Food was great and will definitely come back for vacation.
This time to Arca for my wife's birthday staycation trip. When I arrived at the hotel front door, the Chief Concierge Vincent was very friendly and professional and providing some information about the hotel and near by Aberdeen ,then Vincent escort me go to check in , when I checking in the Assistant front office manager Jan was very friendly and smooth checking in to me , and she let my wife very surprised , she said happy birthday to my wife then Jan prepared the birthday gift to my wife , my wife was very happy ,the hotel room design very special and the Rooftop infinity pool is amazing, Pool staff King is very friendly, he provided very good service, very happiness for this trip , will recommend some friends to try this hotel.
During Covid period, I had stayed at over 30 hotels over Hong Kong. The Arca is one of the best hotel I have encountered. It is in my top 3 ranking. The room is quite spacious even I booked the normal room type or the suite. The facilities are new, obviously the credit to the house keeping team, I cannot see anyplace which got a dirt. I remembered my friend got some problems with the arrangement once in Arca. Jan, who is the manager in this hotel. She can present the solution to help us instantly and she has much patience to tackle every tiny problem. She is just flawless, most hardworking f and friendly manager in the hospitality industry that I had met so far. Another 2 staffs, I would like to mention is Vincent and Chloe, they are always helpful too. True that their food is not the best in the town, but with the price they offer, I think it is above average. I will come back again certainly.…
We had a wonderful trip there in the Arca hotel because the staff there was nice and friendly. I remember the front desk staff, Janet, was polite and welcoming as she saw our family coming in together and offered a birthday gift (tote bag) to my mother, whose having her birthday. It was also nice that she said happy birthday to her! What an awesome trip!
It was my 4th time staying at the Arca in the last 6 months. I keep returning because the Arca is the kind of hotel I love. Located in Wong Chuk Hang, it gets quiet in the evening so you are away from the crowd. It's a perfect place to relax and clear my mind. The rooms at the Arca is modern, clean and comfortable. Decoration is simple but elegant, it really feels like home. The staff at the Arca are always friendly and super helpful. I was greeted by Quinton at the front desk on my last stay. He was more than helpful and was willing to accomodate my requests. With my schedule that day, it really meant a lot to me. The area around Arca gets quiet at night, so don't expect a lot of choices for food. However, there is always Foodpanda :) . Overall, I really love this little tugged away hotel and will continue to return when I need a break. Get the seaview room, you won't regret. …
We stay in the hotel for two days. All are perfect!! The view, the services, the facilities and etc. Special thanks to Community Manager Candy, swimming pool staff William, housekeeper Janet & phone service staff Phoenix. I will definitely stay in the Arca again!
The hotel is very good and the staff are also helpful. We stay in hotel for 2 nights and enjoy the facilities in room and swimming pool. The view is spectacular! And thanks for the help of Candy Tam. She is great, nice and helper.