Hotel Ezdan Hotel, the largest hotel in Doha, offers affordable accommodation ranging from single rooms to long-stay apartments. Experience premium facilities which include an Olympic size swimming pool, fully equipped health club and a selection of international restaurants. In addition, Ezdan hotel provides a family friendly environment whereby children can have fun at the outdoor playground or kid’s swimming pool. In-room dining is based on menu options from Al Thouraya restaurant which serves both Arabic and International cuisine. Short and long-stay guests can make use of the ample free parking bays situated on level one to four. Conveniently located within walking distance of the corniche, guests can enjoy added benefits in and around West Bay. Staff at Ezdan is passionate about providing an individualized service to guests and always readily available for delivering excellent service.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighborhood
Quiet
Languages Spoken
English, Arabic, Filipino
Location
no.950 Zone 63 23 Al Kharais St, Doha 23488 Qatar
Ezdan Hotel
4,433 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Ezdan Hotel garners appreciation for its serene atmosphere and modern decor, creating a welcoming environment that many guests enjoy. Its prime location is frequently commended, making it a convenient choice for those visiting Doha for business or pleasure. While the rooms generally receive praise for their cleanliness and amenities, there are mentions of sporadic maintenance issues. The hotel's amenities, including the gym and pools, are well-regarded, though some guests suggest they could benefit from updates.
The friendly and courteous staff is often celebrated for enhancing guest experiences, despite occasional slow service. Travelers find value in their stay, notwithstanding some concerns over rate inconsistencies and unexpected charges. Overall, the Ezdan Hotel's cleanliness stands out, with many travelers noting the diligent housekeeping.
Location
Convenient
Atmosphere
Luxurious
Rooms
Comfortable
Value
Affordable
Cleanliness
Meticulous
Service
Attentive
Amenities
Abundant
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Stayed for 4 nights this time and this time was actually better than the last few times I check in at this hotel. We always want fresh towels every day and housekeeping came without fail daily - Dayanand was superb and he brought us everything we asked for every time (including fresh towels!), toilet amenities were complete this time, room cleanliness was good and appreciate the reception staff who let us check out late.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Ezdan Hotel
Responded Apr 15, 2024
Dear Valued Guest, Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we can exceed your expectations. Once again thank you and looking forward to welcoming you again. Kind regards, Management
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The staff is professional with very good attitude. Shahadat is very professional as a bellman and help me check the rooms and show me the rooms views. I appreciate it very much. I am satisfied with the overall experience and recommend this hotel.
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Date of stay: January 2025Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Naomi Darpoh, Marketing at Ezdan Hotel
Responded 3 weeks ago
Dear Valued Guest, Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to share your review of your stay with us. We are delighted to read that your stay with us was nothing short of perfect and that you enjoyed all of our facilities. Thank you very much once again for your positive reviews and we look forward to welcoming you again for another amazing moment. Kind regards, Management.
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I really liked the hotel., I booked another hotel, but they messed smth with my booking and I had to look for something else at night, so I arrived to Ezdan and they provided a gorgeous room with a view of West Bay. the hotel is located in the very center, very convenient, some malls and museums can be reached by walk. + paid every day and I would like to say that I was not overcharged from the first day. also, thanks to the staff, cleaning twice a day, morning and evening, always asked if it would be convenient. Special thanks to Shahid at the reception, I was late to the airport and he provided fast service. Recommended:)
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Date of stay: December 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Naomi Darpoh, Marketing at Ezdan Hotel
Responded 4 weeks ago
Dear Valued Guest, Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to review your stay with us. We are glad that you have enjoyed your stay with us, and that we can exceed your expectations. Once again thank you and looking forward to welcoming you again. Kind regards, Management
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I recently stayed at Ezdan Hotel and unfortunately, my experience was quite disappointing. Upon arrival, they couldn't find our bookings, which was already frustrating. To make matters worse, they didn't have any rooms with disabled access available, despite my prior request. I was also charged for cups of milk for my infant, which is surprising since every other hotel I've stayed at has provided heated milk to my room for my child without extra charges.
To add to the discomfort, they placed me and my child on a smoking floor, which reeked of cigarettes and dampness. The cleanliness of the rooms was subpar; they were merely wiped over rather than thoroughly cleaned. I even left a piece of rubbish as a test for the cleaners, and it remained untouched for the entire duration of my stay. Additionally, my son accidentally broke a glass cup, and although they initially wanted to charge me for it, Shahid later said it was okay and asked for a good review in return.
When we needed to extend our checkout time, Kareem advised us that it would be 7 pm, but then he lied to his colleagues and claimed he had said 6 pm to avoid trouble. While the location of the hotel is decent, the overall service and experience left much to be desired. I would not recommend this hotel based on my experience.
Apart from all of this, Christian and Jipu were amazing.
