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JW Marriott Dongdaemun Square Seoul

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Traveler (900)
Room & Suite (231)
Dining (112)
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Overview
  • Excellent78%
  • Very good16%
  • Average3%
  • Poor2%
  • Terrible1%
Travelers talk about
“east gate”(46 reviews)
“griffin bar”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,051)
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748 results
Traveler rating
613
98
18
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8
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613
98
18
11
8
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All reviewseast gatethe executive loungegriffin barsky view roomskyview roombltddpthe general managerthe entire staffplatinum membernespresso machineconcierge staffspecial thanksindoor poolwonderful hotelsubway stationgwangjang market
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1 - 5 of 748 reviews
Reviewed 3 days ago

My favorite thing about this hotel is it's location. It is near plenty of sites, right next to a key subway station and yet not in the middle of the tourist area (which gives it a calmer and more local feel). And the view of...More

Thank Jbergtrvl
Response from JWMDDM, General Manager at JW Marriott Dongdaemun Square SeoulResponded 3 days ago

Dear Jbergtrvl, Thank you so very much for taking the time to review the hotel. I truly appreciate your comments and am so glad you enjoyed our facilities. I look forward to welcoming you back on your next visit to Seoul. Kindest regards Matthew Cooper...More

Reviewed 1 week ago

There are some really good things about the hotel and some not so good things. I have been a loyal member of Marriott and they have never charged me extra for early check-in. I am close to becoming a gold member but they still charged...More

Thank TravelDiaries_Pulkit
Response from JWMDDM, General Manager at JW Marriott Dongdaemun Square SeoulResponded 4 days ago

Dear TravelDiaries_Pulkit, Thank you for taking the time to review the hotel and for your valuable feedback. I will take your feedback on board and make the hotel go from good to great. I look forward to seeing you again soon. Kindest regards Matthew Cooper...More

Reviewed 1 week ago

The concierges, Aiden and Jessica, were very helpful in assisting me with my needs. Jessica, especially, went out of her way to help me find the services I needed in town despite most businesses being closed for a national holiday.More

Thank hchang2018
Response from JWMDDM, General Manager at JW Marriott Dongdaemun Square SeoulResponded 1 week ago

Dear hchang2018, Thank you so much for your review I am very happy that you highlighted these amazing associates. I will be sure to thank them from you. I look forward to welcoming you back to the hotel very soon. Kindest regards Matthew Cooper General...More

Reviewed 2 weeks ago

I stayed at the JW Dongdaemun Square for 5 nights in May and I was extremely pleased with the service in the executive lounge and from the concierge. I was traveling on business with my boss and on the first day we had a hard...More

1  Thank JakeGYoung
Response from JWMDDM, General Manager at JW Marriott Dongdaemun Square SeoulResponded 2 weeks ago

Dear JakeGYoung, Thank you so much for your wonderful review and particularly for highlighting these amazing associates. They are excellent ambassadors of the way we like our guests to be pampered. I will be sure to recognize them for their efforts. I hope we have...More

Reviewed 2 weeks ago via mobile

We went to visit Seoul and decided to spoiled ourselves. We were not disappointed by this luxury hotel. Everything is refined , elegant yet still simple. The service is exquisite and staff is making every efforts to satisfy your requests. We enjoyed drinks on the...More

2  Thank HongKongVanille
Response from JWMDDM, General Manager at JW Marriott Dongdaemun Square SeoulResponded 2 weeks ago

Dear HongKongVanille, Thank you very much for your wonderful review of the hotel. I truly appreciate you taking the time to let other travellers know of your experience. I will be sure to pass your comments along to our associates and thank them for making...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$276 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Seoul
#7 Luxury Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$276 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Seoul
#7 Luxury Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (900)
Room & Suite (231)
Dining (112)
Pool & Beach (57)
Business Center & Event Rooms (13)
Family and Play Areas (6)
Amenities (4)
Nearby
Dongdaemun / Sindangdong
For shopping enthusiasts, Dongdaemun is a must visit.
Enormous shopping centers – stacked with multiple
levels of boutique and independent shops – offer the
latest in Korean fashion, cosmetics, accessories, and
other goods while prices are relatively low. The night
shopping (between late night and early morning) is
particularly well known here, making Dongdaemun a
place where you can literally shop until you drop. If
...More
Questions & Answers
Ask a question
EKL1974
5 April 2018|
Answer
Response from JWMDDM | Property representative |
Dear EKL1974, Thank you for reaching out. 1. You should leave the hotel at 4.30am. 2. My team will call a taxi for you. It is very easy and we can book in advance. 3. It will be approximately $80 - $90 USD. Kindest... More
0
Votes
Jack F
12 February 2018|
Answer
Response from JWMDDM | Property representative |
Hello Jack F, This is Matthew the GM of the hotel. I have messaged you privately my email address and you can also see it in all of my responses on the review page.(TripAdvisor does not allow us to put email addresses here... More
2
Votes
MariaG2588BF
25 January 2018|
AnswerShow all 2 answers
Response from JWMDDM | Property representative |
Good Morning. Please see the review page of the hotel. I place my email on every review response. TripAdvisor does not allow us put email address here. Please message me today and I will organise all your requirements. I... More
0
Votes
Room Tips
"Higher floor with east gate view"
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"Ask for a view of the Gate and Wall"
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"Try to request for high floor with Dongdaemun gate view"
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"Try the ninth floor for the hard curtains"
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