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Norfolk Hotel Saigon

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Traveler (159)
Room & Suite (230)
Dining (37)
Overview
  • Excellent54%
  • Very good35%
  • Average8%
  • Poor1%
  • Terrible2%
Travelers talk about
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star accommodation
All hotel details
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Reviews (399)
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301 results
Traveler rating
165
102
25
2
7
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Time of year
LanguageEnglish
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165
102
25
2
7
Show reviews that mention
All reviewsdaily fruitbrewing companydining room staffsister propertybusiness tripwithin walking distancethe entire staffben thanh marketperfect hotelbreakfast was excellentlittle thingssingle roomconvenient locationgood sizethe ground floorbreakfast selectionegg station
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1 - 5 of 301 reviews
Reviewed 5 days ago via mobile

My friend and i stayed from 9-13 August 2018. It was a splendid stay! The team from the reception, restaurant to housekeeping provided exceptional serivce! I would like to specifically commend Mr. Hien from the restaurant, where we had our daily breakfast. Mr. Hien is...More

Thank charlenec53
Response from Luan N, Assistant General Manager at Norfolk Hotel SaigonResponded 3 days ago

Kinh chao charlenec53, Thank you very much for your feedback on Trip Advisor. We are delighted to read that you really enjoyed our experience including awesome people especially the personal touch from Mr. Hien - a 25 years waiter with us. Wishing you continued safe...More

Reviewed 5 days ago

We booked 4 nights stay at Norfolk Saigon Hotel. We stayed at level 2 (not facing the main road), so it is quite ok with the noise level. The room was clean, we got daily fruit in our room.We felt so comfortable thru out our...More

Thank BC_LEO08
Response from Luan N, Assistant General Manager at Norfolk Hotel SaigonResponded 3 days ago

Kinh chao bengchoo08, Thank you for sharing your positive feedback on our amazing people, experience and location during your recent stay with us. Wishing you continued safe travels and look forward to welcoming you back again in the near future. On behalf of Norfolk Hotel...More

Reviewed 5 days ago via mobile

It has a rather nice lobby, there are always very kind staff greeting us. The service staff at the restaurant were very attentive, and there’s an older wise man working at the restaurant who always engaged in conversation with us and making us feel very...More

Thank mindy81
Response from Luan N, Assistant General Manager at Norfolk Hotel SaigonResponded 3 days ago

Kinh chao mindy81, Thank you very much for sharing your interesting review on Trip Advisor. We are pleased to read that you had really enjoyed our experience including our fabulous people and central location Wishing you continued safe travel and look forward to welcoming you...More

Reviewed 1 week ago via mobile

We loved this hotel. It is the only hotel so far on our trip from Vietnam to Cambodia that actually has a clothes line in the bathroom. Close to everything.100% recommend this place.big rooms soft mattresses. Small balcony. Airconditioner works well. Bath with shower above...More

1  Thank car0ljenkins
Response from Luan N, Assistant General Manager at Norfolk Hotel SaigonResponded 1 week ago

Kinh chao car0ljenkins, Thank you for sharing your positive feedback on our experience during your recent stay with us. We appreciate your recommendation to other travelers to Saigon as well. Wishing you continued safe travels and look forward to welcoming you back again in the...More

Reviewed 1 week ago via mobile

We had completed a three week backpacking trip with our toddler and were looking to stay in an up-market hotel in Saigon for our last evening which offered a babysitting service. After googling we found this hotel and we rang to confirm that they could...More

Thank fflurhilton
Response from Luan N, Assistant General Manager at Norfolk Hotel SaigonResponded 1 week ago

Kinh chao fflurhilton, Thank you for sharing your constructive feedback following your recent stay with us. We would like to extend our apologies for the inconvenience caused to you on arrival. After receiving your booking, we sent a message to suggest the Premier Double would...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Breakfast included
Dry Cleaning
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Details
Price range
US$75 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ho Chi Minh City
#16 Business Hotel in Ho Chi Minh City
#19 Spa Hotel in Ho Chi Minh City
#27 Luxury Hotel in Ho Chi Minh City
Room types
Non-Smoking Rooms
Details
Price range
US$75 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Ho Chi Minh City
#16 Business Hotel in Ho Chi Minh City
#19 Spa Hotel in Ho Chi Minh City
#27 Luxury Hotel in Ho Chi Minh City
Room types
Non-Smoking Rooms
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Traveler (159)
Room & Suite (230)
Dining (37)
Amenities (33)
Business Center & Event Rooms (9)
Questions & Answers
Ask a question
alicefooll
21 May 2018|
AnswerShow all 4 answers
Response from Chris B | Reviewed this property |
I apologize for not answering more quickly. They did ask but allowed my girlfriend and I to stay in the same room. We did not have marriage certificate. I am Canadian she is Vietnamese. It may help to bring something that... More
0
Votes
fatima s
18 January 2018|
Answer
Response from RKBH | Reviewed this property |
dear Fatima sorry for the delay. have not been checking my trip advisor. you can contact this gentleman; Ta Quang Danh Assistant Manager
0
Votes
cutter324300
25 July 2017|
AnswerShow all 2 answers
Response from NorfolkMarcomMGR | Property representative |
Dear Paul, Warmest greetings from Norfolk Saigon Hotel! Your check-in time is quite early so the night of 25th should be booked. We have designated smoking rooms & floors, kindly mention your requests on the reservation... More
0
Votes
Room Tips
"If you want quiet ask for a room at the rear of the hotel"
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"Book hotel frontage with balcony otherwise the rooms overlook old buildings next door."
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"The higher you go the less noise you would have but the noise did not bother us as it was only traffic noise..."
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"Any room is good, you really want a room that is quiet and cool."
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