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Hussein Bin Ali St., Jabal Amman 6 PO Box 831159, Amman 11183 Jordan
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Booking.com
$154
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Free cancellation until 10/07/22
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Expedia.com
$154
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Free cancellation until 10/07/22
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$135
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Hotels.com$154
Travelocity$154
ZenHotels.com$156
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (563)
Room & Suite (229)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 25/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 25/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 266 hotels in Amman
Location
Cleanliness
Service
Value
Travelers' Choice
At the heart of the city, where modern and historic Amman meet. Elevated as one of the city’s most prominent seven hills, Grand Hyatt Amman stands out with its distinctive carved pink stone façade, offering a broad 360-degree view of the city. Along with welcoming guests and travelers into our expansive lobby, not only does Grand Hyatt capture the five-star comfort, but it also provides an abundance of sublime dining experiences centering The Lombard, a grand and modern formed dining room with an Italian sentiment, that serves a modern perspective on historic recipes in a menu of reimagined and utterly delicious Milanese cooking.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Airport transportation
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Hammam
Head massage
Light therapy
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun deck
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Bidet
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Arabic, German and 2 more
1914Reviews10Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
woods_jerry wrote a review 22 Sep
Bristol, United Kingdom4 contributions1 helpful vote
A great hotel with a lovely indoor and outdoor pool complex with a very nice outdoor bar area and a choice of two restaurants. The rooms were nicely maintained and the staff friendly. The hotel is situated in the downtown area within a short walk of places to eat and shop.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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KC wrote a review Feb 2022
San Jose, California22 contributions6 helpful votes
Hotel's Favorite
I stayed at the Grand Hyatt for 5 nights total during my vacation in Jordan and was very impressed with both the staff and the hotel property. During dining services I was kindly cared for by Diya and Khalid during meals, while Ali and Emad helped me with currency exchange, travel questions, and tourist info at the front desk/lobby/concierge. The hotel was very clean and adhering to Covid protocols, and centrally located to many restaurant offerings (Spanish, Italian, Lebanese, etc). It also happens to be meters away from Shawerma Reem which I loved for walk-up/take-away shawerma at 2nd Circle.
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Date of stay: February 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 20 Feb 2022
Dear WhippetGood13, Warmest Greetings from Grand Hyatt Amman! Let me start by thanking you for taking the time to submit your review, sharing your experience with us, with your amazingly wonderful remarks, and for your positive rating. My team and I here at Grand Hyatt Amman, are always happy to treat our guest the way they ought to be treated. We are happy to learn that you had a good experience at the Spa, and that our friendly staff (Diya, Khaled, Emad, Ali and the rest of our devoted team) all assisted in making your experience a positively memorable one. Our purpose is to serve our guests ensuring their stay is in a safe and healthy environment. Thank you for choosing to stay with us and looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rejosam wrote a review 20 Sep
Trinidad, Trinidad and Tobago3 contributions
Hyatt Amman is one of the best Hyatt hotels that I have stayed globally. The service levels are exceptional at all levels. The breakfast is great and the service is exceptional. Would call out Saed who ensures everything is smooth even when the breakfast area is packed.. This has now become one of my favorite Hyatt's. Maybe some of the others esp. those in the US may learn a thing or two on customer services from these hotels..