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Date of stay: November 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Naomi Darpoh, Marketing at Ezdan Hotel
Responded Dec 7, 2024
Dear Guest, Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to share your detailed feedback about your stay with us. We deeply regret to learn that your experience fell short of expectations and sincerely apologize for the multiple inconveniences you faced. Your concerns regarding the booking issues, the lack of disabled-access rooms despite prior requests, and being placed on a smoking floor with your child are extremely troubling. Providing a comfortable and accommodating environment for all our guests is a priority, and we failed to deliver this for you. We also regret that cleanliness standards and the handling of your requests for milk did not meet your expectations. Your observations will be addressed with the respective teams to ensure better service and adherence to our standards. The incident regarding the broken glass and the subsequent request for a review, as well as the inconsistency in communication about your checkout time, are unacceptable. Rest assured, we will investigate these matters thoroughly to ensure accountability and prevent similar situations in the future. Your feedback is invaluable in helping us improve, and we are genuinely sorry that your stay was disappointing. We hope you might consider giving us another opportunity to provide the quality experience you deserve. Best regards, Management
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I stayed at this hotel for 53 days for the duration of the World Cup in November 2022. The hotel had very large rooms and kitchens with all new appliances which was a great feature for such a long stay. Especially a washing machine. But unfortunately that was pretty much the highlight of the hotel.
The rooms were fairly comfortable and had decent air conditioning, but were not very clean. I had a number of problems during my stay. For example the cooker didnt work so a team of staff had to come and rewire the thing to make it work, which made me question the safety of the unit prior to my raising it. Also the door lock mechanism failed at 1 in the morning, meaning numerous trips to reception and another team coming to replace the lock.
The receptions staff. while friendly, were often very busy and when not busy were quite disinterested. I received a parcel from a courier that I know was there, and the guy at the counter had no interest in finding it for me, until I got a bit annoyed and demanded he find it. Calling reception was a waste of time as the phone is rarely ever answered.
The wifi is the slowest I have ever experienced in a hotel and reminded me of the days of dial up. It was not even possible to have a simple whatsapp video call with family. It was possible to pay a premium to have faster internet but a friend did this and only got 3mbps.
The TV channel choice was extensive, but I was astonished that the hotel hosting over 2000 staff in town for the FIFA World Cup did not even have a channel on offer so a game could be watched. That was insane.
On the plus side it is well located to the metro, and an easy walk to the City Centre Mall. Around the building is a number of restaurants. some of which are great, and a few small shops to buy supplies.
If you have little budget it may be worth considering this but I would not return under any circumstances!
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Date of stay: December 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ezdan Hotels, Other at Ezdan Hotel
Responded Jan 31, 2023
Dear Valued Guest, Greetings from Ezdan Hotel, West Bay Towers Thank you for sharing your feedback which is essential in our constant efforts to continually improve our facilities and standards of service. We regret that your stay with us was not up to satisfaction and we sincerely apologize for that. We hope that this will not deter your believe and trust in us as we are constantly improving our level of customer satisfaction. We look forward to exceeding your expectations upon your next return. Best regards, Management.
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I was stayed in tower 1. My room was good. I observed one thing while HK staff cleaning my room , HK staff and supervisor Bishnu (I seen on name tag) is also there but staff not providing all the amenities after cleaning. Also the supervisor telling staff to ask feed back about cleaning. The staff is requesting feed back 5 star rating and he mentioned is name.
I surprised
The feedback is supposed to come from my heart but the way behavioural of staff I don’t like
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Make sure, you must ask HK staff to clean the room properly also observe if you are there
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Naomi Darpoh, Marketing at Ezdan Hotel
Responded Dec 1, 2024
Dear Valued Guest, Greetings from Ezdan Hotel, West Bay Towers! Thank you for sharing your feedback regarding your recent stay with us. We are glad to hear that you were satisfied with your room. However, we sincerely regret that your experience with our housekeeping services did not meet your expectations. We strive to provide not only a clean and comfortable environment but also a professional and respectful service. Your observations regarding the incomplete provision of amenities and the approach to requesting feedback have been noted with great concern. Feedback from guests should always be genuine and earned through quality service, not solicited in a way that makes our guests uncomfortable. We will address this matter with our housekeeping team, including the supervisor and staff involved, to ensure better training and adherence to our service standards. Your valuable input helps us improve, and we deeply appreciate your honesty. We hope you will give us another opportunity to provide you with the high-quality service you deserve. Best regards, Management Thank you for sharing your feedback regarding your recent stay with us. We are glad to hear that you were satisfied with your room. However, we sincerely regret that your experience with our housekeeping services did not meet your expectations. At our hotel, we strive to provide not only a clean and comfortable environment but also a professional and respectful service. Your observations regarding the incomplete provision of amenities and the approach to requesting feedback have been noted with great concern. Feedback should always be genuine and earned through quality service, not solicited in a way that makes our guests uncomfortable. We will address this matter with our housekeeping team, including the supervisor and staff involved, to ensure better training and adherence to our service standards. Your valuable input helps us improve, and we deeply appreciate your honesty. We hope you will give us another opportunity to provide you with the high-quality service you deserve. Best regards, Management
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My husband and i had a 90minute massage at the Ezdan hotel and it was lovely! My massage therapist Duhi was from India and i have to admit i really like the Indian massage technique! The room was dark and warm, it was quiet with soothing music, generally everything you need to relax. I will definitely be back when I am visiting Qatar next time.
