Leonardo Plaza Hotel Jerusalem
1 Harav Avida Street, Jerusalem 9426801 Israel
Lowest prices for your stay
$390
Free cancellation until 03/31/23
$391
Free cancellation until 04/01/23
$391
$311
Free cancellation until 03/29/23
Hotels.com$391
Priceline$390
Travelocity$391
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About
#30 of 120 hotels in Jerusalem
Location
Cleanliness
Service
Value
The Leonardo Plaza Jerusalem welcomes you to the heart of historic, iconic Jerusalem with five-star hospitality just walking distance from the Western Wall and Old City. Thanks to an enviable central location, this luxurious, family-friendly hotel ably fulfills any need, whether your visit is for business, pleasure, or spiritual reasons. All of the hotel's 255 rooms and suites showcase magnificent views of the surrounding cityscape, as well as beautiful furnishings and décor. Each room is outfitted with conveniences such as A/C and free Wi-Fi, while parents traveling with small children are encouraged to use the hotel's Welcome Baby service for optimal hassle-free relaxation. The Leonardo Plaza Jerusalem is conveniently close to all major attractions throughout the Old City and modern metropolis, such as the nearby Great Synagogue, Old City, Israel Museum, Mount of Olives, and Yad Vashem. However, the hotel is an attraction in itself, boasting a luxury spa complex, gym, kids' club, and advanced conference area suitable for various events, alongside an excellent kosher l'mehadrin chef restaurant that serves countless incredible dishes a la carte.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Business Center with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family
Languages Spoken
Arabic, Hebrew
Location
94Great for walkers
Grade: 94 out of 100
100Restaurantswithin 0.5 km
52Attractionswithin 0.5 km
2157Reviews50Q+A100Room tips
Reviews
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The room was very hot and air conditioner didn’t work. Bath tub is extremely deep and getting in and out to shower is a major safety hazard. Shower head is very low making showering difficult. Also, curtain on window was partially torn. Breakfast and location are the good for this hotel.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our 4 day stay in Jerusalem has been very enjoyable. hotel has been upgraded since our last visit & staff were polite & extremely helpful. Highly recommend the Leonardo Plaza. We have already booked for our visit in September.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 2 weeks ago
Thank you so much for your lovely review, we look forward to seeing you on your next visit. Regards, Ronit Guest relations manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff was helpful, Breakfast was amazing so many choices... I loved the aroma in the hotel, they seem to pipe it throughout the hotel. My room was perfectly clean, had complimentary chocolate and water bottles in the room.
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 3 weeks ago
Dear Mosheh, Thank you so much for taking the time to leave an excellent rating. We appreciate it. Hope to see you among our guests again soon. sincerely, Ronit B. Guest relations manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in Israel for a Holy Land Pilgrimage. Unfortunately, 2 of the 3 hotels our tour booked were HORRENDOUS. THIS IS NOT A 5 STAR HOTEL. The Leonardo Plaza was filthy, rundown and pumps a TERRIBLE perfume throughout their hotel. I had a headache our entire stay! The rooms, halls and public spaces are rundown and look like no one cares. The restaurant is a kosher buffet - Almost everything was a mix of indeterminable ingredients. I could not get anyone to help guide me away from things with gluten. The front desk & restaurant staff for the most part was gruff and impatient. Marwan was one of the few pleasant people there. We did not have our room serviced for fear they would spray more of the disgusting perfume but we did call for fresh towels. After an hour and a half, I called back & said I would come get them. The front desk said with much attitude... "its okay, they'll bring them". We waited another 45 minutes. DO NOT STAY HERE!…
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Date of stay: February 2023
Location
Cleanliness
Service
Room Tip: Stay anywhere else!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 5 weeks ago
DearGuest, Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. Regards, Ronit
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the minute we stepped into the Hotel, Ahmed was there to make sure that our every concern and needs were met. The hotel breakfast was delicious and plentiful. The rooms were clean and comfortable, and we had beautiful views of the old city. We can’t wait to come back again
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 5 weeks ago
Dear Malky, Thank you so much for taking the time to leave an excellent rating. We appreciate it. Hope to see you among our guests again soon. sincerely, Ronit B. Guest relations manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed here for 10 days and were absolutely THRILLED with the experience! Top notch hotel- Spectacular location and view- Excellent hospitality- Every member of the staff is so friendly and attentive- #1 breakfast in Jerusalem. #1 hotel in Israel! We can’t wait to be back BezH.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 17 Jan 2023
Dear Charlen, Thank you so much for this review and for your kind words. We appreciate you being a guest at our Hotel. We’re here for you anytime. Sincerely, Ronit B. Guest relations manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our tour group arrived 12/19/2022 to this hotel expecting it to be five star as advertised. The lobby is lovely, spacious and well lit so things looked good. Going to the rooms the hotel looked tired and worn. My room had a hole in the carpet with the threads showing, the bathroom sink did not drain adequately and the upholstered furniture was dirty and stained. We found this to be so throughout the public areas. The shower was a step in tub with no safety bar to hold onto and the tub was slippery. One of our party asked for a room with a walk-in shower and they had no idea what she was talking about. We found the reception people to be generally unhelpful. The King David Hotel is five star, this hotel is definitely deserving of this rating .
