Erakor Lagoon 6335 Paray, First Lagoon, Port Vila, Efate 1101 Vanuatu
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About
#17 of 52 hotels in Port Vila
Location
Cleanliness
Service
Value
Ramada Resort Port Vila boasts state-of-the art facilities, including an onsite restaurant, sport's bar, swimming pool, a gym, meeting rooms and conference room. Guests can access a selection of well-appointed studio rooms, junior suites and two-bedroom suites, all with balconies, air conditioning, kitchenette and satellite televisions with international channels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Internet
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Snack bar
Swimup bar
Poolside bar
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family Resort
Location
47Car recommended
Grade: 47 out of 100
10Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
Erakor Lagoon 6335 Paray, First Lagoon, Port Vila, Efate 1101 Vanuatu
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540Reviews24Q+A100Room tips
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It was excellent super friendly staff fabulous people excellent services.. Breakfast was just enough, clean and delicious Food aervices was great The place and rooms were amazing Thank you very much and I cant wait to go back soon again
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ben Smith, General Manager at Ramada Resort by Wyndham Port Vila
Responded 2 weeks ago
Dear 208melinas, Wow we are so pleased that you had such a great stay. Thank you so very much for choosing to spend your valuable time off with us and taking the time to write of your experience with us. It was an absolute pleasure hosting you and we also cant wait to welcome you back! Warm regards Ben
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
The staff here are so friendly and accommodating. We'd been traveling for a few days and this was the first time we'd been able to really rest. The rooms were so comfortable and we knocked out within seconds of hitting the pillow. I love the thoughtful design of the suites and the proximity of the restaurant to the water. Jenny, our waitress was such a delight and I'm so grateful she was around to chat with us and made our dinner so much more enjoyable. Thank you to the staff of this wonderful hotel for taking such great care of us!
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hani DAHER, Owner at Ramada Resort by Wyndham Port Vila
Responded 29 Aug 2022
Dear Anikaiko, Thank you so much for choosing to stay with us and taking the time to write such a lovely review. We loved hosting you during your time in Vanuatu!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A big thank you to the teams of this establishment, and their manager Ben for their hospitality and professionalism. We lived with them 2 cyclones, and despite the difficult operating conditions, the management and maintenance of services remained of quality. Smiles, kindness and accompaniment have always been there. Bravo
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ben Smith, General Manager at Ramada Resort by Wyndham Port Vila
Responded 2 weeks ago
Dear zz98832, Thank you so very much for taking the time to write of your experience with us. We are pleased that you felt safe, well cared for and comfortable during the two cyclones. Despite the cyclones, it was our pleasure hosting you! I am very grateful to the team that despite the challenges at home as well also came into work. Kind regards Ben
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Ramada for a 3-week period that spanned 2 tropical cyclones (TC Judy and TC Kevin). The communication and service we received from all the staff, including the General Manager, Ben, was excellent. I couldn't believe the number of staff that turned up on the days that followed both cyclones, they did all they could to accomodate us, and they did so with extremely positive and pleasant attitudes. As guests they gave us their complete time and attention when i'm sure their families needed them at home to help with post cyclone repairs and clean-up. My experience staying at the Ramada was excellent, and I would highly recommend the hotel for people looking for nice accomodation close to the action of Port Vila. Thank you to all the staff, Michael Guli
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Date of stay: February 2023Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
TimberBlueMountains wrote a review Feb 2023
Blue Mountains, Australia391 contributions232 helpful votes
