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National Hotel Jerusalem

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Al Zahra Street 4 East Jerusalem, Jerusalem 9762900 Israel
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Traveler (351)
360
Panoramas (8)
Room & Suite (163)

About

#50 of 111 hotels in Jerusalem
Location
Cleanliness
Service
Value

See why so many travelers make National Hotel Jerusalem their hotel of choice when visiting Jerusalem. Providing an ideal mix of value, comfort and convenience, it offers a quiet setting with an array of amenities designed for travelers like you.

Given the close proximity of popular landmarks, such as Skull Hill (Golgotha) (0.2 mi) and Garden of Gethsemane (1.2 mi), guests of National Hotel Jerusalem can easily experience some of Jerusalem's most well known attractions.

Free wifi is offered to guests, and rooms at National Hotel Jerusalem offer a flat screen TV and air conditioning.

During your stay, take advantage of some of the amenities offered, including a concierge, room service, and a rooftop terrace. Guests of National Hotel Jerusalem are also welcome to enjoy a fitness center and free breakfast, located on site. For travelers arriving by car, free parking is available.

If you’re looking for an Asian restaurant, consider a visit to Mian Noodles, Station 9, or Sushiya, which are all conveniently located a short distance from National Hotel Jerusalem.

During your visit, be sure to check out popular attractions like Mount of Olives (0.5 mi), Old City of Jerusalem (0.6 mi), and Hezekiah's Tunnel - Siloam Tunnel (0.9 mi), which are all within walking distance of the hotel.

At National Hotel Jerusalem, your comfort and satisfaction come first, and they look forward to welcoming you to Jerusalem.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Conference facilities
Rooftop terrace
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Arabic, Hebrew
920Reviews31Q+A92Room tips
Traveler rating
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Popular mentions
Monmon wrote a review Aug 2020
1 contribution
I went with my friends to the restaurant floor 4 and i was shocked about everything there ! The service is very bad and the food is very bad and not tasty and the waiters are so rude with us they dont give a great service ! So bad ! I had been to this restaurant a long time ago, but today I was surprised by everything
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Date of stay: August 2020Trip type: Traveled with friends
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Rhett Roberson wrote a review Aug 2020
Springfield, Missouri1 contribution1 helpful vote
I am definitely not the type to post negative reviews about places but I feel like other travelers should be aware... I booked this hotel for a trip with my father and due to Covid, Americans are unable to travel to Israel without special permission. And who can blame them for not wanting us at this point... For 2 weeks hotels.com and myself attempted to contact the property only to find that the property was closed due to Covid. I was told by Hotels.com 4 times that they couldn't reach the manager about the reservation. Last night I called again and was told that they had emailed again and if the hotel didn't respond in 24 hours to call back for a refund. GREAT! No response for 24 hours so I call back and after 2 weeks of not being able to reach the hotel because they were closed someone reaches the manager tonight after I was calling back for a refund. That manager denies the refund because now it is the day of the reservation... mind you google currently still says that the hotel is temporarily closed. We will be rebooking somewhere else in Jerusalem when we return. The lack of communication for TWO WEEKS just cost me over $600. You'd think during a global pandemic we might think about a voucher system at least... my emails to the property still are unanswered. Steer clear.
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Date of stay: August 2020
Service
Sleep Quality
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Ryan Brix wrote a review Mar 2020
New York City, New York8 contributions
I really enjoyed my stay here. The rooms were clean and comfortable. Each morning breakfast was delicious with a lovely view of the Mount of Olives. Also had one of my best dinners in Israel at their restaurant. The hotel location was also great, just a 5 minute walk from the Damascus Gate . I enjoyed being in the Palesintian neighborhood as everyone was very friendly and there were lots of good food spots nearby. Would love to return to the City of Peace and stay at this hotel!
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Date of stay: March 2020Trip type: Traveled solo
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Al I wrote a review Mar 2020
1 contribution
Our group stayed at the National hotel in east Jerusalem from the 9th - 14th March 2020. The hotel staff were very welcoming and professional. Rooms very clean and Spacious. Breakfast and dinner was great..fit for a king!
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Date of stay: March 2020Trip type: Traveled with friends
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Fab wrote a review Feb 2020
1 contribution
No star rating for The National Hotel, Jerusalem! I booked this hotel in March 2019 on Booking.Com, The next day after booking, I tried to cancel due to a serious family emergency. The National Hotel, Jerusalem had already charged the full amount to my credit card even though the reservation was 5 days later. They refused to refund the total amount or even a partial refund. I realize hotels have policies but they could evaluate each circumstance and have some consideration. I tried calling long distance a few times and emailing them to get this resolved but since I will not be able to use the accommodation but they are not responding, Their website has been under construction for months, I have sent numerous emails regarding this matter. SAD. THEY DON'T CARE. I WOULD NOT RECOMMEND THIS HOTEL! THERE ARE MUCH NICER AND FRIENDLIER SERVICE AVAILABLE AT OTHER PROPERTIES. I WOULD NOT RECOMMEND THIS HOTEL!
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Date of stay: March 2019
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PRICE RANGE
US$93 - US$251 (Based on Average Rates for a Standard Room)
LOCATION
IsraelJerusalem DistrictJerusalemDown Town East Jerusalem
NUMBER OF ROOMS
100
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Frequently Asked Questions about National Hotel Jerusalem
Which popular attractions are close to National Hotel Jerusalem?
Nearby attractions include The Garden Tomb (0.3 km), The Armenian Ceramics-Balian Ltd (0.3 km), and Rockefeller Archeological Museum (0.4 km).
What are some of the property amenities at National Hotel Jerusalem?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at National Hotel Jerusalem?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at National Hotel Jerusalem?
Yes, free parking is available to guests.
What are some restaurants close to National Hotel Jerusalem?
Conveniently located restaurants include Sarwa Street Kitchen, Azzahra Restaurant, and American Colony Hotel Arabesque Restaurant.
Are there opportunities to exercise at National Hotel Jerusalem?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at National Hotel Jerusalem?
Yes, dry cleaning and laundry service are offered to guests.
Does National Hotel Jerusalem offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at National Hotel Jerusalem?
The staff speaks multiple languages, including English, Arabic, and Hebrew.
Are there any historical sites close to National Hotel Jerusalem?
Many travellers enjoy visiting Old City of Jerusalem (1.0 km), Western Wall (1.1 km), and Hezekiah's Tunnel - Siloam Tunnel (1.5 km).