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No.18 Chak Cheung Street, Sha Tin, New Territories, Hong Kong China
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#118 of 799 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travelers' Choice
As the latest urban oasis in Hong Kong, Hyatt Regency Hong Kong, Sha Tin features 430 guestrooms and 132 well-furnished suites specially designed for long stay accommodation. Exciting dining options include Sha tin 18 Chinese restaurant, all-day-dining Cafe, Pool Bar, Tin Tin Bar and Patisserie. Recreational facilities include the luxurious Melo Spa, outdoor heated swimming pool and whirlpool, fitness centre with sauna and steam, tennis court, bike rental and Camp Hyatt for children.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Wifi
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Quiet
Languages Spoken
English, Chinese

Location

Full view
57Somewhat walkable
Grade: 57 out of 100
839Restaurantswithin 10 km
145Attractionswithin 10 km
3033Reviews60Q+A100Room tips
Traveler rating
  • 1,559
  • 1,021
  • 249
  • 97
  • 108
Time of year
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payam B wrote a review Yesterday
2 contributions
Conveniently located close to MTR station with a beautiful view and helpful staff. I like this hotel as it is very clean and away from the city noise. I would recommend this hotel to any one who is looking for a quiet and peaceful place for both business and leasure travellers .
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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852wallacet wrote a review Aug 2022
Hong Kong, China14 contributions9 helpful votes
Hotel's Favorite
We have a big family and we stayed in two bedroom suites. We asked for the rooms to be close and the second room to have an extra bed. The rooms were close and in a lovely view to the Tolo harbour. Location is definitely way of convenient and fast located as well as next to the station. Vibe is sometimes resort feel because hills and sea are surround you that is like a paradise. We used twice at the Chinese Restaurant Sha Tin 18 in the evenings. Anybody who says that there is a lack of choice is mad. The food never got boring. There was everything from Peking Duck to Canton cuisine, and just about anything in between. You get the wonderful waiter, who gets to know your preference. At the café, every meal from breakfast through to dinner was perfect. We spent a lot of our time swimming and playing with kids at playground which was really superb. We used the adult pool a fair bit. You literally have to do nothing. Staff would always come up and ask if you wanted any assistance, it was a great place to spend a lazy day. We used the playground which was good fun too. We attended cocktail session at 25th floor with a great view which was chill with good atmosphere. The staff are all fantastic and can’t do enough for you. Thanks Ophelia and Ken at the club lounge who are top-notch staff wholeheartedly serving us. Moreover, we would like to thank Phyllis, the FD manager, who made a very special effort for our special occasion – great arrangement and communication with her precedingly. She was kind and helpful throughout our several stays in August 2022. A touch of summer splash at relatively affordable prices and great for families. Can’t recommend highly enough.
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Date of stay: August 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hyatt Shatin, General Manager at Hyatt Regency Hong Kong, Sha Tin
Responded 1 Sep 2022
Dear 852wallacet, Thank you for the review. We are very lucky to have gracious and supportive guests like you, who appreciate our care and service. Rest assured your kind words mentioning Ophelia, Phyllis and Ken's excellent service will be shared with the team! We look forward to welcoming you and your family again soon! Best regards, Wilson Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
c9jo44 wrote a review Nov 2022
15 contributions25 helpful votes
I always try to stay here at least one night during my visit in Hong Kong every time. The service has always been exceptional. Staff are friendly and helpful. It’s not common to have a bathtub in hotel rooms and their rooms always have a tub and shower. Perfect to unwind with a bath or even just a soak of the feet after a long day of walking.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stellalouyydssss wrote a review Nov 2022
2 contributions
Excellent hotel with an excellent location located beside the university, extremely clean & comfortable. Would definitely recommend this hotel to everybody! It's a true sample of excellent hospitality. We thank the wonderful staff, especially Rose Tse from the bakery shop, Steve Lo and Laura from Regency Club, and all the cleaning ladies (including 菊).
