This is the worst hotel to stay at with worst customer Service, this hotel terrible and their is a samitary around the hotel and directly to your wall room and the hotel mouse of them has no window. Special the spa Manajer is so terrible she can’t even talk She is not qualified for manager spa, bad, bad, bad hotel!!
Everything is going well with this hotel , applying excellent procedures for COVID management. They are very kind warm and cheerful. We felt like at home. They give us the information we need to know, they are very kind and polite.
My booking was supposed to include a food credit but getting the hotel staff to actually apply this was basically impossible. Each time I ordered a meal I had to argue with the waiter and then front desk staff. Considering this is supposedly a four star hotel you would think they'd work this out but it never was and I ended up paying separately for food that should have been credited for free. This was a simple thing they were too incompetent to resolve. The staff isn't polite. No one smiles. No one says thanks or hello. It's amazing this place is run by Hilton. Other than that it's in the middle of no where in an industrial area next to a graveyard. You need to take a taxi to go anywhere. The rooms are nice and modern but everything else is subpar.
No comment ne and my girlfriend visit this hotel staff was so friendly and hotel is so clean we loved this place really we had very enjoyed time there was restorant hotel they have nice turkish kitchen kamp shank so nice 🙂 hope top ser you again
We loved our stay. The general manager assisted us in everything we needed. He was such a big help and very understanding! Wonderful visit if you're in doubt seriously book this hotel. The rooms are sanitized very clean and will always be ready to accommodate to your comfortably.
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