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Hotel Ease Tsuen Wan

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Traveler (9)
Room & Suite (11)
Dining (3)
Overview
  • Excellent51%
  • Very good37%
  • Average4%
  • Poor4%
  • Terrible4%
3 weeks ago
“4D3N Enjoyable Stay at Hotel Ease”
May 11, 2018
“A little more than what we expected”
Name/address in local language
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (24)
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1 - 5 of 11 reviews
Reviewed 3 weeks ago

Apart from the location, everything is so good with this hotel. I love how the room is huge, very different from the typical hotel rooms in HKG, and breakfast was ok, not too bad too. I overheard locals there saying a lot of locals like...More

1  Thank JovineT
Response from Foster L, 業者 at Hotel Ease Tsuen WanResponded 3 weeks ago

Dear JovineT, Thank you so very much for staying with us. For sure, we are doing everything to provide the best service and we will definitely keep it up!! In fact, our restaurant, Eat@ease provides great dishes with a reasonable price and please don't miss...More

Reviewed 12 May 2018 via mobile

We were hesitant to book, due to the lack of photos of the washroom. But we were pleasantly surprised. Scent in lobby areas are a bit too strong. Location is not ideal, pretty far from convenient public transportation, but I guess that's why they have...More

Thank Essie905
Response from Foster L, 經理 at Hotel Ease Tsuen WanResponded 14 May 2018

Dear Essie905, Thank you so much for your compliment. I just uploaded few more room images from different angle so that it is more easy to know the layout of the room. At the same time, we have set less intensive so that the scent...More

Reviewed 11 April 2018 via mobile

My partner and I spent a week at Hotel Ease, only a few mtr stops away from the airport we were there in no time. Reception staff were very friendly and check in was very smooth. The hotel is very modern and felt very new-...More

Thank Jasmin L
Response from Foster L, 經理 at Hotel Ease Tsuen WanResponded 13 April 2018

Dear Jasmin L, Thank you so very much for staying with us. We are doing everything to provide the best service and we will definitely keep it up!! Please come back and allow us to serve you again in the not too distant future!! Wish...More

Reviewed 7 April 2018

Would give negative stars if I could. There were NO hot tap water for shower in the room during our 2-night stay! First night, called front desk to report the issue. Waited nearly 20mins, no response. We called again, hotel just asked us to try...More

Thank blcitw
Response from Foster L, 經理 at Hotel Ease Tsuen WanResponded 9 April 2018

Dear blcitw, So much regret to learn the happening from you. Your comment has been addressed and I will work with concerned parties accordingly and we constantly work on improving our hotel and wish to serve you again in the not too distant future!! Kind...More

Reviewed 3 April 2018

Location is a bit tricky, you really need a map to find your way out. Room price is very reasonable. Clean and comfortable bed. No additional service but no complaint at all. You get what you pay for.More

Thank bari_ttc
Response from Foster L, 經理 at Hotel Ease Tsuen WanResponded 6 April 2018

Dear bari_ttc, Thank you so much for your rating. We constantly work on improving our hotel and at the same time, we provide free shuttle bus service and please visit our official website ( http://media.hotelease.hk/d/ease/media/201711_HETW_Shuttle_Bus_Schedule_EN+TC_f46b7a.pdf ) for more details. We wish to serve you again...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Shuttle Bus Service
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
US$67 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#213 Mid-range Hotel in Hong Kong
#184 Budget Hotel in Hong Kong
#117 Quaint Hotel in Hong Kong
#336 Business Hotel in Hong Kong
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$67 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#213 Mid-range Hotel in Hong Kong
#184 Budget Hotel in Hong Kong
#117 Quaint Hotel in Hong Kong
#336 Business Hotel in Hong Kong
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (9)
Room & Suite (11)
Dining (3)
Family and Play Areas (2)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Maz0208
10 July 2018|
Answer
Response from Foster L | Property representative |
Dear Maz0208, Thank you for your message. We do provide seat-in-coach service which costs HK$110 per person. Please contact our Front Desk via email info.hetw @ hotelease. com. hk for reservation. Many thanks!! Foster Lui... More
0
Votes
Google Translation
Room Tips
"No hot tap water for 2 nights! 洗澡沒熱水 !"
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