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The Ritz-Carlton, Hong Kong

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Traveler (3866)
Room & Suite (1487)
Dining (411)
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Overview
  • Excellent88%
  • Very good9%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“ozone bar”(233 reviews)
“the club lounge”(384 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Hong Kong
Special Offer: Member Rates
Hotel deals
Offers from The Ritz-Carlton, Hong Kong
Special Offer: Member Rates
Hotel deals
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Reviews (3,713)
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2,796 results
Traveler rating
2,513
211
49
10
13
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LanguageEnglish
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2,513
211
49
10
13
Show reviews that mention
All reviewsozone barthe club loungeladies and gentlementallest hotelhighest bar in the worldtin lung heenanna lopezelements mallvictoria harbour viewclub managerguest relationsspecial thankskowloon stationswimming poolcorner suiteamazing hotelairport express
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1 - 5 of 2,796 reviews
Reviewed yesterday via mobile

What a fantastic hotel!! Wonderful service, highly engaged associates and all interactions were most professional. Great restaurants and bars. I look forward to returning soon. The view was also amazing.

Thank awjwwright
Reviewed yesterday

Hong Kong is littered with great restaurants, the Ritz-Carlton has some of the best. It's pretty amazing being on the 117th floor overlooking Hong Kong from the Kowloon side and looking DOWN on other skyscrapers. The rooms are just amazing and the spa / pool...More

Thank Magnus-Osl-Norway
Reviewed yesterday via mobile

This is the third time we stayed at Ritz. As expected, the service is exceptional and attentive. And the club access is worth to add on for its quietness and quality of food. Recommended to spend some time on its highest swimming pool in the...More

Thank T C
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded today

Dear T C, Thank you very much for your wonderful review. I am pleased to hear that you enjoyed our hospitality tremendously and the service provided by our Ladies and Gentlemen lives up to your expectations every time you visit us. We strive for perfection...More

Reviewed yesterday

While traveling for business, I always look forward to my stays at the Ritz Carlton Hong Kong. The utmost care and attention to detail is provided by their professional staff. The views from the "Highest Hotel in the World" are breathtaking.More

Thank Tim W
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded today

Dear Tim W, Thank you very much for your fantastic review. I am glad that you had a pleasant stay at our hotel and enjoyed the stunning views of Hong Kong and our impeccable service. Our Ladies and Gentlemen are always meticulous about every detail...More

Reviewed 2 days ago

Stayed here for a short staycation - situated at the top of the ICC building, I highly recommend for a room with partial/full views of the harbour (esp. recommend rooms facing the harbour AND towards the East side) so that you can also get a...More

1  Thank zwgc2
Response from Pierre P, General Manager at The Ritz-Carlton, Hong KongResponded yesterday

Dear zwgc2, Thank you very much for your tremendous review. I am grateful to hear that The Ritz-Carlton, Hong Kong is one of the best hotels in Hong Kong you have ever experienced. Our Ladies and Gentlemen are devoted to providing genuine care and comfort...More

View more reviews
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Airport Transportation
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Hot Tub
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$431 - US$718 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Hong Kong
#2 Luxury Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Business Hotel in Hong Kong
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$431 - US$718 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Hong Kong
#2 Luxury Hotel in Hong Kong
#3 Romantic Hotel in Hong Kong
#3 Family Hotel in Hong Kong
#3 Business Hotel in Hong Kong
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveler (3866)
Room & Suite (1487)
Dining (411)
Pool & Beach (186)
Business Center & Event Rooms (43)
Amenities (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
Su latt N
14 April 2018|
AnswerShow all 6 answers
Response from Stan P | Reviewed this property |
You can visit the top floor by telling them you are going to the Ozone Bar which is on the highest floor in the hotel.
2
Votes
Su latt N
14 April 2018|
AnswerShow all 3 answers
Response from hazban | Reviewed this property |
You can easily take the elevator to the lobby level which has some great views, but there are pretty limited places to visit unless you go to a restaurant for lunch or afternoon tea. The way further up to guest rooms is... More
0
Votes
ctsv50
31 January 2018|
AnswerShow all 3 answers
Response from Pierre P | Property representative |
Dear ctsv50, thank you for your message! If you are staying at the hotel with award points redemption, you may buy up to the Club Lounge access for HK$1,500 (Single occupancy) and HK$2,100 (Double occupancy). Please feel... More
0
Votes
Room Tips
"Ask for a room with a view of Hong Kong."
Read review
"Upgrade for the views of the harbor. Well worth it!"
Read review
"High floors and away from city noise. Unbelievable views. Victoria Harbor Views a must."
Read review
"Corner suite"
Read review
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