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Disneyland Resort, Lantau Island, Hong Kong China
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Traveler (2029)
Dining (248)
Room & Suite (130)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.

About

#71 of 799 hotels in Hong Kong
Location
Cleanliness
Service
Value
2022 Travelers' Choice Best of the Best
Take a break from your exciting adventures and join fellow explorers in this respite surrounded by the wonders of nature and diverse cultures. Be awed by the exotic accommodations with rooms facing and furnished according to the four unique tropical climates of Asia, Oceania, South America and Africa Serving international cuisines from the five continents and a large outdoor pool, this hotel perfectly captures the lodge motto of “ad explorare et somniare” (“to explore and dream”).
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Kids stay free
Indoor play area for children
Free shuttle or taxi services
Banquet room
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Taxi service
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Room service
Safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Ocean View
Family
Languages Spoken
English, Chinese

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
11Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
Disneyland Resort, Lantau Island, Hong Kong China
Name/address in local language
Getting there
Hong Kong Intl Airport12 kmSee all flights
Shenzhen Airport43 kmSee all flights
Disneyland ResortMass Transit Railway (MTR)15 min
See all nearby hotels
831Reviews56Q+A56Room tips
Traveler rating
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Dilip wrote a review Oct 2022
Hong Kong, China37 contributions50 helpful votes
I was going to give this review full 5 stars but the restaurants totally RUINED the experience. First, let me say, the hotel is great, very nice swimming pool, lots of outdoor open greenery and sea view. It does not feel like you are in Hong Kong at all. There is so much open space and this is really amazing and rare for Hong Kong! The check-in staff was very friendly, special mention to Lucy from front desk. Since it was our anniversary, special room decorations were provided by the hotel and me and my wife was very happy with this. The rooms are very big for Hong Kong standards, and the shower was nice! The bed is great, the pillows are comfortable! So everything about this hotel was perfect, EXCEPT for the restaurant. 1. It was afternoon and my wife wanted to order the Mickey Mouse Soufle from the restaurant. But the receptionist at the restaurant was VERY USELESS and UNFRIENDLY. He told us the restaurants is FULL, even though half the god damn place is empty! He said Soufle is not served during afternoon tea time. We asked if we can take out to the room and he said no. Basically every question we ask him, the answer is NO NO NO! No concept of customer service and this is shocking for a Disney Hotel. What is the point of having Soufle on the menu if you dont allow customers to order it? The restaurant was empty but he kept telling us it's full, and he wont even allow us to take it to our room. 2. All restaurants there are super expensive and really highly priced. The food at Chart room cafe tastes like plastic, no taste, over priced, no flavour and expensive. The Chinese restaurant which I had booked for anniversary is restricted to a 'set menu' only at a ridiculous price and lack of options. We asked if we can order a'la carte but they said NO! A'la carte is only for room service. I was really going to give full stars ratings but the experience from the restaurants ruined it all.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from DEL GSM, Guest Services / Front Office at Disney Explorers Lodge
Responded 4 weeks ago
Dear Dilip_Budhrani, Firstly, a belated happy anniversary and wish you and your wife continuous happiness in the years to come! Thank you for choosing our Lodge to celebrate your anniversary. Your valuable time contributed to provide a review of your stay is truly appreciated. It is always thrilled to receive compliments, and being highly encouraged by our honorable guests to tell us of their amazing stay with us. We are glad to know that you loved the themed decoration in the room, enjoyed the hotel facilities and activities as well as our Cast Members’ services. Your note has been shared with Lucy and the teams which has upheld the entire team spirit. Thank you! While praises are always appreciated, we feel apologetic for the unpleasant experience you encountered in the restaurant. Please accept my terrific apologies for letting you down on the service. Your comments had been communicated with the relevant team in an earnest approach to have a proper review. We treasure all our guests’ comments and opinions that indeed, can perfect our service standard and guest experience. Thank you! Thanks again for your note. We look forward to welcoming you back in a not too distant future to enjoy another magical Disney experience. Please take good care, with best regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unun218 wrote a review Oct 2022
Hong Kong, China44 contributions49 helpful votes
This was our second time staying at this hotel, last time was for Christmas, and this time was for our wedding anniversary. We paid more for the Seaview Room and it's definitely worth the price, given that we booked using the 2 nights' discount. The room was very spacious and clean. I love the small tin box that holds the toothbrushes etc, and you get to keep it too! However, the pillows were a bit too soft and thin; whilst the other type of pillows that placed upright were better. However, after using the pillow for a while, my face started to develop rash, and my husband's pillow also had some bad smell. I believe the pillow cases and pillows were not clean enough. As for restaurants, we only tried Dragon Wind for breakfast and dinners. Absolutely no complaints for their services! Every staff were extremely detail-oriented and polite. Food quality was excellent for both breakfast and dinner! My child is allergic to eggs and I emailed them about it prior to arrival. They actually printed out my email to make sure all the staff were aware of it!! I really appreciated it! I'm already thinking about booking another stay for Christmas!