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 4 days ago
Dear Mr. Rejosam, Warmest Greetings from Grand Hyatt Amman! Let me start by thanking you for taking the time to submit your review, sharing your experience, with your amazingly wonderful remarks, and for your positive rating. It is always a great pleasure to have you staying with us. My team and I here at Grand Hyatt Amman, are delighted to learn that you had a lovely experience with us with our friendly staff (Sa’aed, and the rest of our devoted team members) who all assisted in making your experience a positively memorable one. We are always happy to treat our guest the way they ought to be treated. Your comments are highly appreciated, and will be shared throughout the hotel. Thank you for choosing to stay with us and looking forward to welcoming you back to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rowenacruz wrote a review 14 Sep
San Francisco, California1 contribution
The staff at the Grand Hyatt Amman went above and beyond to make sure our stay was perfect! From the airport shuttle arrangement by Sohaib, to Emmad’s recommendation on food (Al Quud, Habibah, best mansaf in Amman, to Petra and Dead Sea tours), to Rami arranging our Uber ride, to Sara & Waleed helping us get currencies, to Ali crediting our account due an error in booking. Lastly, a staff at the restaurant looked for me to return my fan which I had left at the table. Great service overall! Breakfast was delicious! I’d stay here again.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 1 week ago
Dear Mr. Rowenacruz, Warmest Greetings from Grand Hyatt Amman! Let me start by thanking you for taking the time to submit your review, sharing your experience, with your amazingly wonderful remarks, and for your positive rating. It is always a great pleasure to have you staying with us. My team and I here at Grand Hyatt Amman, are delighted to learn that you had a lovely experience with us with our friendly staff (Suhaib, Emad, Rami, Sara, Waleed, Ali, and the rest of the devoted team members) who all assisted in making your experience a positively memorable one. We are always happy to treat our guest the way they ought to be treated. Your comments are highly appreciated, and will be shared throughout the hotel. Thank you for choosing to stay with us and looking forward to welcoming you back to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sergehanna wrote a review 12 Sep
Beirut, Lebanon1 contribution
This was my first time staying at the Hyatt Amman. The quality of the room and the facility was one of the best i have seen here in Amman, very well done and maintained. I recommend getting the breakfast with your stay- many more options than comparable hotels and it was all very fresh. thank you so much once again looking forward to meet you again
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 1 week ago
Dear Mr. Sergehanna, Warmest Greetings from Grand Hyatt Amman! On behalf of my team here at Grand Hyatt Amman, I would like to thank you for taking the time to get back to us with your valuable comments, positively rating us, and sharing your experience with your beautiful remarks. It is always a great pleasure to have you staying with us. My team and I are very happy to learn that you have enjoyed your stay with us, and that our friendly staff assisted in making your stay a positively memorable one. Our purpose is to serve our guests ensuring their stay is in a safe and healthy environment. Your evaluation and remarks of tremendous value to us, and will form an important part of our ongoing program to continue monitoring and improving our quality of services and facilities. Thank you for choosing to stay with us and looking forward to welcoming you back to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yazan Alrifae wrote a review 12 Sep
1 contribution
Ask for suhaib darwish or Waleed Khalil. They’ll make sure to let you have the best experience upon all 5-stars hotel. They’ll strive to let you have a remarkable experience. Hotel is amazing, grand and luxurious.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 1 week ago
Dear Mr. Yazana669, Warmest Greetings from Grand Hyatt Amman! On behalf of my team here at Grand Hyatt Amman, I would like to thank you for taking the time to get back to us with your valuable comments, positively rating us, and sharing your experience with your beautiful remarks. My team and I are very happy to learn that you have enjoyed your stay with us, and that our friendly staff (Suhaib Darwish, Waleed Khalil, and the rest of our devoted team members) all assisted in making your stay a positively memorable one. Our purpose is to serve our guests ensuring their stay is in a safe and healthy environment. Your rating is of tremendous value to us, and your evaluation will form an important part of our ongoing program to continue monitoring and improving our quality of services and facilities. Looking forward to welcoming you back again to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Raad Alasmar wrote a review 12 Sep
2 contributions
I live in Amman and have came upon unfortunate circumstances so I have decided to book a hotel on Sept. 9, 2022. Mr Suhaib Darwish and Mr. Waleed Khalil have made sure to make my stay extra-ordinary and made sure to let me have the best experience. I loved my stay and would definitely come back.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 1 week ago
Dear Mr. Asmar1211, Warmest Greetings from Grand Hyatt Amman! Let me start by thanking you for taking the time to submit your review, sharing your experience, with your amazingly wonderful remarks, and for your positive rating. It is always a great pleasure to have you staying with us. My team and I here at Grand Hyatt Amman, are delighted to learn that you had a lovely experience with us with our friendly staff (Suhaib Darwish, Waleed Khalil, and the rest of our devoted team members) who all assisted in making your experience a positively memorable one. We are always happy to treat our guest the way they ought to be treated. Your comments are highly appreciated, and will be shared throughout the hotel. Thank you for choosing to stay with us and looking forward to welcoming you back to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Drissi_Morocco wrote a review 4 Sep
