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Alva Hotel by Royal

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No.1 Yuen Hong Street, Shatin, Hong Kong China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$67
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Traveler (411)
Room & Suite (110)
Dining (41)
What is Travelers’ Choice?
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Regularly sanitized high-traffic areas
Updated 23/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 23/10/19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 803 hotels in Hong Kong
Location
Cleanliness
Service
Value
ALVA HOTEL BY ROYAL is a new premium hotel with 618 rooms. It is highly accessible and within a 30 to 40-minute drive of Tsim Sha Tsui, Central and Hong Kong International Airport. The hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for city-explorers.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Airport transportation
Meeting rooms
Wifi
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
24-hour security
Baggage storage
Concierge
Doorperson
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Telephone
Wardrobe / closet
Clothes rack
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Chinese

Location

Full view
49Car recommended
Grade: 49 out of 100
18Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
No.1 Yuen Hong Street, Shatin, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport31 kmSee all flights
Shenzhen Airport50 kmSee all flights
Shek MunMass Transit Railway (MTR)6 min
City OneMass Transit Railway (MTR)7 min
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232Reviews1Q+A16Room tips
Traveler rating
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  • 29
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  • 2
  • 7
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Popular mentions
Jovy wrote a review 21 Jun
Hong Kong, China12 contributions9 helpful votes
One of the best hotels in the world. Grand lobby - very well maintained and decorated. Check in - very efficient and personalized. Staff - courteous, friendly and helpful. Elevators - clean, well maintained convenient. Bathrooms - large, very clean and a well stocked mini bar. Very large beds with memory efficient mattresses and pillows. Also I would like to thank the Concierge team , especially Ted and Steven . I appreciate Ted took the initiation to assist my father on parking, took care of his heavy belongings as well as seated him comfortably with a drink. I am grateful for his hospitality. And Steven also provide a good customer services, he help to take my suitcase to the car and use every opportunity to recommend the hotel's equipment to me . .It is hard to find words to express my gratitude. Overall, I had a highly satisfied and unforgettable stay at your hotel. I would definitely be coming back for another wonderful experience again. Thanks to the whole team!
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Date of stay: June 2021Trip type: Traveled with family
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C.Y wrote a review 21 Jun
1 contribution
First time staying with Alva and a very warm welcome from the front desk staffs especially their team lead Ms Louisa H. She was friendly, professional and proactive. The room was superb with a stunning view. Gym and swimming pool at the rooftop were also amazing. I am happy to spend a day in the hotel for relaxing, Highly recommended!! C.Y
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Date of stay: June 2021Trip type: Traveled with friends
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Andrew T wrote a review 19 Jun
Hong Kong, China14 contributions7 helpful votes
We have stayed at the Alva 4 times in the last year and our experience is better each time. The rooms are very clean, sleek and comfortable. We love the coffee machine in the room and the carafe provided so you can refill with filtered water from the machine in the hall, saving oodles of plastic bottles. The free bikes are fabulous and have meant we've explored Tolo Harbour, Ma On Shan, Tai Mei Tuk and the Tai Po Market, all on bike paths. We've also walked sections of the Macklehose and Wilson Trails as it is a 15 minute walk to the access for these. Once, we walked out of the hotel with our packs after check out and walked to Sai Kung over the hills for a late lunch. We've enjoyed the rooftop pool, the outdoor terrace on the 3rd floor, the lovely top floor Japanese restaurant, Pit Stop for Happy Hour drinks and the snacks from the small Yata supermarket downstairs. The staff have been wonderful every time. Eunice in reservations and Alfred, one of the managers, have been especially kind and helpful when helping us make reservations. And, on top of everything else, it is great value.
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Date of stay: May 2021
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Stephen Chong wrote a review 19 Jun
Hong Kong, China1 contribution
I was celebrating my wife's birthday at this hotel and this was my first experience with this hotel. I spent a Friday night at the hotel with breakfast included for the other morning. The design of the hotel looks great and the facilities are superb and new. The room is clean and tidy with free beverages in the fridge on the first round. The location of the hotel is nice with a quiet neighborhood. Worth to mention the shower is one of the best I have came across in Hong Kong. Special thanks to Mr Sammy Yip who had given us first class hospitality and service throughout our stay.
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Date of stay: June 2021
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Travelmama wrote a review 15 Jun
24 contributions2 helpful votes
Bad customer service. Nagative experience. Not a kids friendly hotel. Inconsistent service. We first booked the hotel for 28nights, planned to stay for another month. However, a few unpleasant experience we have encountered and put us off. 1. Inconsistent pool service. Water toys was allowed on the first few days, and then was banned after a few days. Kids got told off for playing with toys, instead of being asked nicely. Lifeguard sitting in the corner, instead of monitoring of the safety of guests. My kid was not aware and went further down to the pool where he cant stand. I had to run across on ground to help him. I truely believe i have the responsible to take care of my kid, however, the lifeguard was not even aware of the event and remain in his corner. Which i'm very shocked and worried. (happened on 29th May) 2. We were enjoying ourself at the pool, suddenly a non-uniform staff approched us, checking on our personal details, without introducing herself. Which completely ruined our mood. (happened on 7th June) 3. DND mode was on, front desk phone call received at 11:45pm in the evening said the floor downstairs were complaining about the noise we created. We have only reached to the room around 10 mins ago. We were not doing anything excessive, but just to enter the room and prepare to go to bed. (happened on 16th June) 4. Front desk staff called and said they have witness a non-registered guest used hotel pool facility. And security have monitor we have picked her up from the hotel lobby. (To clarify, this "non-register guest have checked in and registered.) Why was this not checked while we enter the pool, but to monitor via cctv after we left. This is very offensive like we are some kind of criminal to the hotel. I have paid 30k for my stay plus an additional 7rooms from my friends who have checked in during my stay. (happened on 9th June) I will not recommend anyone to stay especially those with kids. As this is a complete non-kid friendly hotel.
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Date of stay: May 2021Trip type: Traveled with family
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PRICE RANGE
US$52 - US$111 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongSha Tin / New Territories
NUMBER OF ROOMS
618
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Frequently Asked Questions about Alva Hotel by Royal
Which popular attractions are close to Alva Hotel by Royal?
Nearby attractions include Fortune City One (0.5 km).
What are some of the property amenities at Alva Hotel by Royal?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Alva Hotel by Royal?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Alva Hotel by Royal?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Alva Hotel by Royal?
Conveniently located restaurants include MoMo Cafe, LEVELthirty Lounge & Bar - Courtyard by Marriott Hong Kong Sha Tin, and Fairwood.
Are there opportunities to exercise at Alva Hotel by Royal?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Alva Hotel by Royal have an airport shuttle?
Yes, Alva Hotel by Royal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alva Hotel by Royal?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Alva Hotel by Royal?
Many travellers enjoy visiting Sik Sik Yuen Wong Tai Sin Temple (4.8 km), Che Kung Temple (2.9 km), and Tsang Tai Uk (2.1 km).
Is Alva Hotel by Royal accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.