We had a week, less one day due to flight cancellation, at the Ramada. This was the 9th place we have stayed at in Vila over many visits and is easily the most well appointed and designed. It is still fairly new and I am so glad that they survived the covid lockdown as many of our favourite business's in town did not. The room was spacious and very clean. Fantastic design and the use of local hardwood is excellent. Plus with it's own kitchen you can choose to buy beautiful local organic produce and do your own thing or make use of the restaurant. We like to mix it up. The food at the restaurant is good but could do with perhaps another dish or two on the menu, or to vary the menu through the week. Happy hour(s) and the live music is a bonus, although I was disappointed that there was no live music on the Saturday evening as it was my birthday! Sorry had to slip that little whinge in there. The fire show mid week was great, not as extensive as at the Beach Bar at Mele on Friday evenings but for a donation only, it's great entertainment. One thing that the management could look at is moving some of the sun lounges from the pool area to along the lagoon front. We looked straight out at the lagoon and it would have been nice to have had a couple of lounges spaced every 5-10 metres to have a relax in and perhaps a few in the little chapel on the water. Not everybody wants to lay around a pool in a circle looking at each other. The best part about the Ramada is the staff, they are fantastic. As is typical in Vanuatu, everybody has a warm smile, they are friendly and will help with anything you need, from getting your phone connected to wifi to suggesting it's Tusker time! Overall, the measure of any accomodation is "would you stay there again, and it's a definate yes with the Ramada. Quick walk to buses on the main road, or the Au Bon Marche which has everything you could need food, drink or grocery wise and fantastic staff.…
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Date of stay: October 2022
Value
Rooms
Service
Room Tip: I reckon a ground floor room overlooking the lagoon is the go.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ben Smith, General Manager at Ramada Resort by Wyndham Port Vila
Responded 22 Feb 2023
Hello TimberBlueMountains, Thank you so much for taking the time to write of your experience with us at RAmada. the team are absolutely thrilled that you had such a great stay with us. Oh no I am sorry to read the Local Dance troop where not there for your birthday. Ther was one saturday that a few of them had been sick and so where not able to preform! Normally they are very entertaining and talk to the culture of vanuatu during and between song and dance. We have strated putting a few facing the Lagoon, I do like your idea and we will add more facing out to the lagoon. Thank you We loved hosting you and hope to see you again! The Ramada Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great stay at Ramada and loved the location. We could walk to town easily or catch a local bus. Our lagoon view suite was a great size and the bed was comfortable. The rooms face East so the balcony had sun in the morning which was nice and it meant our room were was cooler in the afternoon. The block out curtains also did a good job so we could sleep in. The staff were all great and very friendly with a special shout out to Bob at the pool who is such s nice man! The only thing that could be improved is the food as we did have some lunches that I’d not recommend, I even sent a burger back which was so over cooked and horrible I couldn’t eat it! I never do this which is saying something! There are two chefs and you definitely want to hope that Kanik (I hope I’ve spelt his name correctly) is working as his food is great! Also don’t expect a proper beach as the hotel is on lagoon 2 which is more like a river outlook and not somewhere you’d want to swim!…
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ben Smith, General Manager at Ramada Resort by Wyndham Port Vila
Responded 2 Feb 2023
Dear 2BSM4, Thank you so much for entrusting us with your valuable holiday time. We are thrilled you had such a great time with us. We loved hosting you! Bob is fantastic! we are lucky to ahve him as part of the team. I wil be sure to personally thank him. Thnak you for letting us know about the food! I will speak to our executive chef and fix this quick smart.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I really enjoyed our time at the Ramada and wished it was longer. We stayed at this hotel after our flight home was cancelled by Air Vanuatu and of the three hotels we stayed at in Vanuatu this was by far the best and on par with any hotel experience we have had world over. Food and service were both excellent. I wanted to specifically call out Peter, Jerry and Jennefer who provided outstanding service at the bar and restaurant. Miky from the reception area who took us back and forward to our room was also a charm. I was very thankful to the room cleaning staff who were able to provide us with a room well before check in time. This absolutely made our day. Thanks too to the GM Ben who assisted us during our stay immensely. You are running an excellent hotel, something you should be proud of. For the room - the bed was excellent - very comfortable! Everything in the room was in great working order too. Outdoor area including the pool and gym all appear well maintained and had no issues. I would not hesitate to stay again in this hotel.…
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Ben Smith, General Manager at Ramada Resort by Wyndham Port Vila
Responded 16 Jan 2023
