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Kempinski Hotel Amman

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Traveler (293)
Room & Suite (123)
Dining (59)
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Overview
  • Excellent48%
  • Very good30%
  • Average15%
  • Poor5%
  • Terrible2%
Travelers talk about
“sports bar”(30 reviews)
“executive floor”(17 reviews)
“health club”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (1,032)
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823 results
Traveler rating
383
247
125
45
23
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383
247
125
45
23
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All reviewssports barexecutive floorhealth clubspecial thanksbusiness centermain restaurantdead seabusiness tripguest relationsroom servicebreakfast buffetitalian restaurantvery nice hotelfront officebayanzahrakempenski
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1 - 5 of 823 reviews
Reviewed 2 days ago

I went Amman and stayed at this hotel. It was the worst hotel i have ever stayed for business purposes. Room and especially toilet was too dirty, i had to change my room two times. There was nail in my bed. Breakfast was so poor...More

Thank Nildenn
Hotel's Favorite
Reviewed 26 March 2018 via mobile

The hotel had a responsive and friendly staff (from reception to dining outlets). Accommodation was ok just that we did not have time to explore the area for other dining options. Breakfast and dinner buffet had good menu.More

Thank Ricardo G
Response from Amm1Management, Management Team at Kempinski Hotel AmmanResponded 3 April 2018

Dear Ricardo G, First of all I would like to thank you for dedicating some of your time to share your experience with us. It was an absolute delight to read your review, I cannot thank you enough for your kind words describing so many...More

Reviewed 3 days ago

Location - Good Property - Good Restaurant - good food options Rooms - big size and comfortable. Restrooms - good but need some improvement in the quality of amenities provided. Staff - polite and helpful

Thank Angel A
Reviewed 2 weeks ago

We stayed at this hotel twice. The first time we were on the second floor with a terrible view of the next building with scaffolding. The view was so bad we closed the curtains. The second time they upgraded us to a much larger room...More

1  Thank jackie100860
Response from Faris H, Management Team at Kempinski Hotel AmmanResponded 4 days ago

Dear Jakie100860, First let us just say what a great pleasure it was to have you stay with us at the Kempinski Hotel Amman recently and thank you for taking the time to post a review on Tripadvisor. Your valuable feedback is much appreciated. We...More

Reviewed 3 weeks ago via mobile

I have been in this hotel for days regarding my work, the meeting was perfectly organized , the coffee break was very good and stick to the time, also the ladies from guest relation Sandra and Bayan were very kind , nice and helpful .More

Thank Mariana M
Response from Faris H, Management Team at Kempinski Hotel AmmanResponded 2 weeks ago

Dear Mariana M, Thank you for taking the time to post on TripAdvisor after your recent stay at kempinski Hotel Amman. We were delighted to read that you truly enjoyed your stay with us and that my team took wonderful care of you and that...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$119 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Amman
#12 Spa Hotel in Amman
#14 Business Hotel in Amman
#15 Luxury Hotel in Amman
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Amman
#12 Spa Hotel in Amman
#14 Business Hotel in Amman
#15 Luxury Hotel in Amman
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (293)
Room & Suite (123)
Dining (59)
Pool & Beach (2)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Mohd Ramadhan M
24 March 2018|
AnswerShow all 2 answers
Response from Faris H | Property representative |
Dear Mr. Ramadhan, Greetings from Kempinski Hotel Amman we would be glad to assist you and keep your luggage at our concierge storage. Please if you need any information or assistance don't hesitate to contact our front... More
1
Vote
JuliaChild23
25 November 2017|
AnswerShow all 2 answers
Response from JuliaChild23 |
Thank you Kempinski Team for the response, unfortunately I have already proceeded to book with my usual Hotel for my 10day trip due to the one week delay in your response. Perhaps for next time.
0
Votes
Mohsena B
27 August 2017|
AnswerShow all 2 answers
Response from Faris H | Property representative |
Dear Ms. Mohesna B, thank you very much for considering Kempinski hotel Amman to stay in, in regards to your inquiry, kindly be advised that all the breakfast items are Halaal, we do not use any pork products in our... More
0
Votes
Room Tips
"Rooms are very dirty."
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"Rooms on level 3 or lower dont have any smoking"
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"Look for a City view. It is beautiful."
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"The Executive Floors offer snacks and happy hour."
Read review
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