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Date of stay: October 2022
Rooms
Location
Service
Room Tip: Definitely choose a bigger room like Seaview Room if you have young kids, cuz you will have more...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from DEL GSM, Guest Services / Front Office at Disney Explorers Lodge
Responded 4 weeks ago
Dear Unun218, Thank you for your support to Hong Kong Disneyland and chose our Lodge as the destination to celebrate the festive season and your wedding anniversary. Your time contributed to write a review of your recent stay is truly appreciated. We are delighted to know that you enjoyed your accommodation and dining experience, and glad to know that our amenities had impressed you! Your positive comments are definitely an added driving force to our teams to continuously provide the best services and accommodations to each of our guest. Thank you for drawing my attention to your concerns about the bedding linen. Please accept our apologies for letting you down and causing some inconveniences. We had taken an earnest approach with the relevant team for a proper checking and follow-up. We treasure all our guests' comments as indeed, they can perfect our service standard and guest experience. We do very much look forward to welcoming your next stay for Christmas. See you soon! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rainbow 🦄 wrote a review Oct 2022
29 contributions3 helpful votes
Spend a weekend with family at two connecting rooms Both rooms were clean and in great condition It was a busy weekend at the hotel, but the service was exceptional My cousin arrived around midnight and there was no more shuttle bus at Disneyland MTR station. We asked if hotel staff could help arrange taxi but there was also none. The staff went above and beyond to check if there are other staff around to give my cousin a ride. Indeed they were able to find a staff member to drive my cousin to the hotel. Really appreciate that 😊 overall everyone including housekeeping were very polite and friendly. One thing we wish is that the TV can connect to AirPlay. I will definitely visit again!
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from DEL GSM, Guest Services / Front Office at Disney Explorers Lodge
Responded 10 Oct 2022
Dear Rainb0w-unicorn, Thank you for your recent stay at our Lodge with your family. Your time provided to contribute a review of your stay is appreciated. Our teams strive every day to ensure our honorable guests have a wonderful and marvelous stay at our hotel, and it is extremely encouraging for our guests to tell us! Your compliment means a lot to our Cast Members at hotel! Thank you! Your comment regarding our TV facility is well received. We treasure all our guests' opinion which indeed, can perfect our service standard. Thank you! Please take good care and we look forward to welcoming you back soon! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BobbyGentry wrote a review Oct 2022
Nanjing, China488 contributions91 helpful votes
Stayed 5 nights. Completed my 0 + 3 self designed quarantine (arrived Wednesday, free to explore Saturday at 9am, daily lateral flow tests and free nucleic tests at HKI airport day 2 and day 4 - easy to locate on arrivals platform. ) Hotel of choice, large spacious rooms, beautiful gardens, room service, keep to yourself for three days (good excuse to get over jet lag) and then free to do touristy things. LeaveHomeSafe App needed. Close to Airport (Disney - Sunny Bay - Tsing Yi - Airport.) Staff absolutely lovely, kind and very supportive.
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Date of stay: October 2022Trip type: Traveled solo
Room Tip: Link LeaveHomeSafe with HK vaccine pass
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from DEL GSM, Guest Services / Front Office at Disney Explorers Lodge
Responded 10 Oct 2022
Dear BobbyGentry, Thank you for your recent stay at our Lodge. We appreciate your valuable time to provide a review of your stay. It is glad to learn that you loved our room and hotel environment and enjoyed a comfortable time at our hotel. Thank you for your commendations to our Cast Members' service excellence in providing the best service and accommodation to each of our guest. Your encouragement will definitely be shared with the teams! Thank you! We very much look forward to welcoming you back in a not too distant future enjoy another wonderful time! Please take good care! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katrina wrote a review Sep 2022
Hong Kong, China12 contributions23 helpful votes
We stay here regularly and are never disappointed. Pool was empty on Friday night and we also enjoyed it on Saturday before the amazing Momentous show in the evening. We were upgraded to the sea view room. It was lovely to watch the kids playing on the lawns on Saturday night with their lanterns. We will keep coming back, its always a wonderful escape.
