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Jumbaktas Hotel

Traveler (56)
Room & Suite (29)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
We are glad to offer you for guests accommodation Zhumbaktas hotel - the only business hotel in Astana executed in magnificent national style. The hotel is located on the left bank of Astana, in a quiet area, close to institutions such as the "House of Ministries", "KazMunayGaz", "Government House" and "Ak Orda". Exhibition Center "Korme" (10 min. walking) and the SEC "Khan Shatyr" (10 min. walking) are also located close to the hotel. Jumbaktas offers 60 rooms with beautiful panoramic view of the modern capital of Kazakhstan. A wide choice of accommodation options from Standard rooms to Presidential apartments allow each guest to make the right choice according to personal preferences. Most rooms have a Studio category (from 24 sq.m), which gives a feeling of space and abundance of air.
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Property amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Sauna
Shuttle Bus Service
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
118Reviews
108Photos
0Q+A
5Room tips
Traveler rating
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  • 3
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Popular mentions
+1
Primarily chosen due to picture of pool on booking website - at no point was there additional fees quoted. On the first day we attempted to access the POOL and GYM facilities and we were told of the EXTRA COST, $40 for two per day (discounted)! We challenged the Hotel on this
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I stayed at the Jumbaktas for two nights in early June 2018. The staff were all friendly and the receptionists all spoke some English. The room was a good size and very clean. But best was its location - within easy walking distance of the marvels of central Astana. The food was
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Review collected in partnership with this hotel
Response from Yuliya K, Менеджер по связям с общественностью at Jumbaktas Hotel
Responded 28 Jun 2018
Dear AlanTraveller2013, Thank you for your valuable feedback. I am very happy that you met your expectations about accommodation and service. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Best Regards, Sales and Reservation Manager
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Good hotel and helpful staff, but pictures on booking.com implied use of the pool would be free and not at extra cost. This was a shame. Otherwise it was mostly fine although the breakfast hall was a bit weird and orange juice was not replaced when it ran out.
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Review collected in partnership with this hotel
Response from Yuliya K, Менеджер по связям с общественностью at Jumbaktas Hotel
Responded 28 Jun 2018
Dear guest, Thank you very much for your kind review of your stay. We are glad, that you enjoyed the visit. We also regret that we could not satisfy your expectations. Yes, you are right. SPA services are included to the cost of staying in Business and Lux room categories only. However, our partners the wellnes and SPA center provide 50% discounts during period of staying at Jumbaktas Hotel Astana. We are sorry that juice was not replaced, perhaps it was at 10 am when breakfast stops serving. We would be glad if we could welcome you again! Sincerely, Sales and Reservation Manager Jumbaktas Hotel Astana
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Everything was very good, hotel staff is very helpful and nice. I would come back again. one advice: Since the room is not so cheap, it would have been nice if the wellness was also included in the price. We received a 50% discount, but even with the discount it was 7500 TGZ a
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Review collected in partnership with this hotel
Response from Yuliya K, Менеджер по связям с общественностью at Jumbaktas Hotel
Responded 29 May 2018
Dear mbulat533368, Thank you so much for taking your time to share your feedback about your recent stay at Jumbaktas Hotel. We are happy to know that you had an enjoyable stay with us and you are would like to come back again. Unfortunately gym and SPA services are not included to the price of staying in standard rooms, yet they are included to the price of staying in Business and Lux rooms. We hope to welcome you back in the near future. Best Regards, Sales and Reservation Manager
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The hotel is good for business visitors. The rooms are clean and the staff is very friendly and helpful. The rooms (at least where I have been to) are very spacious and offer nice city view. The main attraction is the ability (if you book rooms of business class and up) to visit
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Response from Yuliya K, Директор по продажам at Jumbaktas Hotel
Responded 24 Jan 2018
Dear Andrey G, thanks a lot for your kind feedback and for highlighting some of the avantages of staying in our hotel. We`re really sorry, that we were not able to meet some of your expectations. We invest a lot of time and efforts in maintaining standards of service and I am sure that your future experiences with us will be remarkable. Look forward to welcoming you again.
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play Areas
Bed
loose wires
peeling wallpaper
dirt/markings around base of sink
broken chair
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123456
"take the highest floor available for best view"
"Ask for high level room facing the opera house or Khan Shatyr dome."
"Higher is better :)"
"works in progress on the right side of the building, beware if you intend to sleep late"
"East side rooms are quieter and sunny."
PRICE RANGE
US$71 - US$112 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAkmola ProvinceAstana
NUMBER OF ROOMS
60
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