I have stayed at the sura sophia hotel many times, and I recomend it for every traveller who is seeking for the perfect location to the historical sites and to the tram and grand bazar, as for the hotel stay it was perfect clean rooms, relaxing atmosphere and the staff is so helful and caring, smiley whenever you talk to any, special thanks to the manager Turgay for his daily check up and assistance he makes u feel at home and manage to make your stay a perfect one. For sure my next visit will be at sura.
Sura Hagia Sophia was really perfect hotel, very good hotel location, perfect staff especially thanks to Ilayda from front desk team she is very helpful to us , hotel room cleaning was great , highly recommend
We travel a lot as a family and have stayed at a lot of hotels. We have also stayed a lot in Turkey. By far this place was amazing. The staff is as incredible. They were more than incredible. From the moment you got to the hotel they made you feel welcomed and it was clear that they really cared. It wasn’t a fake carrying. The staff was very helpful and always friendly and helpful. I was simply blown away at how nice everyone was. The house staff always said hello and were very nice. The breakfast was great, but the staff working the breakfast area was truly above the top. At one point I wanted something and it was clear that the person did not understand me, but rather than let it go that person got someone to find me and see what I wanted. My complements to the people that worked the breakfast area. A special thanks and complement to the concierge, Muhamed. As soon as we made the reservations he contacted me on WhatsApp and made sure I was taken care of. Immediately I felt like I a friend in Istanbul that was there to help and make everything work. At one point we went out for a boat ride on our own only to discover that it was closed due to Covid. I contacted him and he sent the van to pick us up and took us on a sighting seeing trip. Truly amazing staff. They were extra amazing in that we were there during covid and we felt a 100% secure that they were taking care of everything to protect us. In short truly amazing staff and beautiful hotel at the heart of it all. A must stay. …
We had an amazing stay at the Sura hagia Sofia hotel in Istanbul. We spent 10 days there and had a great time in this beautiful city. The food and staff at the hotel were more than caring. The location is nothing short of stellar; right by world class monuments and surrounded by restaurants, shopping centers and a tramway! If you ever go to this hotel, ask for Muhammed Alhmar from the concierge dept; he made the trip for the wife and I so easy. He took the time to sit down with us and breakdown what sites we should visit first, what malls to get the best deals at and booked a tour of the bosphorus for us. Fluent in English, Turkish and Arabic he will certainly be of great help to you. He even convinced us to come back with the family this summer to make them discover turkey...the kids will love it just as much as we did! Thank you Muhammed and thank you team Sura hotel!…
My stay in the hotel was really great. I have really enjoyed it. I am very grateful to the employees of the hotel, especially to Mehti Can, who helped me a lot and made my stay great! I highly recommend this hotel!
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