Good: Staff were very lovely - especially our main housekeeping staff Bishal; Beds were comfy; Room service delivery was quick; Buggy's were easy to order; Fun to have bikes per villa; Dusk restaurant was delicious. Complimentary water and fruit. Beach access was convenient. View was nice. Having a private pool was AMAZING! Needs improvement: Lack of info on boat timings and arrival procedure - had to call to figure this out. I would hope that this info would be part of the follow up welcome email after booking. Boat fee of 210 AED was a surprise - this should be included in the price; Waiting area for the boats was very small and cramped; Villa was spacious but the decor felt like Ikea and the layout was very odd - so much wasted space, it was very strange; The TV is super small, for a room that size it should be twice the size; No way to connect personal devices to the TV which is common at many luxury resorts these days; Bathroom is super open! Toilet is enclosed but shower is not. Not much privacy which we didn't know in advance so it was a bit of a surprise; In that giant bathroom there was only one towel bar and one hook - nowhere to hang toiletry kit or additional towels or anything; Nowhere to hang swimsuits to dry; Planters around the poolside were unkempt with lots of dead leaves and overgrowth; Tons of ants around the pool; Very loud family of birds hung out all day (from dawn!!) outside our villa and delivered dead rotting fish to our poolside daily (staff were very apologetic and removed the fish quickly); Sliding doors to the pool were the only working doors despite there being numerous other doors that were all locked. The sliding doors were SOOO HEAVY and needed lubricant or maintenance or something; Most days the pool was very HOT - had to call several times to ask the temp to be adjusted and it would cool down for a bit and then temp would rise back up. Not refreshing on hot August days; There were no reading lights at the bed, so unless you pack your own travel light you can expect to go to bed at the same time as everyone else because it's all lights or no lights... No late night reading: The "Bose" speaker that is mentioned on the room features online was not plugged in. It was only after we noticed the terrible sound on the tv when there's a giant speaker attached did we troubleshoot and find the issue. This speaker should be on when the guest arrives. Overall: Nice place, cool vibe, great staff, but value for money was lacking. For the price we paid there weren't enough perks! Need to include breakfast in that price at the very least!…
So, we visited this beautiful property on 2 Sep 2021 for two day. My experience at the property was so amazing, that i plan to visit again next month. The vibe of this resort, is completely mesmerizing and will stay with you forever. I would say if you plan to visit the island you should look for Amandeep he was like a tourist guide to us and most helpful person there and he was simply amazing . He showed us around the island, helped us with everything very promptly. Please visit this property and make beautiful memories for lifetime. Every little thing is detailed and flawless.
Phenomenal experience; we enjoyed every second during our stay in Nurai. The service was amazing, whenever we needed a buggy to to anywhere it was provided with almost no wait time at all. There are multiple restaurants for dinner. The villa was perfectly maintained and clean, the pool is temperature controlled to our liking. We cant wait to come back again. As per my husband everyone should do Nurai at least once in their life.
The staff was nice Mr. Aman so kind and helpful he deserve better.. The clean was great but the decor 60/100 The food fabulous.. The cleaner perfect My experience Over all, was very good I’m happy in my vacation. I’ll visit again to see something new
A truly beautiful island with white sand and a tranquil vibe. The rooms are furnished to a high standard, very spacious and the views overlooking the sea are breathtaking. The staff are incredibly polite and helpful- Amandeep in particular treated us like family. He is a star. Spa facilities are also superb. We came for our wedding anniversary and it was the best decision we made. Thoroughly recommend this hidden gem.