Casablanca, Morocco1 contribution
Everything was great. I definitely recommend the hotel if you're looking for a cozy room and a top notch service. The hotel is well located, not far from "Wassat Al Balad" in case you would like to buy some souvenirs and enjoy local foods.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 2 weeks ago
Dear Drissi_Morocco, Warmest Greetings from Grand Hyatt Amman! Let me start by thanking you for taking the time to submit your review, sharing your experience, with your amazingly wonderful remarks, and for your positive rating. It was a great pleasure to have you staying with us. My team and I here at Grand Hyatt Amman, are delighted to learn that you had a lovely experience with us with our friendly staff who assisted in making your experience a positively memorable one. We are always happy to treat our guest the way they ought to be treated. Your comments are highly appreciated, and will be shared throughout the hotel. Thank you for choosing to stay with us and looking forward to welcoming you back to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
serry883 wrote a review 2 Sep
Cairo, Egypt1 contribution
Overall an excellent experience ! Friendly and professional staff, delicious and variety of food, very clean room, great service, amazing environment, quick response from staff side when i asked for any request,
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 3 weeks ago
Dear Serry883, Warmest Greetings from Grand Hyatt Amman! On behalf of my team here at Grand Hyatt Amman, I would like to thank you for taking the time to get back to us with your valuable comments, positively rating us, and sharing your experience with your beautiful remarks. My team and I are very happy to learn that you have enjoyed your stay with us, and that our friendly staff assisted in making your stay a positively memorable one. Our purpose is to serve our guests ensuring their stay is in a safe and healthy environment. Your rating is of tremendous value to us, and your evaluation will form an important part of our ongoing program, therefore, we would highly appreciate your feedback and reasons behind your rating in order to continue monitoring and improving our quality of services and facilities. We cannot wait to welcome you back again to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ibrahim K wrote a review 1 Sep
14 contributions
This was our first time staying at the Hyatt Amman. The quality of the rooms and the facility was one of the best we have seen here in Amman, very well done and maintained. I recommend getting the breakfast with your stay- many more options than comparable hotels and it was all very fresh. At the time of our stay they served breakfast until noon, which is great! The rooms were clean, beds comfortable, the bathroom had a tub and shower. The pool was not as big as other hotels but the view was amazing and it was heated. Also, cold drinking water is provided at the pool so you don't have to keep on buying more water. The staff was friendly and accommodating. The service was great. Emad at the front desk was so helpful! Highly recommended.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Ben Wozny, General Manager at Grand Hyatt Amman
Responded 3 weeks ago
Dear Mr. Ibrahim K, Warmest Greetings from Grand Hyatt Amman! Let me start by thanking you for taking the time to submit your review, sharing your experience, with your amazingly wonderful remarks, and for your positive rating. It was a great pleasure to have you staying with us. My team and I here at Grand Hyatt Amman, are delighted to learn that you had a lovely experience with us with our friendly staff (Emad and the rest of our devoted team members) who assisted in making your experience a positively memorable one. We are always happy to treat our guest the way they ought to be treated. Your comments are highly appreciated, and will be shared throughout the hotel. Thank you for choosing to stay with us and looking forward to welcoming you back to Grand Hyatt Amman, where it is your home away from home. Sincerely, Ben Wozny General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$140 - US$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt amman hotel amman, hyatt amman, amman grand hyatt, amman hyatt
LOCATION
JordanAmman GovernorateAmman
NUMBER OF ROOMS
316
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Frequently Asked Questions about Grand Hyatt Amman
Which popular attractions are close to Grand Hyatt Amman?
Nearby attractions include Nadia Dajani Jewellery (0.3 km), Jordan Craft Center (0.5 km), and Trax Jo (0.07 km).
What are some of the property amenities at Grand Hyatt Amman?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hyatt Amman?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Amman?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Amman?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Grand Hyatt Amman?
Conveniently located restaurants include Bourj Al Hamam, Eostrix Gastro Pub, and Chestnut Restaurant & Pub.
Are there opportunities to exercise at Grand Hyatt Amman?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Amman have airport transportation?
Yes, Grand Hyatt Amman offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Amman?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Amman offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Amman?
The staff speaks multiple languages, including English, French, German, Italian, Hindi, and Arabic.