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Date of stay: November 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Naomi Darpoh, Marketing at Ezdan Hotel
Responded Nov 16, 2024
Dear Valued Guest, Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to share your review with us. We are thrilled to hear that you and your husband enjoyed the 90-minute massage and appreciated the skills of our therapist, Duhi. We will certainly pass along your kind words to her, she will be delighted to know you appreciate her services. We’re also glad that you found the ambiance of our spa room to be relaxing, with its warm and soothing environment. Your satisfaction is our top priority, and it’s rewarding to know we met your expectations. We look forward to welcoming you back on your next visit to Qatar for another relaxing experience! Warm regards, Management
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The cleaning team is professional, especially Mr.Dayanand The gentlemen are always on time, very nice and helpful. They provide all the necessary things, new towels, extra bed linen He works tirelessly around the clock. I am very satisfied with them. Thank you very much, gentlemen
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Ezdan Hotel
Responded Apr 15, 2024
Dear Valued Guest, Greetings from Ezdan Hotel, West Bay Towers. Thank you for sharing your review of your stay with us. We are thrilled to see that you enjoyed your stay with us and that our team was able to provide you with exceptional service. Once again, thank you for choosing us and we hope to have the pleasure of welcoming you back soon. Thank you. Warm regards, Management.
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So we had requested a low level floor however when we arrived at hotel we were informed that the only rooms on lower floors were residence apartments. Apparently they lease their apartments to people staying for long periods. We were informed that the hotel room which looked amazing in the photos was actually all above floor 30 only in tower block 1. They have 4 towers this was not ideal so they downgraded us to a lower floor in another block tower, they did not refund anything back to us as the apartments were cheaper than the hotel suites even though we asked several times. We even asked for an upgrade to Bed and Breakfast and this was declined. Although we had paid quite a lot more for the hotel suites and had been downgraded to these apartment or rooms below. these were not very clean probably a 3 Star and not 4 star. apart from this issue the hotel is fabulous. It has a huge pool which is open till 10pm at night, a pharmacy on site a huge supermarket with everything you can think of. Outside there was a greggs, baskins icecream, pizza place all on your door step. it is 10 mins away from the metro which was the West bay Metro. Check what tower you are in as taxi driver will ask this due to the entrance to the blocks area.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Check which tower block you have been allocated. not for anyone with height phobia as hotel...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Ezdan Hotel
Responded Sep 22, 2024
Dear Valued Guest, Greetings from Ezdan Hotel, West Bay Towers. Thank you for taking the time to share your feedback on your stay with us. We are pleased to hear that you enjoyed several aspects of your stay, including the pool, the convenient amenities, and the nearby metro access. However, we sincerely apologize for the inconvenience you experienced regarding the room allocation and the challenges with your request for a lower floor. We understand that this was not ideal, especially given your preference due to height concerns. Your feedback regarding the downgrade, cleanliness, and lack of compensation is very valuable to us, and we will address these issues with the management team to ensure we improve in these areas. We appreciate your understanding and hope that we can welcome you back in the future, providing the exceptional stay that you deserve. Warm regards, Management.
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Ezdan Hotel is a good location for families, I highly recommend it for any one coming to work in West Bay area, it is located in the heart of Doha and close to all Malls. In 4th Floor it has a well equipped gym, a big swimming pool and large area where kids can play. The whole Ezdan Hotel team are exceptional and as an example I can mention Rechel, who is always extremely helpful and professional, has a positive energy and cared about the hotel guests a lot. Thank you to the whole Ezdan Hotel team for your service and support during my stay in the property!
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Date of stay: October 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Ezdan Hotel
Responded Oct 5, 2024
Dear Valued Guest, Greetings from Ezdan Hotel, West Bay Towers. Thank you for sharing your review with us. We’re delighted to hear that you enjoyed your stay with us. It’s great to know that our facilities, like the gym, swimming pool, and children’s play area, added to your positive experience. We truly appreciate your kind words about our team, and we’ll be sure to pass along your special mention to Rechel. Your recognition of her helpfulness and professionalism means a lot. We look forward to welcoming you back soon, and thank you again for choosing us! Best regards, Management.
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There are more places to choose from in the Doha area.
PRICE RANGE
₱4,006 - ₱5,573 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ezdan hotel and suites, ezdan hotel doha
LOCATION
QatarDoha
NUMBER OF ROOMS
196
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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