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Date of stay: December 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 17 Jan 2023
Thank you for Your feedback. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible! Absolutely disgusting. It might be the worst hotel I have ever stayed in. Dirty, terrible service. Elevators weren’t fast so we took stairs. Good place to see the filth and roaches. Ugh!!!!
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Date of stay: May 2022
Value
Location
Service
Room Tip: Don’t stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 1 Jan 2023
We are so sorry you had a bad experience, you are welcome to write to me at leonardoplazajerusalem_info@fattal.co.il I assure you we will take your comments seriously. Regards Ronit Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed staying at this hotel. Staff were helpful, room and was very clean. Elevators were challenging at times. Food (breakfast and dinner) was delicious. We loved the location. It was about a 10-15 minute walk to the old city, and about a 15-20 minute walk from the Israel Museum, and sidewalks the whole way to both places. Great place if you also like to walk to a variety of sites. Highly recommend.
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 17 Jan 2023
Dear Emily Thank you so much for this review. We appreciate you being a guest at our Hotel. We’re here for you anytime. Sincerely, Ronit B. Guest relations manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay was extended due to illness. Victor the bellhop arranged for us to telephone United Airlines. He was very kind and reassured us. The front desk was courteous and helpful to arrange for a taxi. The food was delicious.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from לאונרדו פלאזה ירושלים, Guest Services / Front Office at Leonardo Plaza Hotel Jerusalem
Responded 26 Dec 2022
Thank you so much for your 5-star review! We will share this with the hotel team to let them know to keep up the amazing work. Sincerely, Ronit B. Guest relations manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$292 - US$381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
leonardo plaza jerusalem hotel jerusalem, sheraton jerusalem, jerusalem sheraton
LOCATION
IsraelJerusalem DistrictJerusalemDown Town West Jerusalem
NUMBER OF ROOMS
270
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Frequently Asked Questions about Leonardo Plaza Hotel Jerusalem
Which popular attractions are close to Leonardo Plaza Hotel Jerusalem?
Nearby attractions include Gatsby Cocktail Room (0.4 km), Moonshine Escape Room (0.4 km), and The Friends of Zion Museum (0.5 km).
What are some of the property amenities at Leonardo Plaza Hotel Jerusalem?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Leonardo Plaza Hotel Jerusalem?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Leonardo Plaza Hotel Jerusalem?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Leonardo Plaza Hotel Jerusalem?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Leonardo Plaza Hotel Jerusalem?
Conveniently located restaurants include Deja Bu, Jahnun Bar, and Iwo's Meatburger.
Are there opportunities to exercise at Leonardo Plaza Hotel Jerusalem?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Leonardo Plaza Hotel Jerusalem located near the city center?
Yes, it is 0.4 km away from the centre of Jerusalem.
Are any cleaning services offered at Leonardo Plaza Hotel Jerusalem?
Yes, dry cleaning and laundry service are offered to guests.
Does Leonardo Plaza Hotel Jerusalem offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Leonardo Plaza Hotel Jerusalem?
The staff speaks multiple languages, including Arabic and Hebrew.