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Date of stay: September 2022
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from DEL GSM, Guest Services / Front Office at Disney Explorers Lodge
Responded 14 Sep 2022
Dear Kat275, Firstly, thank you for your continuous support to Hong Kong Disneyland! We thank you for your recent stay at our Lodge and contributed your valuable time to provide an amazing review of your stay! It is always rewarding to receive compliments, especially they are as positive as your experiences were. Your wonderful stay truly encourages our Cast Members with a brightened team spirit. Thank you! We look forward to hearing from you for a re-visit in a near future. Thank you! Best Regards, Michael Lock Senior Manager, Hotel Operations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wong wrote a review Aug 2022
1 contribution1 helpful vote
Super helpful, friendly and high quality hotel staff, felt very welcomed and warm. Hotel design and decoration details in every corner are also fantastic-- can feel how much heart and effort have been invested in the hotel! Will definitely visit again for sure!
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from DEL GSM, Guest Services / Front Office at Disney Explorers Lodge
Responded 22 Aug 2022
Dear Fiore1223, Thank you for choosing our Lodge to celebrate your family's birthday. Your valuable time contributed to provide a review of your stay is truly thankful. Your amazing 5-star rating is definitely one of the important scores we received during the week! We are thrilled to know that you and your family were impressed by the Lodge's environment and accommodation as well as our Cast Members' services. It is our pleasure to commend our Cast Members for their professional efforts contributed to each of our guest. Thanks again for your compliments which are truly appreciated. We look forward to welcoming your re-visit in a not too distant future to experience another Disney adventure! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aerosmith650 wrote a review Aug 2022
Hong Kong, China26 contributions14 helpful votes
We have a little getaway at the new Disney Resort with our kids during summer holiday. The hotel is a nice set up with plenty to explore and experience the moment we enter the lobby. Room is well equipped with plenty of space for the little one. We were glad the outdoor pool was open and its definitely a nice experience under the hot summer sun (booking is required due to covid). Overall, we had a lovely stay in a nice property, excellent and friendly service from the staff especially during the difficult time under covid. In particular, we appreciate Miss Carrie great assistance on our seamless check-in, she explained special arrangement under covid and answer all of our questions. Mr Jason offered fabulous service at the frontline and solved our parking issue, gave us a great head start for our getaway. Well done ^.^
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DEL GSM, Guest Services / Front Office at Disney Explorers Lodge
Responded 14 Aug 2022
Dear aerosmith650, Thank you for your recent stay at our Lodge to enjoy an adventure! Your time contributed to share a review of your staying experience is truly appreciated. Our teams are glad to know that you experienced an enjoyable stay at our property. It is always rewarding to receive guests compliments, particularly when they are as positive as your experience was. Your encouraging comments will definitely be shared with Carrie and Jason for their efforts contributed to provide a delightful stay for our honorable guests. Thanks again for your benevolent note. We very much look forward for your re-visit to Hong Kong Disneyland enables us to provide another magical and wonderful Disney journey for you and your family! Hope to see you soon! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ashlea E wrote a review Jul 2022
Plymouth, United Kingdom333 contributions113 helpful votes
A wonderful hotel in Disney. It reminds me of the Animal Kingdom lodge in Disneyworld. I love the theming, the rooms are amazing and the hotel grounds are really beautiful. I wish the pool had been open but it was closed due to covid. I loved the world of colour restaurant.
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DEL GSM, Guest Services / Front Office at Disney Explorers Lodge
Responded 4 Jul 2022
Dear Ashlea E, Thank you for your recent stay at our Lodge! Your valuable time contributed to provide a review of your staying experience is truly appreciated. It is always encouraging to hear positive comments, especially to be shared by our honorable guests! We are delighted to know that you love our room, facilities and food, as well as our themed environment has impressed you! We very much look forward to welcoming you back to our Lodge for repeating the enjoyment with more fun! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rosa C wrote a review Jun 2022
Hong Kong, China15 contributions8 helpful votes
We spent two nights at the hotel. Overall, we were quite satisfied with the rooms, which were well equipped and quite spacious. However, we were very disappointed and frustrated to discover that we were unable to dine at any restaurants in the hotel during our stay because they were all fully booked - even the restaurants at the other the Disneyland Hotel. We didn't expect that the hotel cannot accommodate the dining needs of their guests, especially when there's no other dining outlets near-by. As a result, my friends and I had to travel to Tung Chung for our meals. I think this is quite unreasonable, and even some staff suggested we order room service. We chose to stay at this resort for the overall experience, and not to order food to our hotel room. And given its relatively remote location, we were forced to travel into town in search of food, which was very inconvenient. I hope the hotel will review their food and beverage services so that other guests don't experience the same disappointment.
