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La Casa Hanoi Hotel

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Traveler (122)
Room & Suite (18)
Dining (6)
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Overview
  • Excellent40%
  • Very good43%
  • Average15%
  • Poor1%
  • Terrible1%
Travelers talk about
“rooftop pool”(8 reviews)
“small pool”(5 reviews)
“viet anh”(2 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (130)
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97 results
Traveler rating
43
38
13
2
1
Traveler type
Time of year
LanguageEnglish
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43
38
13
2
1
Show reviews that mention
All reviewsrooftop poolsmall poolviet anhhanging spacereally enjoyed our stay heregreat hoteltop floorfour star hoteltwo nightsdecent sizebell boypleasant stayopera houseroom servicespeak good englishminute walkfree upgrade
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1 - 5 of 97 reviews
Reviewed 4 days ago via mobile

This was booked as part of a package. Ignore those saying ‘why book here?!’ The point is, if you are booked here, you’ll love it. Lovely staff, clean and spacious hotel, roof top pool and great food for when your feet are tired of street...More

Thank essexmatt
Response from LaCasaHanoi, Manager at La Casa Hanoi HotelResponded yesterday

Dear Sir, It is our pleasure to have you staying with us. We are delighted to hear that you were enjoyed your stay with us and La Casa Hanoi’s services exceed your expectation. Thanks a lot for your compliment and it’s a great motivation to...More

Reviewed 6 days ago via mobile

I am astounded by the amount of customer service we received here! Me and my 6 family members went for a tour in Hanoi. We were introduced to this hotel with our tour, so we got a standard twin room. Even then, the room was...More

Thank bobablurped
Response from LaCasaHanoi, Manager at La Casa Hanoi HotelResponded 4 days ago

Dear Sir, What can we say, but thank you for such a wonderful and lovely review! Your compliments will be definitely shared with our associates, especially Ms. Ha and our receptionist in order to encourage them to ensure guests' stay as memorable as possible. Guest’s...More

Reviewed 1 week ago via mobile

Super service. The reception and workers are very friendly and obliging. They speak English n understand well. Room service food was amazing and reasonable. Roof top pool sauna spa excellent. Rooms are clean and spacious. Located in a very central area where the lake is...More

Thank Sudha S
Response from LaCasaHanoi, Manager at La Casa Hanoi HotelResponded 5 days ago

Dear Ms. Sudha S, It is a great pleasure to have you staying with us and thank you for your very kind words. Our team always try to bring an excellent service to the customers and it is very heart-warming to be recognized for all...More

Reviewed 2 weeks ago via mobile

Southeast Asia is full of amazing boutique hotels. Sadly, La Casa Hanoi is neither amazing nor boutique. There is nothing wrong with it. I’m just sure one can do better. To be fair, the staff are incredibly helpful and kind. They went out of their...More

Thank Shirine13
Response from LaCasaHanoi, Manager at La Casa Hanoi HotelResponded yesterday

Dear Shirine13, I regret that your stay happened some unpleased matter. I myself immediately checked all of your mentioned points and very much appreciate your constructive comment. We definitely noted down and will plan for action in this year. With great attitude of La Casa...More

Reviewed 4 weeks ago via mobile

Friends on Tour, we spent our first night in Vietnam here, reception area is quite pleasant and staff are eager to please. Room was well set out and clean...one could only wish they would have the fridge set to cold and room Airconditioner would be...More

Thank ChezmossAustralia
Response from LaCasaHanoi, Manager at La Casa Hanoi HotelResponded today

Dear Sir, Thank you for choosing La Casa for your journey to Hanoi. We are glad to know that you had a pleasant stay with us. We are also delighted that our receptionist as well as room and breakfast met your expectation. Moreover, we have...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Breakfast Available
Free Parking
Airport Transportation
Breakfast included
Business Center with Internet Access
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Hot Tub
Outdoor pool
Details
Price range
US$59 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Luxury Hotel in Hanoi
#69 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$59 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Luxury Hotel in Hanoi
#69 Spa Hotel in Hanoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (122)
Room & Suite (18)
Dining (6)
Pool & Beach (3)
Questions & Answers
Ask a question
Alexis C
20 June 2016|
Answer
Response from Jessieluong | Property representative |
Dear Alexis C, Thank you for your question. Are you staying at La Casa now? Our pool opens daily from 6 am to 8 pm. After this time, you could swim but we are not sure we have staff to take care of you. If you have any... More
0
Votes
Google Translation
Room Tips
"High floor for city views and quietness away from street noise"
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"If you want a quiet room go for one at the back of the hotel."
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"Higher floors are best."
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"good service and friendly staff"
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