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ibis Astana

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Traveler (92)
Room & Suite (40)
Dining (10)
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Overview
  • Excellent42%
  • Very good39%
  • Average12%
  • Poor6%
  • Terrible1%
Travelers talk about
“short stay”(3 reviews)
“shopping mall”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (150)
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19
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7
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LanguageEnglish
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19
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7
6
0
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All reviewsbus stop in frontshort stayshopping mallbusiness triprooms are cleancityfacilitiestravelerstower
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1 - 5 of 56 reviews
Reviewed 2 days ago

Review collected in partnership with Novotel Hotels
Reviewed 1 week ago via mobile

This is my 2nd stay here was already here 2017, but this time things to improve. Free Internet very poor quality speedwise! No international TV like Eurosport or CNN, this should be improved. The staff is very helpful and simply said TOP, also the food.More

Thank DerFalke
Response from YevgeniyShr, Manager at ibis AstanaResponded 6 days ago

Thank you for choosing ibis Astana and sharing your opinion! I am sorry that you have faced technical issues during your stay, the hotel management is aware of this problem and is now looking for a better solution. Please be assured that this will be...More

Reviewed 1 week ago

Excellent service. The staff is highly qualified and have good english. Clean and confortable. Only one problem is beds are too SMALL,,,,, VERY SMALL. Hotel is located near city center. Just 2 km from ASTANA CITY CENTER.

Thank janushpeter
Reviewed 3 weeks ago

I stayed in this hotel for more than 2 weeks and enjoyed every second of my stay. The staff, food and atmosphere of this hotel - everything was on top! I would totally recommend Ibis Astana to all the business travelers and even tourists! You...More

Thank Kamilla Z
Response from YevgeniyShr, General Manager at ibis AstanaResponded 3 weeks ago

Thank you for choosing ibis Astana and review. We are glad to know that you enjoyed the stay. We will be glad to welcome you again.

Reviewed 3 weeks ago via mobile

Excellent service. The staff is highly qualified and ready to help. Clean and convenient facilities. I had an amazing experience there. Totally recommending it to my friends! If it is a business trip, this hotel will be perfect for you!

Thank smagulovaais99
Response from YevgeniyShr, General Manager at ibis AstanaResponded 3 weeks ago

Thank you so much for the review and sharing your experience. We are glad to know that the hotel met your expectations.

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About
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Business Center with Internet Access
Concierge
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$33 - US$50 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Astana
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$33 - US$50 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Astana
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (92)
Room & Suite (40)
Dining (10)
Business Center & Event Rooms (2)
Questions & Answers
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mastikatniss
21 September 2017|
Answer
Response from hacrobaat | Reviewed this property |
The hotel invoices per day. Since we landed in Astana at 5 am in the morning I've asked if it was possible to pay an early arrival fee in stead of a full night. They declined.
1
Vote
Mikeg186225
9 February 2016|
Answer
Response from 100NU | Reviewed this property |
I am not sure if hotel can do it. But it is pretty easy to get a taxi at the airport. Inside, the airport, there is a taxi service which is pretty reasonable. You can pay in USD too. Language is a huge problem in Astana.
0
Votes
Room Tips
"Rooms on the high floors have fantastic views"
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"Back side of the hotel, no noise issues plus a nice view of the spectacular mosque. I think the street side..."
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"Room with view to Bajterek Tower"
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"Close to Astana Mall and not a long way into the city centre"
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