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The St. Regis Astana

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Traveler (99)
Room & Suite (74)
Video (1)

About

Location
Cleanliness
Service
Value
The St. Regis Astana exemplifies extraordinary hospitality combined with unsurpassed sophistication, introducing a new level of luxury and glamour to Kazakhstan.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Sauna
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Great View
Luxury
HOTEL CLASS
Hotel links
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Hotel deals
81Reviews
230Photos
0Q+A
13Room tips
Traveler rating
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Popular mentions
This property is world class. Very elegant and comfortable. The staff were all very professional and helpful. The room exceeded my expectations. There is a pedestrian bridge near the hotel that was very modern & well worth the walk to the other side of the river where there
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If you know Astana this time of year, then you will know it is very cold. So it’s very important to wrap up warm and book yourself a good hotel. For this reason I chose to stay at the St. Regis hotel, picking a premium room with butler service. First impressions of the hotel
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Response from StRegisAstana, Генеральный директор at The St. Regis Astana
Responded 4 weeks ago
Dear Paul P, Thank you for choosing The St. Regis Astana and for the time you spent writing a review. I am delighted to hear that you enjoyed our hotel, spa facilities and the world-class service provided by our exceptional team. It will be my pleasure to welcome you back to our hotel on your next visit to Astana. Best Regards, Luciano Sozzo General Manager
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I come from time to time to Astana on business trip and I am lucky enough to be able to try the top range of hotels there. I went a second time to St Regis, after visiting several months ago. I have seen some nice improvements, you see the team grew in maturity with the
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Response from StRegisAstana, Генеральный директор at The St. Regis Astana
Responded 4 weeks ago
Dear JP J, Thank you for sharing your review about your recent stay at The St. Regis Astana. I am happy to hear that you had a great time at The St. Regis Astana and enjoyed our services and facilities.Your feedback will be forwarded to the hotel management team. It will be my pleasure to welcome you back to our hotel on your next visit to Astana. Best Regards, Luciano Sozzo General Manager
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The St Regis is one of the grander Astana hotels. It is a little way away from the centre of town, so difficult to walk to anywhere else from, but the rooms are everything you’d expect at this level and there is an excellent choice at breakfast. Dining in is expensive, and
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Response from StRegisAstana, Генеральный директор at The St. Regis Astana
Responded 4 weeks ago
Dear stickybowl, Thank you for choosing The St. Regis Astana and for the time you spent writing a review. I am happy to hear that you had a great time at The St. Regis Astana and enjoyed our services and facilities. Our staff is truly motivated for providing the highest level of bespoke service to our valued guests and your appreciative comments serve to reward and motivate the entire team. We are looking forward to welcoming you back in our hotel again. Best regards, Luciano Sozzo General Manager
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I booked via the SPG site & stay there on 21 Dec 2018. The stay was good and I enjoyed the hotel. The room was fantastic, spacious, beautifully designed. Our butler was very attentive. Breakfast was limited and I was a bit shocked to be charged 21,780 tenge for that
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Response from StRegisAstana, General Manager at The St. Regis Astana
Responded 7 Jan 2019
Dear eud0nh, Thank you for being a loyal loyalty program member and taking time to review The St. Regis Astana. I am sorry to learn that your points were not credited to your loyalty account and our breakfast did not fully meet your expectations. We very much value your loyalty as a member and as communicated earlier, we are in touch with our loyalty team in order to make sure your points are credited as soon as possible. To end on a positive note, I’m happy that you liked our rooms, design, signature St. Regis Butler service and enjoyed your stay. I hope you will choose to visit us again and give us a chance to welcome you again. Sincerely, Luciano Sozzo General Manager
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"Ask for a room with a view"
"fabulous comfort"
"Ask for a room overlooking the river."
"Reception is not front and centre like in many hotels."
"I would recommend a river facing room on a higher floor"
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PRICE RANGE
US$159 - US$275 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAkmola ProvinceAstana
NUMBER OF ROOMS
120
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