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hyatt Shatin, General Manager at Hyatt Regency Hong Kong, Sha Tin
Responded 6 days ago
Dear Stellalouyydssss Thank you for the review. We are very lucky to have gracious and supportive guests like you, who appreciate our care and service. Rest assured your kind words mentioning Rose, Steve, Laura and Ah Kuks' excellent service will be shared with the team! We look forward to welcoming you again soon! Best regards, Wilson Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah F wrote a review Nov 2022
Ashby-de-la-Zouch1 contribution
5 stars standard hotel is not exactly what you expected even though you are willing to pay for higher rate to have Tolo Harbour View. The pillows and beddings are not cleaned enough and the facilities are old, shower drainage is slightly blocked. ........ Totally disappointed.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled solo
Room Tip: Mountain view room is better, quieter and cheaper if you still are happy to book this hotel for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hyatt Shatin, General Manager at Hyatt Regency Hong Kong, Sha Tin
Responded 6 days ago
Dear sarahfok31, Thank you for the review. As much as we strive to deliver the best services to our guests, we are sorry to learn of your disappointment. We hope you will allow us the opportunity to regain your trust and welcome you back in the near future. Best regards, Wilson Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ktleung338 wrote a review Nov 2022
2 contributions
I choose the hotel whenever I am in Hong Kong. It always maintains high quality services in terms of room cleanliness and food production. The staff are very friendly and helpful. This is my home away from home. I must congratulate the Regency Club Manager, Mr Kan for his good leadership.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hyatt Shatin, General Manager at Hyatt Regency Hong Kong, Sha Tin
Responded 6 days ago
Dear ktleung338, Thank you for the review. We are glad to be your home away from home! Thank you for your compliment to Godfrey. It is my pleasure to share your kind words with him. We look forward to welcoming you again soon! Best regards, Wilson Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark Kay wrote a review Nov 2022
Sydney, Australia2 contributions
The Room rate was good, the location is not great, there is not much close by, you need to catch a train or cab. The food and beverage was exorbitant. The resturant the ‘Cafe’ is not A la cart, its a buffet is US$85, other wise room service which is pretty basic but you are looking at US$40 a meal. I prepaid for accomodiation and breakfast up front for eight nights, they wanted a US$600 deposit when I checked in for incidentals, fine. However when I went to check out they wouldnt refund it until the inspected the room ‘for damage’ !
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled on business
Room Tip: There are better local Hotels. The hotel does not have a bar!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hyatt Shatin, General Manager at Hyatt Regency Hong Kong, Sha Tin
Responded 6 days ago
Dear markkU6255EV, Thank you for the review. It is truly regrettable that we have failed to meet your expectations during your stay. Please accept my apologies for any inconvenience caused. Look forward to seeing you again in the near future. Best regards, Wilson Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
frankjosefschmidt wrote a review Nov 2022
Suzhou, China2 contributions
The Hotel is located a bit out side of the city, but very comfortable close on the main MTR line, just 2 minutes walking distance away. Surrounded by green and ocean it is a perfect start point for exercise like cycling or running. It is a quiet Hotel with very friendly supporting staff.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hyatt Shatin, General Manager at Hyatt Regency Hong Kong, Sha Tin
Responded 6 days ago
Dear frankjosefschmidt, Thank you for the review. Glad to know you overall had a great experience with us! We look forward to welcoming you again soon. Best regards, Wilson Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adrian L wrote a review Oct 2022
Los Angeles9129 contributions509 helpful votes
Hyatt Regency Shatin is a pleasant hotel for staycation. The hotel was very spacious (in Hong Kong/Asia standard), and they treated Hyatt Globalist fairly well with suite upgrades on both my stays. The highlight is the lovely fitness center, which is spacious and featuring many cardio and weight machines. The lounge is honestly disappointing, compared to other Hyatt properties in the city. Of course it is unfair to compare it with Grand Hyatt but even comparing with Hyatt Centric North Point and Hyatt Regency Tsim Sha Tsui, both their breakfasts and evening cocktail hours failed. Other than serving its signature apple pie one evening, the rest of my food experiences is forgettable. In terms of the actual interaction with staffs, my experiences are mostly mixed especially there are plenty of staffs that are newly hired. I felt some of the interactions to be robotic and lack of real care to guests. Other than those few shortcomings, the new MTR East Rail line allows simple connections to all major parts of the city. If you like a quieter environment or a more quiet space to relax in the evenings but maintaining easier connection to the more busy part of the cities, Hyatt Shatin is a good spot maintaining convenient connection to the city and a pleasant green environment. I have no issues to come back again but hopefully the catering aspect of the lounge can be addressed.
