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Novotel Abu Dhabi Al Bustan

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Sheikh Rashid Bin Saeed Street corner Rabdan Street, Abu Dhabi 95208 United Arab Emirates
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (731)
Room & Suite (183)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 22/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Abu Dhabi Al Bustan
Updated 22/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 161 hotels in Abu Dhabi
Location
Cleanliness
Service
Value
Ideally located, 10 mins from Bateen Beach, 25 mins from amusement parks such as, Yas Waterworld and Ferrari World and 20 mins from the Louvre AD, Novotel Abu Dhabi Al Bustan is a perfect place to stay. This mid-scale property features 361 rooms and suites suitably designed either for business or leisure travelers. Guests can choose from 4 on-site food & beverage outlets offering several dining options from “à la carte”, buffet, steakhouse or healthy selections. The hotel also features a well-equipped mixed gym, outdoor temperature controlled swimming pool for kids and adults with outdoor Jacuzzi, treatment rooms for men and ladies, offering diverse massage choices, sauna, steam bath, indoor Jacuzzi, and kids corner. 7 spacious meeting rooms and 1 big ballroom are also available for events, weddings, and banquets with free high speed internet access available in all areas. A web corner featuring Mac computers is available in the lobby for easy access to Internet for hotel guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Children's television networks
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Happy hour
Kids' meals
Outdoor dining area
Swimup bar
Poolside bar
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Minibar
Flatscreen TV
Sofa bed
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English, French, Russian, Arabic and 8 more

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
61Restaurantswithin 1 km
1Attractionwithin 1 km
2000Reviews32Q+A100Room tips
Traveler rating
  • 1,461
  • 368
  • 95
  • 32
  • 44
Time of year
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Popular mentions
Bhagat S wrote a review 14 Oct
1 contribution
I would like thanks for chef and the service staff for giving a very good Indian food and very good service and special thanks to chef Maya, ganga And Mariel and John and its was a very wonderfull dinner thanks to all b
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Date of stay: October 2021Trip type: Traveled on business
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linarusliana wrote a review Sep 2021
Abu Dhabi, United Arab Emirates4 contributions
Hotel's Favorite
The service at novotel al bustan was excellent. Staff were very pleasant and helpful. However in particular one of staff made my stay enjoyable thanks to Mr.Javed at reception provided excellent service.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Reda Zerrouk, General Manager at Novotel Abu Dhabi Al Bustan
Responded 4 weeks ago
Dear linarusliana, "Thank you for staying at the Novotel Abu Dhabi Al Bustan. We greatly appreciate your positive feedback and are happy to meet your expectations during your stay. We will be pleased to welcome you again in the near future. With Regards Reda Zerrouk General Manager
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Feroz A wrote a review 13 Oct
1 contribution
Iam here for 10 days and all going good rooms is so clean and comfortable housekeeping staff are always friendly and give you their best to make you feel happy and comfortable during stay Sunil from team at my room service is always good and cleaning my rooms tidying everything bathroom is well clean and enough amanties thank you for doing this job housekeeping team Chandan for deliver me always water all hotel staff are always friendly and dealing with smile that make you feel valued chekin staff manager puja and Sofia is so welcoming and friendly with guest service iam completly happy In room 512 love the service done from everyone Cleaning team is so good under Management of mr Dilnawaz khan he come and meet everyday just to check if I am okay in room and if he can do anything to make my stay more easy love this thank you very much Dilnawaz Bhai for your care always kind manager by Novotel will be here back inshallah whenever in Abu dhabi thank you overall to team and management ❤️❤️
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Date of stay: October 2021Trip type: Traveled solo
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Shubhi Sabharwal wrote a review 12 Oct
6 contributions
I stays there for almost three days. Food is awesome. And staff is very cooperative I must say. These three days the duty manager was on there toes. I had few issues but Mr Badri was always there to assist all the time. I liked the hotel and the food.
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Date of stay: October 2021Trip type: Traveled on business
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Response from Reda Zerrouk, General Manager at Novotel Abu Dhabi Al Bustan
Responded 2 days ago
Dear Shubhi Sabharwal, "Thank you for your positive comments after your stay at the Novotel Abu Dhabi Al Bustan. We are happy that you are happy with your stay and are impressed with our accommodation during your visit. We will be pleased to welcome you again in the near future. With Regards Reda Zerrouk General Manager"
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abhishekmb003 wrote a review 11 Oct
Abu Dhabi, United Arab Emirates2 contributions
The check in staff was extremely rude. I am an Accor member and usually after every stay of mine they ask me to review the satay, but this time surprisingly they did not send a review email. The staff name was rania i guess, I’m not sure. But when I came for check in first she was on a call. Then I gave her my emirates ID, she took it. Then she asked me I can’t find your booking give me a number. And she did not even say please or good evening or anything. It’s like she owns the hotel and I’m coming for a free stay, immediately I left the counter and told her I do not want to check in with her. And went to another counter and informed the staff that your colleague is very rude ! Really bad behavior. Please let me know the action that will be taken for this behavior. That is my reservation no: KRQDLBMN
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Reda Zerrouk, General Manager at Novotel Abu Dhabi Al Bustan
Responded 2 days ago
Dear Abhishek, We were very disappointed to read your experience during your check- in at Novotel Abu Dhabi Al Bustan, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. At Novotel, we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enormous impact on the overall holiday experience in our hotels, therefore we are sincerely sorry to read your comments on the service you received and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Novotel Abu Dhabi Al Bustan will remain an option for your next stay in Abu Dhabi and that we will have the opportunity to restore your faith within us. Sincerely Reda Zerrouk General Manager
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PRICE RANGE
US$46 - US$254 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
361
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Frequently Asked Questions about Novotel Abu Dhabi Al Bustan
Which popular attractions are close to Novotel Abu Dhabi Al Bustan?
Nearby attractions include Fun World (1.1 km), Toy Town (0.7 km), and Gallery One (1.0 km).
What are some of the property amenities at Novotel Abu Dhabi Al Bustan?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Novotel Abu Dhabi Al Bustan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Abu Dhabi Al Bustan?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Novotel Abu Dhabi Al Bustan?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Novotel Abu Dhabi Al Bustan?
Conveniently located restaurants include Mosaic Restaurant - Al Muroor, Waves Bar & Outdoor Lounge, and Stock Burger Co. Abu Dhabi.
Are there opportunities to exercise at Novotel Abu Dhabi Al Bustan?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Novotel Abu Dhabi Al Bustan have an airport shuttle?
Yes, Novotel Abu Dhabi Al Bustan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Abu Dhabi Al Bustan?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Abu Dhabi Al Bustan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Abu Dhabi Al Bustan?
The staff speaks multiple languages, including English, French, Russian, Chinese, Hindi, Arabic, and Indonesian.