Dear Ferris_Bueller1, Thanks so much for taking the time to write about ypour experience with us. The team and I are thrilled you had such a good time! Thank you for giving me the opportunity to celebrate this with the team! I am lucky to have such a great team that love what they do! We do hope to be able to host you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janice L wrote a review Dec 2022
Spent 10 days at this beautiful resort. Happy to see that even though it must have been a struggle during covid lockdowns that the resort was still up to the same standard as the last time I had stayed there. This was the first time my travelling companions had stayed and they were all suitably impressed and loved our little getaway. Accommodation was super clean and provided all the special touches that one would expect. Restaurant ,food and service was amazing. Weather was super hot so made use of the pool every day. Pool area and grounds were very well looked after. Evening drinks by the pool were a must and made extra special by the always happy staff. Overall the staff were amazing, they did fantastic job of looking after us all. The people are what makes this place so special. I would highly recommend a stay at this perfect oasis and will certainly be back again myself …
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Date of stay: November 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ben Smith, General Manager at Ramada Resort by Wyndham Port Vila
Responded 27 Dec 2022
Dear JanicelA9548HQ, Thank you so much for taking the time to write of your experience. It was an absolute pleasure hosting you all during your time in Vanuatu. Covid was hard for everybody but we are so excited to be able to welcome people back to our corner of paradise both new and returning friends. The team and I are so pleased that you had such a great experience with us. We always strive to make our resort a home away from home for our guests and ensure that they feel truly comfortable and able to relax completely. We cant wait to welcome you back if you are ever back in Vanuatu, we hope you are! Thank you Ben and the team at Ramada.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would never recommend this hotel. They overcharged me a night for my stay and I have in writing from them that I would be refunded. 7 months later I have not received said refund. The food was disgusting.
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Date of stay: December 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I recently returned to Vanuatu and had to quarantine at the Ramada. Very dissapointed in the experience. Food was well below average. Overcharged for 1 night which had to be paid in the 1st few days and also charged 51,000vt for air conditioning on top of quarantine charges which had been advertised by the government. Absolutely ridiculous - i was not made aware of the charge until I got the bill on the 2nd day. Had I been given a choice as the others on the flight were I would not have agreed to stay there. Management even accessed my private facebook page and read to me a statement that I had put on my page about the food and thanking them for finally sending someone to the market and buying some local fruit. Tv and Wifi worked sometimes and not others. Now the management are refusing to answer any emails to discuss the issue with regards to overcharging for a night.…
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Date of stay: December 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$190 - US$202 (Based on Average Rates for a Standard Room)
LOCATION
VanuatuEfatePort Vila
NUMBER OF ROOMS
80
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Frequently Asked Questions about Ramada Resort by Wyndham Port Vila
Which popular attractions are close to Ramada Resort by Wyndham Port Vila?
Nearby attractions include Ekasup Village (1.1 km) and The Vanuatu Cultural Centre (1.1 km).
What are some of the property amenities at Ramada Resort by Wyndham Port Vila?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Ramada Resort by Wyndham Port Vila?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ramada Resort by Wyndham Port Vila?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ramada Resort by Wyndham Port Vila?
Yes, free parking is available to guests.
What are some restaurants close to Ramada Resort by Wyndham Port Vila?
Conveniently located restaurants include Stonegrill Restaurant, L'Houstalet Restaurant, and Warhorse Saloon Restaurant &Bar.
Are there opportunities to exercise at Ramada Resort by Wyndham Port Vila?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Ramada Resort by Wyndham Port Vila have an airport shuttle?
Yes, Ramada Resort by Wyndham Port Vila offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Ramada Resort by Wyndham Port Vila have airport transportation?
Yes, Ramada Resort by Wyndham Port Vila offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ramada Resort by Wyndham Port Vila?
Yes, dry cleaning and laundry service are offered to guests.
Does Ramada Resort by Wyndham Port Vila offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.