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Traveler (841)
Room & Suite (238)
Dining (160)
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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About

#5 of 111 hotels in Jerusalem
Location
Cleanliness
Service
Value
Travelers' Choice
The David Citadel Hotel, with a majestic view of the Old City, is within walking distance from the city center and is situated directly across from the Alrov Mamilla Avenue and other major attractions. The hotel boasts 385 impeccably designed suites and guestrooms, fine cuisine, a luxury gym and a holistic innovative spa, year-round heated pool, and private Executive Lounge. The hotel's exquisite modular banquet halls and reception rooms host a variety of social and business gatherings.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Special diet menus
Poolside bar
Kids club
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
On-demand movies
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Value
Family
Languages Spoken
English, Russian, Arabic, Hebrew
3,536Reviews48Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
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RDF wrote a review Apr 10
3 contributions1 helpful vote
We had an amazing experience once again at the David Citadel. Baha and his team were extremely attentive and anticipated our every need without fail. The food was fantastic and the staff was plentiful and couldn’t do enough to make sure we had everything we needed. The rooms were clean and housekeeping was there to replenish our water bottles and towels without having to even ask. The views of the old city from our room were breathtaking. The gym has everything you need no matter what type of workout you prefer. The pool was refreshing and perfect for doing laps. We will definitely stay there again on our next visit to Israel which will hopefully be very soon. It was another amazing experience in Jerusalem at the David citadel.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manuel Arbid, Guest Services / Front Office at David Citadel Hotel
Responded 1 week ago
Dear Mr. Friedman, Thank you for sharing the details of your recent visit on Trip Advisor. We aspire to create meaningful journeys and memorable experiences for our guests, and I am pleased to hear that our staff at the David Citadel Hotel did just that. We are happy to hear that you enjoyed our hotel facilities, as well as the magnificent view and delicious breakfast buffet. We look forward to welcoming you back to your home away from home. Kind regards, Arik Shiler Guest Relations Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rhubarb07666 wrote a review Mar 2024
Jerusalem, Israel78 contributions70 helpful votes
have not stayed here in over 15 years but the hotel has been upgraded, refreshed. breakfast buffet was plentiful & interesting. overall hotel service was excellent. my room, alcove deluxe old city, was well appointed, clean & modern. housekeeping staff was efficient & there early every single morning. i wud like to single out Yael Kofman, in the call center, for praise. she helped me rearrange my reservation after ElAl changed my flight. she was efficient, followed up with all my requests, made some excellent suggestions & even called me n NJ to ensure that all the new details were correct. very impressive customer service!! i will definitely be back!!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manuel Arbid, Guest Services / Front Office at David Citadel Hotel
Responded 3 weeks ago
Dear rhubarb07666, Thank you for sharing the details of your recent visit on Trip Advisor. We aspire to create meaningful journeys and memorable experiences for our guests, and I am pleased to hear that our staff at the David Citadel Hotel did just that. We are happy to hear that you enjoyed our delicous breakfast buffet and exceptional service. We look forward to welcoming you back to your home away from home. Kind regards, Arik Shiler Guest Relations Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul B wrote a review Mar 2024
14 contributions7 helpful votes
You know … it’s not a bad hotel. Maybe years ago it was great hotel. But now, it feels dated, dark and dingy with scuff marks and flaking paint in the rooms. Menus and information on the desk are worn and torn. Toiletries kinda basic. Surly front desk staff. Uninspired staff otherwise. Maybe it’s the times. Breakfast buffet just ok. Executive lounge a major disappointment with no service and limited, uninspired food items. Restaurant nice view but again, not exceptional. They need a major renovation, better trained staff, better food, totally revamp the executive lounge. Seems like there is space in the market for competition. Until then why should they bother? Plus side, location is great and nice views.