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Date of stay: August 2022
Location
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hyatt Shatin, General Manager at Hyatt Regency Hong Kong, Sha Tin
Responded 4 weeks ago
Dear Adrian L, Thank you for sharing your stay experience with us. We are glad to learn that you liked our fitness centre and our convenient location. We also appreciate your valuable feedback relating to our Club Lounge. Rest assured that your comments will be shared with the team to continually improve the standard of services offered to all our guests. We look forward to welcoming you back soon. Best regards, Wilson Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
megan513 wrote a review Oct 2022
Toronto, Ontario11 contributions1 helpful vote
A great business hotel with many facilities including gym, spa, swimming pool and restaurants. The 1 King bed harbor view room is spacious. Room amenities are sufficient. Would be better if streaming services such as Netflix, YouTube...etc. are available. A short walking distance to University MTR station. Very convenient to visit the city.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hyatt Shatin, General Manager at Hyatt Regency Hong Kong, Sha Tin
Responded 4 weeks ago
Dear megan513, Thank you for your review. It is a pleasure to hear you enjoyed your stay with us. We also appreciate your valuable feedback relating to streaming services. Rest assured that your comments will be shared with the team to continually improve the standard of facilities and services offered to all our guests. We look forward to welcoming you back soon. Best regards, Wilson Lee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$119 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
香港凯悦酒店沙田, 香港沙田凯悦, 沙田凯悦酒店, 沙田凯悦, hyatt regency hong kong sha tin hotel hong kong, hong kong hyatt regency
LOCATION
ChinaHong KongSha Tin / New Territories
NUMBER OF ROOMS
562
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HYATT REGENCY HONG KONG, SHA TIN - UPDATED 2022 Hotel Reviews & Price Comparison (China) - Tripadvisor

Frequently Asked Questions about Hyatt Regency Hong Kong, Sha Tin
Which popular attractions are close to Hyatt Regency Hong Kong, Sha Tin?
Nearby attractions include The Chinese University of Hong Kong (1.1 km) and Art Museum of The Chinese University of Hong Kong (1.0 km).
What are some of the property amenities at Hyatt Regency Hong Kong, Sha Tin?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Hong Kong, Sha Tin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Hong Kong, Sha Tin?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hyatt Regency Hong Kong, Sha Tin?
Yes, a parking garage is available to guests.
What are some restaurants close to Hyatt Regency Hong Kong, Sha Tin?
Conveniently located restaurants include Sha Tin 18 - Hyatt Regency Hong Kong, Sha Tin, Tin Tin Bar - Hyatt Regency Hong Kong Sha Tin, and Cafe - Hyatt Regency Hong Kong, Sha Tin.
Are there opportunities to exercise at Hyatt Regency Hong Kong, Sha Tin?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Regency Hong Kong, Sha Tin have an airport shuttle?
Yes, Hyatt Regency Hong Kong, Sha Tin offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Regency Hong Kong, Sha Tin have airport transportation?
Yes, Hyatt Regency Hong Kong, Sha Tin offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Hong Kong, Sha Tin?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Hong Kong, Sha Tin offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.