I stayed in M gallery Tung Chung for birthday celebration and it’s one of the best stays I’ve had in HK. All staffs are friendly and helpful; rooms are nice and clean; the view is superb. I truly recommend everyone to try their jacuzzi room! It’s lovely in such cold weather!! All in all, my stay wouldn’t be so perfect without the assistance from Cathy and Katherine. They are passionate and professional in all sorts of ways.
First time i come to The Silvery Mgallery!! This is a new hotel and very very beautiful design. The staff here are really nice !! They are very warm welcome us especially Queinnie and Katherine who help me checked in. They both really nice and good service!! I love the Bar here is really beautiful😍 👍 This time the suit is all full i would like to try the sunset suit in the future so i will come back again next time for sure!!
Thanks Katherine for all your help. We had a great stay. Rooms are comfortable and quiet. The Pavillion is perfect for unwinding at the end of a busy day. Sunset happy hour from 5pm to 8pm is perfect.
Always received the best service from the three angels, Mey, Yuli and Ika. They always go above and beyond my expectation every time I went to the restaurant. They always prepared my special chilli sauce that I like 😁. Food and atmosphere here is also amazing.
Tucked away gem. Awesome food, great ambiance & cozy atmosphere. Very excellent service and attentive! Especially May ~ Well recommended restaurant, must try burrata ~ Happy celebration and happy tummy too!
We enjoyed the night. May gave us an exquisite experience and the food was great. The experience was prominent and the service was one of a kind. She explained the cuisine to the dishes which was well appreciated.
Might be the best hotel under AccorHotel group in HK. Especially 15/F. Lounge, it’s really nice and make us feel so enjoyable. New opening hotel, room is elegant and comfy. Sleep well. Cathy, appreciate your warm welcoming to us. You are really nice. Thanks all the staff who served us with smiles and provided a good service in the restaurant.
Fantastic food, nice environment, extremely good service, we have a lovely time there, highly recommended. And the ladies May, Trixie and Mauii have done a great job. And we will come back again as this is a classy joint.
My husband and I enjoyed a 3 night stay at The Silveri Hotel. Arriving as international travellers from the UK we had to undertake mandatory health monitoring for three days under the Hong Kong Government directive ( just for info it is a very well organised and efficient experience and we found it all very easy so don't let it put you off visiting Hong Kong!). The guest services team could not do enough to make our stay as comfortable and enjoyable as possible despite the restrictions in place (no access to bars and restaurants). Katherine and Carmella were amazing in arranging early check in and late check out and, in addition, recognising that we couldn't enjoy all our Diamond member benefits arranged complimentary room service breakfast for each morning of our stay - it was fabulous. We appreciated that Katherine kept in touch with us daily to see how we were doing. Amazing customer care. Penny the concierge manager met us on arrival and took charge of our large amount of luggage - he was so friendly and welcoming and arranged our departure with the same efficiency and great service. We were allowed a takeaway service from the bar in the evening - thank you Gervi and Cathy. We loved our happy hour evening cocktails! Guest rooms are immaculate, have wonderful views and extremely peaceful and comfortable. Having been released from restrictions on our last evening we were able to visit the Executive lounge for a farewell drink before heading to the airport for our flight onto Australia. The lounge is absolutely lovely - great food and beverage on offer, wonderful ambience and again a great staff team. Thank you so much to all the team at The Silveri we are looking forward to visiting again as we pass through Hong Kong on our travels. Thank you for making us feel so very special!…
We had a great time at the Enclave. The restaurant manager May gave us a warm welcome even I arrived an hour earlier than my booking. May also helped with my request for including an anniversary celebration at the end of our meal. Food is nice and we especially love the apple strudel.