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Date of stay: March 2024Trip type: Traveled on business
Room Tip: Executive lounge is not very pleasant. Don’t waste your money. Plenty of restaurants walkable in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manuel Arbid, Guest Services / Front Office at David Citadel Hotel
Responded Mar 17, 2024
Dear E1532OUpaulb, On behalf of the David Citadel Hotel, I would like to extend my deepest apologies for the discomfort you experienced during your recent stay with us. We pride ourselves on delivering unparalleled customer service and regret to hear that on this occasion, we were unable to exceed expectations. Please be rest assured that we are working to resolve the abovementioned issues in order to ensure the highest level of comfort for our guests moving forward. Thank you again for choosing the DCH and for sharing your feedback with us. Sincerely, Arik Shiler Guest Relations Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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samuel m wrote a review Mar 2024
1 contribution
The Shabbos meal had such poor service we had to place our fish plates and utensils on the carpeted floor in the main dining room. One family member had a cane and waved it frantically to attract a waiter without success. Our nearest table saw our predicament and several diners left to find us a waiter without success. After our “visit” the hotel offered us a discount to stay again!!!! (Perverse logic) Yazan Atrash Custoner Service apparently has a full time job placating disgruntled customers as promises exceed capacity at this property. And offering us a 50% discount on a future visit. The family occasion was a milestone birthday. We always try to see the other side in any issue but our complaint actually resulted in the property trying to charge us for Shabbos lunch which we were told was included in the original package purchased by our daughter who bought for us as a present. (Age 20) I sent these specifically to the parent company Set and am waiting for a reply. In the meantime I don’t think we are alone and we are building a website for each guest to document their very very terribly expensive visit to a location who only looks to their bottom line. Sad news for us all as the facility could be a real jewel.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: STAY. AWAY. NO. SERVICE. HIGH. PRICES
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manuel Arbid, Guest Services / Front Office at David Citadel Hotel
Responded Mar 10, 2024
Dear samuelmR392MF, Thank you for your honest remarks. First, I would like to apologize for any inconvenience caused during your stay. We always take any criticism seriously towards improving the quality of our services. Your comments have been redirected to the relevant departments for review and improvement. Let me assure you that our team will be glad to provide the best service, should you decide to give us another chance and return to the DCH. Hope to see you soon! Kind regards, Arik Shiler Guest Relations Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RNMOM wrote a review Feb 2024
Teaneck, New Jersey64 contributions57 helpful votes
This hotel is wonderful in every respect. Service is excellent. They did their best to make well placed calls to El Al to help get my luggage bag when El Al chose not to put it on my connecting flight. Ata , a waiter knew what we wanted to drink after our first morning and brought our drinks as soon as he saw us. Breakfast food was varied and enjoyable. Shabbos meals were delicious! He helped however he could bringing whatever we wanted, always with a smile. The room was kept clean, with only minimal, infrequent issues. The bed was comfortable as could be. This hotel is my new favorite in Yerushalayim. Location can not be beat!
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manuel Arbid, Guest Services / Front Office at David Citadel Hotel
Responded Mar 10, 2024
Dear RNMOM, I am delighted to read that you thoroughly enjoyed your experience at the David Citadel Hotel. Thank you for taking the time to share the details of your visit as well as your kind acknowledgement of our team and their efforts to make sure you felt welcome and relaxed. I look forward to welcoming you back very soon. Kind regards, Arik Shiler Guest Relations Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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alyce660 wrote a review Feb 2024
Los Angeles, California2 contributions
The Hotel overall was great. We spent 3 weeks there visiting family and participating in Solidarity Trips and we were pleasantly surprised at how great the Hotel was during the War. The concierge Eviatar and the doorman/concierge desk helper Yonaton were especially helpful and friendly. I recommend it highly.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manuel Arbid, Guest Services / Front Office at David Citadel Hotel
Responded Feb 9, 2024
Dear Alyce660, Thank you for posting such kind remarks about your recent stay at the David Citadel Hotel. We are pleased to hear your needs were met by our staff, and you were able to make the most of our advantageous location in the Jerusalem City Center. We look forward to welcoming you back soon. Kind regards, Arik Shiler Guest Relations Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Phil d wrote a review Feb 2024
1 contribution