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DEL GSM, Guest Services / Front Office at Disney Explorers Lodge
Responded 13 Jun 2022
Dear T367ONGrpsac, Thank you for your recent stay at our Lodge. We appreciated your valuable time contributed to provide a review of your staying experience. We are glad to learn of your comfortable stay with our accommodation and facilities. Your encouraging comments will definitely be shared with the teams. Thank you! We regret to learn of your unpleasant F&B experience encountered during your stay. Please accept our apologies for letting you down. We value our guests’ opinion and please rest assured that your comments have been shared with the relevant team for proper review. Hong Kong Disneyland Resort strives to provide the best service to each of our Guest. Your comments are much appreciated and will indeed assist us to perfect our service standard and Guest experience. We look forward to welcoming you back in a not too distant future. Wishing you a Magical Day! Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cecilia wrote a review Apr 2022
Hong Kong, China13 contributions11 helpful votes
Our family of 4 spent the Easter holiday here. We are regular visitors to HK Disney hotels and the Disneyland park. Explorers Lodge is the newest hotel amongst the three Disney hotels in HK, so we prefer to stay here though most of the kids activities now are mostly at the HK Disneyland hotel (Hollywood hotel has pretty much been closed during the pandemic). We took a morning walk from Explorers Lodge to HK Disneyland hotel and it was about 20 mins with young toddlers, it was a very nice walk. Alternatively, the shuttle bus ride is less than 5 mins. The hotel offered a variety of kids activities during Easter (while the park and most of the recreational facilities were closed in HK). We had a picnic outside on the grass, there were other things you could borrow for/play with the kids: soccer, scooter, balance bike, board games. We played mini golf with the kids, it was quite fun, my older one really enjoyed it. The kids also pained some Easter eggs and had a mini Easter egg hunt. So there were plenty to do for a two-night stay. The only thing to improve for the hotel during the pandemic is really the F&B. Most restaurants in both hotels serve set lunch/dinner, and with one of my picky toddlers, that becomes very limited as to what he’ll eat, so for food selection, I’ll have to say Ocean Park Marriott hotel (Ocean Park is another popular theme parks in HK) offered better a la carte options when we stayed there.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from DEL GSM, Guest Services / Front Office at Disney Explorers Lodge
Responded 19 Apr 2022
Dear CeciliaLinn, Firstly, thank you for your regular support to Hong Kong Disneyland Resort, much appreciated. Thank you for your recent stay at our Lodge and contributed your valuable time to share a review of your staying experience. We are pleased to learn of your pleasantly stay at our property enjoying the environment and our recreational activities had cheered up your family. It is always thrilled to receive positive comments especially from our honorable guests to tell us! Thank you for your note that will definitely be shared with the teams. Please accept our apologies for the F&B arrangements had caused you inconvenience. We treasure all our guests’ opinions and will for sure take a proper review with the team. Thank you for bringing it to our attention as indeed your comments can assist us to perfect our service standard and enhance guests experience. Thank you again for your note. We very much look forward to welcoming you and your family back in a not too distant future. Please stay healthy! Best Regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$146 - US$273 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHong KongIslands District / Discovery Bay / New Territories
NUMBER OF ROOMS
750
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DISNEY EXPLORERS LODGE - UPDATED 2022 Hotel Reviews & Price Comparison (Hong Kong, China) - Tripadvisor

Frequently Asked Questions about Disney Explorers Lodge
Which popular attractions are close to Disney Explorers Lodge?
Nearby attractions include Hong Kong Disneyland (0.7 km).
What are some of the property amenities at Disney Explorers Lodge?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Disney Explorers Lodge?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Disney Explorers Lodge?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Disney Explorers Lodge?
Yes, valet parking is available to guests.
What are some restaurants close to Disney Explorers Lodge?
Conveniently located restaurants include Enchanted Garden Restaurant, Chef Mickey, and Crystal Lotus.
Are there opportunities to exercise at Disney Explorers Lodge?
Yes, guests have access to a pool during their stay.
Does Disney Explorers Lodge have an airport shuttle?
Yes, Disney Explorers Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Disney Explorers Lodge have airport transportation?
Yes, Disney Explorers Lodge offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Disney Explorers Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Disney Explorers Lodge?
The staff speaks multiple languages, including English and Chinese.