今次book hyatt centric 既原因係用黎做結婚出門房，仲一次過訂左5間房。check in 個時都要排隊 前面都有幾位客人等緊安排入住，但我成個check in 過程都好smooth, check in staff - Scarlett 都好有禮貌，無因為忙而黑面，佢仲會係每間房既鎖匙套上面寫清楚king bed/ twin bed. 等我易啲分辨。佢仲因為知道我今次住係因為wedding purpose, 主動幫我安排late check out. 佢十分細心同有耐性。
Sharon at the business lounge and her team (Kyle, Kelvin and Candy) alway look after their guests and make them feel very welcoming. I recall having printing issues at the apple mac, the team went out of their way to look for the right printer ink for me and got me extra printing paper to make sure they print ok. Sometimes i book too late for the evening cocktail service, they went the extra mile to cater for me to let me know when the spaces opens up again. The birthday cake and the birthday card made the stay extra special. My room was very well kept and clean by Ms Yvonne. She noted that i tend to drink alot of water so she gave me extra water bottles for my needs. The new kettle was a nice extra touch also. During covid, the hotel gave extra cleaning alcohol wipes which is quite handy. Will come back to the hotel for sure. The hotel staff there made my stay very comfortable and welcoming. My only suggestion is the coffee machine at the breakfast myfarm restaurant often has problems with the milk dispenser. Suggest some maintenance required on the coffee machines.…
It was my boyfriend's birthday and we chose Hyatt Centric to celebrate. We booked the deluxe room and it was an amazing experience. The staff offered to help us decorate the room and even gave us a delicious and beautiful cake. Regina, who helped us check-in, introduced facilities of the hotel to us and kindly answered all of our questions while Kyle, led us to our room and show us the decorations. It is surprising that there is even a hand drawn birthday card! Regina and Kyle were both very welcoming and I am thankful for them to make this celebration an unforgettable one. The view was spectacular, we were able to see the victoria habour with all of our windows and it was a great experience bathing in front of the habour. Dinner and breakfast buffet was delicious and I would definitely come back for another celebration.…
The staff is very caring and attentive, and the service quality is high, also they will help arrange the venue for the whole birthday. While waiting for the room layout, you can also wait for a rest, and it is very efficient. The entire check-in time only takes 20-30 minutes .And i can apply for early check in hotel room .Feel good!🥰
The hotel staff were very welcoming and provide excellent service. The room was clean and tidy, location was handy to everything. We particularly like to thank Joy at concierge, he was most patient to help us with COVID apps on our arrival, delivered the luggages promptly, explained the room facilities and made us feel very welcomed.
It was the first time I stayed in the hotel and exceeded much of my expectations. Close to shops and transport and very good customer service. Highly recommended and would be keen to stay again for my next HK visit
It a good experience that having dogs staying with hotel. Before check in I have noticed that we are celebrating our dog for 3 years old bday! What a surprise that hotel had prepared gifts and bed for our dog! It is a memorable journey for us! You should have a try if you want to bring your dogs to stay a night hotel with you!
Great hotel, close to North Point business center, and close to harbor for enjoying awesome views, jogging, and relaxing. Hotel staff was very responsive to all needs. Room service was fast and delicious.
Hotel located in North Point couple MTR stops away from CBD. Many local food choices fit all sorts of budget. Wet market is just minutes away for those who like to explore local culture. Nice view from the room with comfy bed. Suggest to move the working desk near window for greater view and brightness.
I stayed at the Hyatt Centric for a month in November and I was impressed from start to end of my trip. The room and bathroom were very clean with an amazing view of the harbour and only a 2-3 minute walk from the North Point MTR station. What made my stay exceptional was the professionalism and attentiveness of the housekeeping team - special shout out to Yuki who did not waver in her service from day 1 and I felt really went above and beyond to keep the room clean and orderly every day. Wish I'd booked a longer stay!