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City Inn Vientiane

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Traveler (140)
Room & Suite (52)
Dining (17)
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Overview
  • Excellent25%
  • Very good52%
  • Average19%
  • Poor3%
  • Terrible1%
Travelers talk about
“business trip”(15 reviews)
“junior suite”(7 reviews)
“managed hotel”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (411)
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320 results
Traveler rating
87
158
59
9
7
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LanguageEnglish
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87
158
59
9
7
Show reviews that mention
All reviewsbusiness tripjunior suitemanaged hotelwalking distanceincluded in the ratesmall balconycomfortable staywell located hotelfree wifiother hotelsroom was spaciousnight marketquiet at nighttwo nightsexcellent breakfastcouple of nightsthe river
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1 - 5 of 320 reviews
Reviewed 4 weeks ago

We stayed here for a couple of nights. An average hotel in Vientiane but we found it value for the money with breakfast included. And the most smiling chef. Easy to walk from here to visit the central areas as well as down to river....More

Thank SomeLuxuryInLifeOk
Response from Vijay W, Managing Director at City Inn VientianeResponded 3 weeks ago

Dear Valued Guest, Thank you for your recent stay at City Inn Vientiane! We're glad that you had a pleasant and comfortable stay with us. It was a pleasure accommodating you and we hope to serve you again in the near future. Please feel free...More

Reviewed 13 April 2018 via mobile

This place is Well-appointed, clean, functional, friendly, well-located - and with all of these characteristics for a very fair price. Wifi is very good, breakfast is simple but solid and the rooms are spacious and with a pleasant bath - but ask for a room...More

Thank Moritz73
Response from Vijay W, Managing Director at City Inn VientianeResponded 18 April 2018

Dear Mr. Moritz, Thank you for staying with us! We really appreciate you taking time to drop us an excellent review on TripAdvisor. We’re always striving to provide exceptional service to our customers and we are glad to hear that you had a pleasant and...More

Reviewed 8 April 2018 via mobile

Hotel is in a good location and breakfast is a great buffet spread plus a few made to order dishes - very filling. This is effectively a business hotel, frequented by businessmen and tailored to that market. It is a bit tired. Towels in my...More

Thank MsSueMagoo
Response from Vijay W, Managing Director at City Inn VientianeResponded 12 April 2018

Dear Ms. Sue, Thank you for taking the time to provide your feedback relating to your recent stay with us. We sincerely appreciate your valuable comments as it gives us the opportunity to evaluate our shortcomings and continually make improvements. We hope to welcome you...More

Reviewed 1 April 2018

Clean, comfortable, quiet room! Inn is located a few blocks from the fountain, night market, and riverside park. The street it is on is safe and has a wonderful spa a few steps away. The staff is helpful and pleasant. The best feature for us,...More

Thank Suzanne S
Response from Vijay W, Managing Director at City Inn VientianeResponded 5 April 2018

Dear Ms. Suzanne, Thank you for giving your appreciation regarding your most recent stay in our property. We always endeavor our best to make sure our guests have a memorable experience while staying with us, and this is a great reward to read your wonderful...More

Reviewed 29 March 2018 via mobile

Rooms are big but old and worn. The bathtub in my “deluxe” suite (room 302) had no plug and I had to wait over 24 hours for this to be rectified. The water in the bathroom was not hot just barely warm,complained 3 times ignored...More

Thank Scott B
Response from Vijay W, Managing Director at City Inn VientianeResponded 31 March 2018

Dear Mr. Scott, First, we would like to thank you for your recent stay with us and for sharing your feedback. We sincerely apologize for your unfavorable experience during your stay with us. We will make sure to look into details of the issues as...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Breakfast included
Airport Transportation
Laundry Service
Multilingual Staff
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$51 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$51 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (140)
Room & Suite (52)
Dining (17)
Pool & Beach (1)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Raudhah A
27 April 2017|
AnswerShow all 4 answers
Response from Vijay W | Property representative |
Hi, Yes, there is one fitness center nearby (less than a minute walk away from the hotel) which all our in-house guests can access for free.
0
Votes
AlsoRan1980
24 July 2015|
Answer
Response from Vijay W | Property representative |
Greetings from City Inn Vientiane. Yes we do accept credit cards like Visa, Mastercard & American express.
0
Votes
Kay P
1 May 2015|
Answer
Response from BHAVIN P | Property representative |
Dear Ms. Kay, Greetings form City Inn Vientiane ! Our motto is to give full satisfaction to our guest and we keep training our staff for the same. We like our repeat customer and customer with word of mouth. But... More
0
Votes
Room Tips
"Ask for a room on the side of the hotel facing the street, which is more interesting than the view facing the..."
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"501 has two external walls with floor to ceiling height glass for maximum view."
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"Not at the side, where the only view was a white wall of the hotel next door."
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"Skip 206 - Noisy air-con. Room 504 - water-heater problem."
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