We are spending three weeks at the hotel as we flew to Israel for the upcoming birth of our grandson - he was two weeks late and now we are waiting for the Bris. We eat every morning at the buffet. We are receiving particularly good service from Said, one of the servers. He is very friendly and attentive. It is very comforting to recognize a familiar and friendly face every morning. Said goes out of his way to make sure that we have everything that we need. We are very appreciative of the service Said is providing.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manuel Arbid, Guest Services / Front Office at David Citadel Hotel
Responded Feb 9, 2024
Dear Mr. De Toledo, I am delighted to read that you thoroughly enjoyed your experience at the David Citadel Hotel. Thank you for taking the time to share the details of your visit as well as your kind acknowledgement of our team and their efforts to make sure you felt welcome and relaxed. I look forward to welcoming you back very soon. Kind regards, Arik Shiler Guest Relations Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Monika J wrote a review Jan 2024
London, United Kingdom1 contribution
Absolutely fantastic hotel. Great location, walking distance from Jaffa gate and the tram. I highly recommend to book a room with the swimming pool view and the balcony (the swimming pool is fantastic!). We booked bed and breakfast rate. You must try breakfast at the hotel, the hotel offers a fantastic selection and the service is great, both in the restaurant and the reception and concierge desk. The rate matches facilities and overall experience at the hotel. I really really recommend this hotel
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manuel Arbid, Guest Services / Front Office at David Citadel Hotel
Responded Feb 9, 2024
Dear Monikajar1986, Thank you for sharing the details of your recent visit on Trip Advisor. We aspire to create meaningful journeys and memorable experiences for our guests, and I am pleased to hear that our staff at the David Citadel Hotel did just that. We are happy to hear that you enjoyed our great location, hotel facilities and delicious breakfast buffet. We look forward to welcoming you back to your home away from home. Kind regards, Arik Shiler Guest Relations Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alana C wrote a review Nov 2023
11 contributions
We had a wonderful time, our room was comfortable and had great views of the Old City. Breakfast was DELICIOUS with THE BEST service from Samek :) Phenomenal staff all around— friendly and helpful from check-in to dining to maid service. We will be back
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manuel Arbid, Guest Services / Front Office at David Citadel Hotel
Responded Dec 5, 2023
Dear 539alanac, Thank you for sharing the details of your recent visit on Trip Advisor. We aspire to create meaningful journeys and memorable experiences for our guests, and I am pleased to hear that our staff at the David Citadel Hotel did just that. We are happy to hear that you enjoyed our delicous breakfast buffet and wonderful service. We look forward to welcoming you back to your home away from home. Kind regards, Arik Shiler Guest Relations Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gawomanontheroad wrote a review Nov 2023
Atlanta, Georgia83 contributions95 helpful votes
The rooms were nice, the staff was great and even with the war the hotel seemed to have visitors. The only thing I would recommend is getting a bottle of liquor at the store. The drinks at the bar was expensive but that’s how most nice hotels are.
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Date of stay: November 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Manuel Arbid, Guest Services / Front Office at David Citadel Hotel
Responded Dec 5, 2023
Dear Gawomanontheroad, Thank you for posting such kind remarks about your recent stay at the David Citadel Hotel. We are pleased to hear your needs were met by our staff, and you were able to make the most of our advantageous location in the Jerusalem City Center. Please note that we are sharing your feedback with the relevant departments, and look forward to welcoming you back in the future for a magnificent stay. Kind regards, Arik Shiler Guest Relations Ambassador
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₱30,509 - ₱36,323 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
david citadel jerusalem
LOCATION
IsraelJerusalem DistrictJerusalem
NUMBER OF ROOMS
385
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DAVID CITADEL HOTEL - UPDATED 2024 Reviews & Price Comparison (Jerusalem, Israel) - Tripadvisor

Frequently Asked Questions about David Citadel Hotel
Which popular attractions are close to David Citadel Hotel?
Nearby attractions include Baltinester Bros. Jewelry and Judaica (0.5 km), The Friends of Zion Museum (0.4 km), and Mamilla Mall (0.2 km).
What are some of the property amenities at David Citadel Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at David Citadel Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at David Citadel Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at David Citadel Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to David Citadel Hotel?
Conveniently located restaurants include Roots Restaurant, Happy Fish Restaurant, and Deja Bu.
Are there opportunities to exercise at David Citadel Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does David Citadel Hotel have airport transportation?
Yes, David Citadel Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is David Citadel Hotel located near the city center?
Yes, it is 0.7 km away from the centre of Jerusalem.
Are any cleaning services offered at David Citadel Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does David Citadel Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.