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Room is clean, larger than average. staff is attentive, responsive and courteous. However staff who would speak English is is very limited. The name “Airport seems misleading. It took 3 hour to get from airport to the hotel. Bad local traffic congestion ? Layover for...More
1 Thank Vuong N
Response from Holiday inn exp... B, IHG Social Listening Team at Holiday Inn Express Beijing Airport ZoneResponded 2 weeks ago
Dear Vuong N,
Thanks for choosing to stay with us. We appreciate your comments and are delighted to receive your praise regarding hotel's cleanliness and staff service.However, we are sorry to know that our staff's lack of English skills. We will certainly strengthen our training...More
This hotel isn’t that close to the airport, but by Beijing standards, it still classes as in the Airport Zone. It’s certainly much closer to the airport than to the city so that’s a plus if you’re trying to stay out of the CBD. By...More
Response from Holiday inn exp... B, Manager at Holiday Inn Express Beijing Airport ZoneResponded 12 November 2017
Thank you for your stay , it is our honor to provide quality services to each guests . It will be more efforts to continuously improve the hotel service quality, let more guests feel our attentively. In addition, we are also very recommend...More
This hotel is about 10 minutes from the airport, but the price is decent. Overall it is comfortable, ok service, ok breakfast for the price. And I will probably stay again next time I need to catch an early plane.
We picked this hotel because it was located near the airport and said that it had free transport to the airport
When we checked in we were informed that these shuttles did not start until 7.
Not good for us. Later that day the manager...More
Response from Holiday inn exp... B, IHG Social Listening Team at Holiday Inn Express Beijing Airport ZoneResponded 10 May 2018
Thanks for choosing to stay with us. We are delighted to know that you were satisfied with our hotel's rooms and beds.However, we are also quite sorry for the room temperature issue. We will certainly share this with our management team so that...More
This place is rather tiered, service is lackluster and while on the face of it breakfast looks like a good spread, getting an egg cooked takes so long you’ll give up if you’re in a hurry. I used the 24 hr gym which was fairly...More
Response from Holiday inn exp... B, IHG Social Listening Team at Holiday Inn Express Beijing Airport ZoneResponded 17 April 2018
Thanks for choosing to stay with us and your recognition our our location and the 24 hr gym.Apart from that, we value your feedback regarding breakfast and staff service and will further share this to our management team for further evaluation. Hope you...More